TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great!! Very easy!It helped me a lot.Organized very well and couldn't ask for better.
Date published: 2022-04-11
Rated 2 out of 5 by from The 2021 app is really subpar Entering W2s is incredibly cumbersome and unbelievably slow. I read many forum complaints about this same issue and it is widespread. There were phantom entries from last years return showing up on this years return that I had to go into form view and remove the forms to remove the amounts. This is after answering that I didn't have any entries for the form because it was only applicable in the prior year. The lists of expenses should be retained from the prior year. This would make the entry much simpler - instead of making us re-enter the same expense categories again.
Date published: 2022-04-11
Rated 1 out of 5 by from Simple Taxes Made Expensive! I had about the simplest return possible but due to a massive capital gain of $3 I "Needed" Premier. I'm the problem here as I procrastinated and didn't feel like starting over for a reasonable price elsewhere, but rest assured I am elsewhere next year. Congrats Turbo Tax!
Date published: 2022-04-11
Rated 5 out of 5 by from Best service EVER!! Thank You!! This was the easiest service Ever...Thanks for your help!!
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome Easy to file simple to use quick fast easy!¡!¡!¡!¡
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is GREAT I have use TurboTax since 1995 and will always use it. Thank you for making it easy. You ask the questions, i answer them and you populate the correct form with the correct info. couldn't do without you. Keep up the good work. Thank you Sam
Date published: 2022-04-11
Rated 5 out of 5 by from All the way action. It was fast and easy the experts where on their agenda.they made it very simple for myself.
Date published: 2022-04-11
Rated 4 out of 5 by from Usually easy and auto-uploads everything Turbo tax is easy to use and allows you to upload pdfs or photos and uploads information from pictures or tax form documents. My only complaint is that I selected the deluxe version and I wanted to go back to the free version and now it won't let me. It will not let me choose to go back to the cheaper version, only to upgrade further. It feels like they are twisting my arm into a money grab.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Awesome I’ve been using Turbo tax for almost 20 years if not more. Easy instructions.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Fast, Efficient, and Easy TurboTax walked me through each step and made sure I understood what I was doing as I went along. I paid a CPA $300 last year, but with TurboTax I was able to receive the most amount of my return and was able to file my return from the comfort of my home. Highly recommend.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7115
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great!! Very easy!It helped me a lot.Organized very well and couldn't ask for better.
Date published: 2022-04-11
Rated 2 out of 5 by from The 2021 app is really subpar Entering W2s is incredibly cumbersome and unbelievably slow. I read many forum complaints about this same issue and it is widespread. There were phantom entries from last years return showing up on this years return that I had to go into form view and remove the forms to remove the amounts. This is after answering that I didn't have any entries for the form because it was only applicable in the prior year. The lists of expenses should be retained from the prior year. This would make the entry much simpler - instead of making us re-enter the same expense categories again.
Date published: 2022-04-11
Rated 1 out of 5 by from Simple Taxes Made Expensive! I had about the simplest return possible but due to a massive capital gain of $3 I "Needed" Premier. I'm the problem here as I procrastinated and didn't feel like starting over for a reasonable price elsewhere, but rest assured I am elsewhere next year. Congrats Turbo Tax!
Date published: 2022-04-11
Rated 5 out of 5 by from Best service EVER!! Thank You!! This was the easiest service Ever...Thanks for your help!!
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome Easy to file simple to use quick fast easy!¡!¡!¡!¡
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is GREAT I have use TurboTax since 1995 and will always use it. Thank you for making it easy. You ask the questions, i answer them and you populate the correct form with the correct info. couldn't do without you. Keep up the good work. Thank you Sam
Date published: 2022-04-11
Rated 5 out of 5 by from All the way action. It was fast and easy the experts where on their agenda.they made it very simple for myself.
Date published: 2022-04-11
Rated 4 out of 5 by from Usually easy and auto-uploads everything Turbo tax is easy to use and allows you to upload pdfs or photos and uploads information from pictures or tax form documents. My only complaint is that I selected the deluxe version and I wanted to go back to the free version and now it won't let me. It will not let me choose to go back to the cheaper version, only to upgrade further. It feels like they are twisting my arm into a money grab.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Awesome I’ve been using Turbo tax for almost 20 years if not more. Easy instructions.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Fast, Efficient, and Easy TurboTax walked me through each step and made sure I understood what I was doing as I went along. I paid a CPA $300 last year, but with TurboTax I was able to receive the most amount of my return and was able to file my return from the comfort of my home. Highly recommend.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7115