TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Tiffany of 7 years assisted me I engaged with Tiffany whom was amazing in finalizing my error checks.
Date published: 2023-03-09
Rated 5 out of 5 by from amazing My relationship with Turbo Tax is the longest relationship I've ever had
Date published: 2023-03-09
Rated 5 out of 5 by from Extremely Helpful and Professional First time using TurboTax and met all my expectations. Was very helpful and professional.
Date published: 2023-03-09
Rated 5 out of 5 by from great Easy to use and understand. The fact that I was able to do it on my own says a lot about turbo tax.
Date published: 2023-03-09
Rated 1 out of 5 by from This was awful I started my e-file at 10:30 this morning. It's now 11:30 at night. I got so stressed out I had to take a break. 1) Stop asking if i want to upgrade my services. If it's that important to you, make it an option in the top menu, bottom menu, or left tool bar. Having it show up like a pop-up add is not only annoying, i became paranoid I would be paying for services I didn't want. 2) I changed my email address from my work email to my personal email and had to create a whole new profile, which seems to have triggered a requirement to prove no identity theft and having to sign in to the IRS "ID me" system. Thanks for that. 3) for some reason, there's some sort of weird thing where you have to enter "Limit Int/points on 1098" when that field is blank on my 1098, but in your system, you don't have that option and you have to delete your 1098 and re-enter it again to clear the glitch. Dear gods. I paid $189 for this. My tax information isn't that different than last year, I ONLY changed my email address. Well. 12 hours of my life gone.
Date published: 2023-03-09
Rated 2 out of 5 by from Turbo tax i was disappointed always hidden fees not the refund i was expecting
Date published: 2023-03-09
Rated 5 out of 5 by from Everything is great! Everything is great! Will recommend it to my friends!
Date published: 2023-03-09
Rated 5 out of 5 by from easy It was very easy to do everything and file my return.
Date published: 2023-03-09
Rated 5 out of 5 by from Love TurboTax! I was having issues with one of my tax forms and an expert helped to resolve the issue!
Date published: 2023-03-09
Rated 5 out of 5 by from Amazing Software Easy to find information you need to file your taxes properly!
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tiffany of 7 years assisted me I engaged with Tiffany whom was amazing in finalizing my error checks.
Date published: 2023-03-09
Rated 5 out of 5 by from amazing My relationship with Turbo Tax is the longest relationship I've ever had
Date published: 2023-03-09
Rated 5 out of 5 by from Extremely Helpful and Professional First time using TurboTax and met all my expectations. Was very helpful and professional.
Date published: 2023-03-09
Rated 5 out of 5 by from great Easy to use and understand. The fact that I was able to do it on my own says a lot about turbo tax.
Date published: 2023-03-09
Rated 1 out of 5 by from This was awful I started my e-file at 10:30 this morning. It's now 11:30 at night. I got so stressed out I had to take a break. 1) Stop asking if i want to upgrade my services. If it's that important to you, make it an option in the top menu, bottom menu, or left tool bar. Having it show up like a pop-up add is not only annoying, i became paranoid I would be paying for services I didn't want. 2) I changed my email address from my work email to my personal email and had to create a whole new profile, which seems to have triggered a requirement to prove no identity theft and having to sign in to the IRS "ID me" system. Thanks for that. 3) for some reason, there's some sort of weird thing where you have to enter "Limit Int/points on 1098" when that field is blank on my 1098, but in your system, you don't have that option and you have to delete your 1098 and re-enter it again to clear the glitch. Dear gods. I paid $189 for this. My tax information isn't that different than last year, I ONLY changed my email address. Well. 12 hours of my life gone.
Date published: 2023-03-09
Rated 2 out of 5 by from Turbo tax i was disappointed always hidden fees not the refund i was expecting
Date published: 2023-03-09
Rated 5 out of 5 by from Everything is great! Everything is great! Will recommend it to my friends!
Date published: 2023-03-09
Rated 5 out of 5 by from easy It was very easy to do everything and file my return.
Date published: 2023-03-09
Rated 5 out of 5 by from Love TurboTax! I was having issues with one of my tax forms and an expert helped to resolve the issue!
Date published: 2023-03-09
Rated 5 out of 5 by from Amazing Software Easy to find information you need to file your taxes properly!
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7116