TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy of use keeps me coming back The walk through steps are so helpful with doing my own taxes. Taxes are NOT fun....Turbo Tax takes a little bit of the stress off.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is great. I have used TurboTax successfully for more than 12 years.
Date published: 2021-03-11
Rated 4 out of 5 by from Very helpful All is good, only discomfort is continued updates with price increases.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is easy to use! I've used Turbo Tax for years, I could never file my taxes without them!!
Date published: 2021-03-11
Rated 5 out of 5 by from TT IS AWESOME Great and easy to use! Def recommend for everyone to use this!
Date published: 2021-03-11
Rated 4 out of 5 by from Good, but some holes Let's be clear: I really wouldn't feel safe doing my taxes with any other software. That said, there are some holes in how it works. The main thing is that I always get errors at the end, even though I answered all the questions. This year it was that I didn't enter an SEP percentage. Why would I? I answered NO to that question. If you go back in to check something, it wants you to hit NEXT and RE-answer things again in that section. So I must have checked something else in that section, then clicked out, and so it left that question, which I had already answered, BLANK. That is a problem that they really should rectify. I use TurboTax because it KNOWS what all these things are. I don't use it so I have to look things up when it shows me an error and some line on a form that I don't even know....It's still a great program, it shows me last year's in a column, and this year's in a column, so if something is missing or added, or the numbers are wacky, I can tell. This keeps me from making huge mistakes and getting audited. They need to work out the kinks though.
Date published: 2021-03-11
Rated 4 out of 5 by from Great!!! They were a good experience and lots of help with my taxes
Date published: 2021-03-11
Rated 3 out of 5 by from Starting to get to complicated!!! I had to go back and correct things way to often. There is no way to go directly to the step you need other than starting all over again. You need to make changes to improve the process.
Date published: 2021-03-11
Rated 4 out of 5 by from Regency Funeral Chapel, Inc. Turbo Tax is a ex product we have been using it for a few years.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent! Live Support is Great! Turbo Tax makes taxes as easy as possible. The live help is great!
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy of use keeps me coming back The walk through steps are so helpful with doing my own taxes. Taxes are NOT fun....Turbo Tax takes a little bit of the stress off.
Date published: 2021-03-11
Rated 5 out of 5 by from TurboTax is great. I have used TurboTax successfully for more than 12 years.
Date published: 2021-03-11
Rated 4 out of 5 by from Very helpful All is good, only discomfort is continued updates with price increases.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is easy to use! I've used Turbo Tax for years, I could never file my taxes without them!!
Date published: 2021-03-11
Rated 5 out of 5 by from TT IS AWESOME Great and easy to use! Def recommend for everyone to use this!
Date published: 2021-03-11
Rated 4 out of 5 by from Good, but some holes Let's be clear: I really wouldn't feel safe doing my taxes with any other software. That said, there are some holes in how it works. The main thing is that I always get errors at the end, even though I answered all the questions. This year it was that I didn't enter an SEP percentage. Why would I? I answered NO to that question. If you go back in to check something, it wants you to hit NEXT and RE-answer things again in that section. So I must have checked something else in that section, then clicked out, and so it left that question, which I had already answered, BLANK. That is a problem that they really should rectify. I use TurboTax because it KNOWS what all these things are. I don't use it so I have to look things up when it shows me an error and some line on a form that I don't even know....It's still a great program, it shows me last year's in a column, and this year's in a column, so if something is missing or added, or the numbers are wacky, I can tell. This keeps me from making huge mistakes and getting audited. They need to work out the kinks though.
Date published: 2021-03-11
Rated 4 out of 5 by from Great!!! They were a good experience and lots of help with my taxes
Date published: 2021-03-11
Rated 3 out of 5 by from Starting to get to complicated!!! I had to go back and correct things way to often. There is no way to go directly to the step you need other than starting all over again. You need to make changes to improve the process.
Date published: 2021-03-11
Rated 4 out of 5 by from Regency Funeral Chapel, Inc. Turbo Tax is a ex product we have been using it for a few years.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent! Live Support is Great! Turbo Tax makes taxes as easy as possible. The live help is great!
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7116