TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from love it Been using Turbo tax ever since I first got a job. I love it. User friendly and great
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is AWESOME Very helpful especially for us older folks! Much appreciated
Date published: 2023-02-17
Rated 5 out of 5 by from EZ dome and complete It was done with care and amazingly thorough. The third year with Turbotax, that replaced the CPA and I have more confidence in Turbotax.
Date published: 2023-02-17
Rated 5 out of 5 by from Expert help was very helpful! Turbo tax is so easy to use. The comments are helpful to relieve the stress of filing, Nikita was my tax expert who helped me, she was so nice, professional and kind. she was very knowledgeable of my needs and helped me fast and easy.
Date published: 2023-02-17
Rated 2 out of 5 by from software needs work Generally efficient and thorough, but when I'm told by customer service that I have to buy the more expensive package to solve a problem caused by errors in the software, It definitely doesn't make me happy. I'm on a county pension in NY state. We don't pay state taxes on that pension and the county accounting departments don't put a tax ID number on the W2 as a result. The software refused to accept the blank space. In the State return section, I filled in numbers a number of times that could just as easily have been imported from the pages I just filled out, such as starr payments and state over-payment refunds. At the very end, it refused to transmit the form because of the blank tax payer ID snafu even though it's never been a problem in previous years. I've used Turbo Tax for 6 years now, and it still doesn't recognize me when I sign in? It told me I used it twice. Considering the price of the stuff, I expect better.
Date published: 2023-02-17
Rated 4 out of 5 by from First time Turbo Tax went well Every question that I had for the live help assistant was answered quickly and clearly. Overall program was user friendly.
Date published: 2023-02-17
Rated 5 out of 5 by from Everything you need for worry free filing Very easy to use and file returns with. Simple step by step process that has several checks to make sure everything is right before you move on to another section. Worry free because yo know before you file everything is in order.
Date published: 2023-02-17
Rated 5 out of 5 by from Ms Very proactive and intelligent. I would strongly recommend Turbo Tax to relative an friends
Date published: 2023-02-17
Rated 5 out of 5 by from I can't believe how good it is. I have no complaints, would recommend it to anyone.
Date published: 2023-02-17
Rated 5 out of 5 by from Quick, accurate, affordable. TurboTax helps me understand these intense tax terms through quick links that efficiently explain what they mean and how you can apply them. I have saved so much money understanding what I'm eligible for. I've been using TurboTax four years now, and plan to keep using them into the future.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7114
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love it Been using Turbo tax ever since I first got a job. I love it. User friendly and great
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is AWESOME Very helpful especially for us older folks! Much appreciated
Date published: 2023-02-17
Rated 5 out of 5 by from EZ dome and complete It was done with care and amazingly thorough. The third year with Turbotax, that replaced the CPA and I have more confidence in Turbotax.
Date published: 2023-02-17
Rated 5 out of 5 by from Expert help was very helpful! Turbo tax is so easy to use. The comments are helpful to relieve the stress of filing, Nikita was my tax expert who helped me, she was so nice, professional and kind. she was very knowledgeable of my needs and helped me fast and easy.
Date published: 2023-02-17
Rated 2 out of 5 by from software needs work Generally efficient and thorough, but when I'm told by customer service that I have to buy the more expensive package to solve a problem caused by errors in the software, It definitely doesn't make me happy. I'm on a county pension in NY state. We don't pay state taxes on that pension and the county accounting departments don't put a tax ID number on the W2 as a result. The software refused to accept the blank space. In the State return section, I filled in numbers a number of times that could just as easily have been imported from the pages I just filled out, such as starr payments and state over-payment refunds. At the very end, it refused to transmit the form because of the blank tax payer ID snafu even though it's never been a problem in previous years. I've used Turbo Tax for 6 years now, and it still doesn't recognize me when I sign in? It told me I used it twice. Considering the price of the stuff, I expect better.
Date published: 2023-02-17
Rated 4 out of 5 by from First time Turbo Tax went well Every question that I had for the live help assistant was answered quickly and clearly. Overall program was user friendly.
Date published: 2023-02-17
Rated 5 out of 5 by from Everything you need for worry free filing Very easy to use and file returns with. Simple step by step process that has several checks to make sure everything is right before you move on to another section. Worry free because yo know before you file everything is in order.
Date published: 2023-02-17
Rated 5 out of 5 by from Ms Very proactive and intelligent. I would strongly recommend Turbo Tax to relative an friends
Date published: 2023-02-17
Rated 5 out of 5 by from I can't believe how good it is. I have no complaints, would recommend it to anyone.
Date published: 2023-02-17
Rated 5 out of 5 by from Quick, accurate, affordable. TurboTax helps me understand these intense tax terms through quick links that efficiently explain what they mean and how you can apply them. I have saved so much money understanding what I'm eligible for. I've been using TurboTax four years now, and plan to keep using them into the future.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 7114