TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is the Best! I've been using Turbo Tax for well over 15 years. It is the easiest and best tax software on the market.
Date published: 2022-10-11
Rated 3 out of 5 by from Using Turbo Tax is never a pleasant experience Even in Oct - six MONTHS after filing my extension, I still can't get Turbo Tax to let me insert property taxes or prescription costs. I can always count on some unresolvable hassle when it comes to using Turbo Ta.
Date published: 2022-10-11
Rated 5 out of 5 by from First TurboTax Experience Gabrielle helped us file and follow the process all while being patient, professional, friendly and knowledgeable! Making it easy to understand and a service I would recommend. Good job TurboTax!
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax Everything went well. I am very satisfied - thank you!
Date published: 2022-10-11
Rated 4 out of 5 by from Ok but needs to be better for married and living S Turbotax was helpful but we found the interface confusing as we were married and living and earning in two different states (PA and CA) so got super confusing and plus the tax advisors were not 100% sure and it took us hours to figure out what to do.
Date published: 2022-10-11
Rated 4 out of 5 by from Good but can be better Everything is great except when it comes to doing a print preview. Get an error message that something is not right so save as a pdf. I remember having the same issue last year but I don't remember the work-around. Very annoying especially since I believe the company knows there is a problem and refuses to fix it.
Date published: 2022-10-11
Rated 4 out of 5 by from Nevada Resident everything was great until I wanted to efile. California tax was added to my file i had to bypass this strange addition as I am a NV resident since 1969
Date published: 2022-10-11
Rated 5 out of 5 by from Turbotax is fast, accurate & convenient have used turbotax for past 7-8 years. always a positive experience.
Date published: 2022-10-11
Rated 5 out of 5 by from Easy to go through It was very easy to go through and even when I did get stuck once Angela was there right away to walk me through it! I will be using Turbo Tax again!
Date published: 2022-10-11
Rated 5 out of 5 by from Fantastic! My TurboTax live expert was very helpful and knew what he was talking about!
Date published: 2022-10-11
All TurboTax® Offerings Reviews - Page 7112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the Best! I've been using Turbo Tax for well over 15 years. It is the easiest and best tax software on the market.
Date published: 2022-10-11
Rated 3 out of 5 by from Using Turbo Tax is never a pleasant experience Even in Oct - six MONTHS after filing my extension, I still can't get Turbo Tax to let me insert property taxes or prescription costs. I can always count on some unresolvable hassle when it comes to using Turbo Ta.
Date published: 2022-10-11
Rated 5 out of 5 by from First TurboTax Experience Gabrielle helped us file and follow the process all while being patient, professional, friendly and knowledgeable! Making it easy to understand and a service I would recommend. Good job TurboTax!
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax Everything went well. I am very satisfied - thank you!
Date published: 2022-10-11
Rated 4 out of 5 by from Ok but needs to be better for married and living S Turbotax was helpful but we found the interface confusing as we were married and living and earning in two different states (PA and CA) so got super confusing and plus the tax advisors were not 100% sure and it took us hours to figure out what to do.
Date published: 2022-10-11
Rated 4 out of 5 by from Good but can be better Everything is great except when it comes to doing a print preview. Get an error message that something is not right so save as a pdf. I remember having the same issue last year but I don't remember the work-around. Very annoying especially since I believe the company knows there is a problem and refuses to fix it.
Date published: 2022-10-11
Rated 4 out of 5 by from Nevada Resident everything was great until I wanted to efile. California tax was added to my file i had to bypass this strange addition as I am a NV resident since 1969
Date published: 2022-10-11
Rated 5 out of 5 by from Turbotax is fast, accurate & convenient have used turbotax for past 7-8 years. always a positive experience.
Date published: 2022-10-11
Rated 5 out of 5 by from Easy to go through It was very easy to go through and even when I did get stuck once Angela was there right away to walk me through it! I will be using Turbo Tax again!
Date published: 2022-10-11
Rated 5 out of 5 by from Fantastic! My TurboTax live expert was very helpful and knew what he was talking about!
Date published: 2022-10-11
All TurboTax® Offerings Reviews - Page 7112