TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
tbthomas421 from
Great!!
Very easy!It helped me a lot.Organized very well and couldn't ask for better.
Date published: 2022-04-11
Rated 2 out of 5 by
ChowellVegas from
The 2021 app is really subpar
Entering W2s is incredibly cumbersome and unbelievably slow. I read many forum complaints about this same issue and it is widespread. There were phantom entries from last years return showing up on this years return that I had to go into form view and remove the forms to remove the amounts. This is after answering that I didn't have any entries for the form because it was only applicable in the prior year. The lists of expenses should be retained from the prior year. This would make the entry much simpler - instead of making us re-enter the same expense categories again.
Date published: 2022-04-11
Rated 1 out of 5 by
XanderSwish from
Simple Taxes Made Expensive!
I had about the simplest return possible but due to a massive capital gain of $3 I "Needed" Premier. I'm the problem here as I procrastinated and didn't feel like starting over for a reasonable price elsewhere, but rest assured I am elsewhere next year. Congrats Turbo Tax!
Date published: 2022-04-11
Rated 5 out of 5 by
KimMaurie from
Best service EVER!! Thank You!!
This was the easiest service Ever...Thanks for your help!!
Date published: 2022-04-11
Rated 5 out of 5 by
Bryan262626 from
Awesome
Easy to file simple to use quick fast easy!¡!¡!¡!¡
Date published: 2022-04-11
Rated 5 out of 5 by
Sammy 101 from
TurboTax is GREAT
I have use TurboTax since 1995 and will always use it. Thank you for making it easy. You ask the questions, i answer them and you populate the correct form with the correct info. couldn't do without you. Keep up the good work. Thank you Sam
Date published: 2022-04-11
Rated 5 out of 5 by
_Anything Goes from
All the way action.
It was fast and easy the experts where on their agenda.they made it very simple for myself.
Date published: 2022-04-11
Rated 4 out of 5 by
Kelly3196 from
Usually easy and auto-uploads everything
Turbo tax is easy to use and allows you to upload pdfs or photos and uploads information from pictures or tax form documents. My only complaint is that I selected the deluxe version and I wanted to go back to the free version and now it won't let me. It will not let me choose to go back to the cheaper version, only to upgrade further. It feels like they are twisting my arm into a money grab.
Date published: 2022-04-11
Rated 5 out of 5 by
IPC68 from
Turbo Tax Awesome
I’ve been using Turbo tax for almost 20 years if not more. Easy instructions.
Date published: 2022-04-11
Rated 5 out of 5 by
TMo88 from
TurboTax is Fast, Efficient, and Easy
TurboTax walked me through each step and made sure I understood what I was doing as I went along. I paid a CPA $300 last year, but with TurboTax I was able to receive the most amount of my return and was able to file my return from the comfort of my home. Highly recommend.
All TurboTax® Offerings Reviews - Page 7115
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tbthomas421 from
Great!!
Very easy!It helped me a lot.Organized very well and couldn't ask for better.
Date published: 2022-04-11
Rated 2 out of 5 by
ChowellVegas from
The 2021 app is really subpar
Entering W2s is incredibly cumbersome and unbelievably slow. I read many forum complaints about this same issue and it is widespread. There were phantom entries from last years return showing up on this years return that I had to go into form view and remove the forms to remove the amounts. This is after answering that I didn't have any entries for the form because it was only applicable in the prior year. The lists of expenses should be retained from the prior year. This would make the entry much simpler - instead of making us re-enter the same expense categories again.
Date published: 2022-04-11
Rated 1 out of 5 by
XanderSwish from
Simple Taxes Made Expensive!
I had about the simplest return possible but due to a massive capital gain of $3 I "Needed" Premier. I'm the problem here as I procrastinated and didn't feel like starting over for a reasonable price elsewhere, but rest assured I am elsewhere next year. Congrats Turbo Tax!
Date published: 2022-04-11
Rated 5 out of 5 by
KimMaurie from
Best service EVER!! Thank You!!
This was the easiest service Ever...Thanks for your help!!
Date published: 2022-04-11
Rated 5 out of 5 by
Bryan262626 from
Awesome
Easy to file simple to use quick fast easy!¡!¡!¡!¡
Date published: 2022-04-11
Rated 5 out of 5 by
Sammy 101 from
TurboTax is GREAT
I have use TurboTax since 1995 and will always use it. Thank you for making it easy. You ask the questions, i answer them and you populate the correct form with the correct info. couldn't do without you. Keep up the good work. Thank you Sam
Date published: 2022-04-11
Rated 5 out of 5 by
_Anything Goes from
All the way action.
It was fast and easy the experts where on their agenda.they made it very simple for myself.
Date published: 2022-04-11
Rated 4 out of 5 by
Kelly3196 from
Usually easy and auto-uploads everything
Turbo tax is easy to use and allows you to upload pdfs or photos and uploads information from pictures or tax form documents. My only complaint is that I selected the deluxe version and I wanted to go back to the free version and now it won't let me. It will not let me choose to go back to the cheaper version, only to upgrade further. It feels like they are twisting my arm into a money grab.
Date published: 2022-04-11
Rated 5 out of 5 by
IPC68 from
Turbo Tax Awesome
I’ve been using Turbo tax for almost 20 years if not more. Easy instructions.
Date published: 2022-04-11
Rated 5 out of 5 by
TMo88 from
TurboTax is Fast, Efficient, and Easy
TurboTax walked me through each step and made sure I understood what I was doing as I went along. I paid a CPA $300 last year, but with TurboTax I was able to receive the most amount of my return and was able to file my return from the comfort of my home. Highly recommend.
All TurboTax® Offerings Reviews - Page 7115
Date published: 2022-04-11