TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Ok simple OK if you go straight through according to the suggested template. If you have to go back or change something, then it is difficult. The help text does not match the front end. I have to change the "State Estimated Tax Paid", the help says use "Find" but there is not "Find" but "Show Topic List". I tried to hit "back" but it warned me about "not able to enter e-confirmation number again" and there is no visible confirmation number anywhere (where is the number?). Not usable.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy & user Friendly At my age I don't need confusing things and TurboTax made it very easy, thank you.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Makes It Easy I really appreciate the easy-to-understand in plain language explanation that TurboTax provides each step of the way, especially as things change from year to year.
Date published: 2022-04-19
Rated 4 out of 5 by from It works fine It was not difficult, but I would not have completed it without the help of the staff.
Date published: 2022-04-19
Rated 2 out of 5 by from fees at the end great till you add in all the fees at the end so much for free. would have been cheaperjust to buy it
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax, easy to use Turbo Tax to the rescue. Waited to the last minute to file my taxes and they made it easy to file.
Date published: 2022-04-19
Rated 1 out of 5 by from Charged for NH Tax Return - There is no income tax Turbo tax forced me to pay an additional $60 for my "NH State Tax Return" . There is no income tax in NH. I don't need to file anything.
Date published: 2022-04-19
Rated 5 out of 5 by from Great web tax app Quick and easy online tax filing for a simple self-employed tax situation
Date published: 2022-04-19
Rated 3 out of 5 by from why do I always have to pay so much I like turbotax because it walks me through everything, but I don't understand why it always costs so much more than it says it's going to.
Date published: 2022-04-19
Rated 5 out of 5 by from great service! I have been doing my taxes here since I was 23. Very user friendly and always felt confident about submitting my taxes with turbo tax. Never any issues. Thank you!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 712
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Ok simple OK if you go straight through according to the suggested template. If you have to go back or change something, then it is difficult. The help text does not match the front end. I have to change the "State Estimated Tax Paid", the help says use "Find" but there is not "Find" but "Show Topic List". I tried to hit "back" but it warned me about "not able to enter e-confirmation number again" and there is no visible confirmation number anywhere (where is the number?). Not usable.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy & user Friendly At my age I don't need confusing things and TurboTax made it very easy, thank you.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Makes It Easy I really appreciate the easy-to-understand in plain language explanation that TurboTax provides each step of the way, especially as things change from year to year.
Date published: 2022-04-19
Rated 4 out of 5 by from It works fine It was not difficult, but I would not have completed it without the help of the staff.
Date published: 2022-04-19
Rated 2 out of 5 by from fees at the end great till you add in all the fees at the end so much for free. would have been cheaperjust to buy it
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax, easy to use Turbo Tax to the rescue. Waited to the last minute to file my taxes and they made it easy to file.
Date published: 2022-04-19
Rated 1 out of 5 by from Charged for NH Tax Return - There is no income tax Turbo tax forced me to pay an additional $60 for my "NH State Tax Return" . There is no income tax in NH. I don't need to file anything.
Date published: 2022-04-19
Rated 5 out of 5 by from Great web tax app Quick and easy online tax filing for a simple self-employed tax situation
Date published: 2022-04-19
Rated 3 out of 5 by from why do I always have to pay so much I like turbotax because it walks me through everything, but I don't understand why it always costs so much more than it says it's going to.
Date published: 2022-04-19
Rated 5 out of 5 by from great service! I have been doing my taxes here since I was 23. Very user friendly and always felt confident about submitting my taxes with turbo tax. Never any issues. Thank you!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 712