TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy & CHeap Easy and Cheap to file on own. Customer service rep was very helpful too
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX IS GREAT I have been using turbo tax for 20 plus years and i like the transfer from one year to the next.
Date published: 2021-05-18
Rated 5 out of 5 by from Very Simple and Easy Every year I always end up doing my taxes on last day, and amazingly Turbo Tax deluxe let me complete entire work in couple of hours at home including chatting with family, tea break and so on.
Date published: 2021-05-18
Rated 5 out of 5 by from I like to use both the mobile app and the Website Some things were easier in the app and some were easier on my desktop, but both were easy. Doing this review is harder than doing my taxes. Thank you Turbo Tax.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax Deluxe is a pretty good tax preparation I like TurboTax and have used it for years. I experienced a significant problem though. After preparing a tax return, I decided to delete a dependent child for whom I had entered data from a 1098-T. TurboTax wouldn't delete the 1098-T worksheet and caused an error when it reviewed my return.
Date published: 2021-05-18
Rated 4 out of 5 by from Been Our Family Tax Expert For Several Years The state of Alabama tax this year was almost impossible to understand and several of the paid online experts through this site, did their best to try and help and better understand the issues we were running into. It was not yet resolved but they gave a lot of professionalism and effort in trying.
Date published: 2021-05-18
Rated 5 out of 5 by from Have Used And Will Continue Using TurboTax I have used TurboTax for years. I appreciate the protection provided by this service and I will continue to use this service in the future.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax was great This was user friendly. I tried another site and did not use it!
Date published: 2021-05-18
Rated 4 out of 5 by from Easy filing It is super easy to follow all the instructions and it makes tax return super easy. I don't really like the feature that it gradually ask for money for additional functions, it would be better that just be straight out at the very beginning.
Date published: 2021-05-18
Rated 5 out of 5 by from 2020 returns -- simplified Turbo Tax is always simpler and easy. And less time needed. I was doing my own taxes when we used carbon paper, and before we had Texas Instruments pocket calculators. My first computer was a simple 8 bit Commodore 64, before TurboTax was a name.. And now happiness, using Turbo Tax since1984, with such sweet computers. And I-Phones... And now, Great-Grand-Kids too!... Life is GOOD. Have fun. I can't believe how simple life has become.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 712
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy & CHeap Easy and Cheap to file on own. Customer service rep was very helpful too
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX IS GREAT I have been using turbo tax for 20 plus years and i like the transfer from one year to the next.
Date published: 2021-05-18
Rated 5 out of 5 by from Very Simple and Easy Every year I always end up doing my taxes on last day, and amazingly Turbo Tax deluxe let me complete entire work in couple of hours at home including chatting with family, tea break and so on.
Date published: 2021-05-18
Rated 5 out of 5 by from I like to use both the mobile app and the Website Some things were easier in the app and some were easier on my desktop, but both were easy. Doing this review is harder than doing my taxes. Thank you Turbo Tax.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax Deluxe is a pretty good tax preparation I like TurboTax and have used it for years. I experienced a significant problem though. After preparing a tax return, I decided to delete a dependent child for whom I had entered data from a 1098-T. TurboTax wouldn't delete the 1098-T worksheet and caused an error when it reviewed my return.
Date published: 2021-05-18
Rated 4 out of 5 by from Been Our Family Tax Expert For Several Years The state of Alabama tax this year was almost impossible to understand and several of the paid online experts through this site, did their best to try and help and better understand the issues we were running into. It was not yet resolved but they gave a lot of professionalism and effort in trying.
Date published: 2021-05-18
Rated 5 out of 5 by from Have Used And Will Continue Using TurboTax I have used TurboTax for years. I appreciate the protection provided by this service and I will continue to use this service in the future.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax was great This was user friendly. I tried another site and did not use it!
Date published: 2021-05-18
Rated 4 out of 5 by from Easy filing It is super easy to follow all the instructions and it makes tax return super easy. I don't really like the feature that it gradually ask for money for additional functions, it would be better that just be straight out at the very beginning.
Date published: 2021-05-18
Rated 5 out of 5 by from 2020 returns -- simplified Turbo Tax is always simpler and easy. And less time needed. I was doing my own taxes when we used carbon paper, and before we had Texas Instruments pocket calculators. My first computer was a simple 8 bit Commodore 64, before TurboTax was a name.. And now happiness, using Turbo Tax since1984, with such sweet computers. And I-Phones... And now, Great-Grand-Kids too!... Life is GOOD. Have fun. I can't believe how simple life has become.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 712