TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo TaX IS THE BEST TAX SOFTWARE ANYWHERE! EASY TO USE WITH VERY INTUITIVE PROMPTING. I highly recommend it!
Date published: 2023-03-08
Rated 5 out of 5 by from Easy to understand Turbo Tax seems to get better every year. I used to dread tax time and struggle to get through it, now, I still don't love it but Turbo Tax does a decent job guiding you through and makes it much smoother, even with a complicated situation for me this year.
Date published: 2023-03-08
Rated 5 out of 5 by from Good Service Fast and easy service you'll be done soon within an hour.
Date published: 2023-03-08
Rated 5 out of 5 by from Great product I think the 4th year now filing my own 1120S, walks you through in a simple to understand manner.
Date published: 2023-03-08
Rated 5 out of 5 by from Reliable Always good to use.Always good to use.Always good to use.
Date published: 2023-03-08
Rated 1 out of 5 by from Amending a Return Terribly Confusing I had to amend my 2021 return, and instructions on TurboTax was different than the instructions at the help website, making for a very confusing and uncertain experience. Even though TurboTax said if you filed the previous return electronically with TurboTax, you could do it electronically again, that did not turn out to be the case. And apparently TurboTax has a deadline beyond it will not let you do that. That should be stated outright as soon as you click the Amend button. Nothing stated within TurboTax during this process checked when I tried to verify the instructions at the community help website.
Date published: 2023-03-08
Rated 3 out of 5 by from Turbo tax needs a lot of upgrading There should be a way to go directly to Standard Deductions once the system tells you that that is the best option for you. The current way seems to be that you must validate that to be correct by inputting all of your deductions. This is a waste of time if the system has already determined that standard is the best for the customer. The cost is becoming prohibited. The constant pop-ups to try selling additional products is very distracting when one has already chosen the plan you want.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo tax is awesome The lady was very nice and patient I appreciated her a lot this is only my second time doing my taxes by myself and she helped me a lot even though I was slow.
Date published: 2023-03-08
Rated 4 out of 5 by from fairly easy to use I've been using it a few years now and it's just convenient.
Date published: 2023-03-08
Rated 4 out of 5 by from TurboTax is easy to follow and easy to file. simple and easy....................................
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo TaX IS THE BEST TAX SOFTWARE ANYWHERE! EASY TO USE WITH VERY INTUITIVE PROMPTING. I highly recommend it!
Date published: 2023-03-08
Rated 5 out of 5 by from Easy to understand Turbo Tax seems to get better every year. I used to dread tax time and struggle to get through it, now, I still don't love it but Turbo Tax does a decent job guiding you through and makes it much smoother, even with a complicated situation for me this year.
Date published: 2023-03-08
Rated 5 out of 5 by from Good Service Fast and easy service you'll be done soon within an hour.
Date published: 2023-03-08
Rated 5 out of 5 by from Great product I think the 4th year now filing my own 1120S, walks you through in a simple to understand manner.
Date published: 2023-03-08
Rated 5 out of 5 by from Reliable Always good to use.Always good to use.Always good to use.
Date published: 2023-03-08
Rated 1 out of 5 by from Amending a Return Terribly Confusing I had to amend my 2021 return, and instructions on TurboTax was different than the instructions at the help website, making for a very confusing and uncertain experience. Even though TurboTax said if you filed the previous return electronically with TurboTax, you could do it electronically again, that did not turn out to be the case. And apparently TurboTax has a deadline beyond it will not let you do that. That should be stated outright as soon as you click the Amend button. Nothing stated within TurboTax during this process checked when I tried to verify the instructions at the community help website.
Date published: 2023-03-08
Rated 3 out of 5 by from Turbo tax needs a lot of upgrading There should be a way to go directly to Standard Deductions once the system tells you that that is the best option for you. The current way seems to be that you must validate that to be correct by inputting all of your deductions. This is a waste of time if the system has already determined that standard is the best for the customer. The cost is becoming prohibited. The constant pop-ups to try selling additional products is very distracting when one has already chosen the plan you want.
Date published: 2023-03-08
Rated 5 out of 5 by from Turbo tax is awesome The lady was very nice and patient I appreciated her a lot this is only my second time doing my taxes by myself and she helped me a lot even though I was slow.
Date published: 2023-03-08
Rated 4 out of 5 by from fairly easy to use I've been using it a few years now and it's just convenient.
Date published: 2023-03-08
Rated 4 out of 5 by from TurboTax is easy to follow and easy to file. simple and easy....................................
Date published: 2023-03-08
All TurboTax® Offerings Reviews - Page 7112