TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo was just awesome The customer service person was very helpful person
Date published: 2022-04-17
Rated 1 out of 5 by from Too much money! Bad questions, useless help sections, and you charge too much money for the service that should be free.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome! Easy working with TurboTax, I have used it for years and like using this platform for my returns.
Date published: 2022-04-17
Rated 5 out of 5 by from horay it got me through it was something I did now want to tackle
Date published: 2022-04-17
Rated 5 out of 5 by from easy to use, awesome experience Ease of use, and great reference guide to tax deductions
Date published: 2022-04-17
Rated 3 out of 5 by from I love how it's $89 free! all went well untill the free turned into $89 and where is the discount coinbase told me about and led me into your site to be taken advantage of?????????
Date published: 2022-04-17
Rated 5 out of 5 by from AWESOME Awesome. So easy to use. Fast. No hassle. Will use it again.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Premier=Good - Rough edges w/Complicated Does not automatically pull back last years QBI "Operating Loss" aka "QBI Passive Op Loss" in TT even though I have used TT for over 15 years. I found it in last years returns! Doh. Last year's (2020 Tax Year) severe trouble with a 1031 Exchange and them asking if "I sold the Asset" I did a 1031 Like kind exchange into. You have to say No, very hard to figure out and harder to clear it up once you hit Yes on "sold". Other than that, have had little to no problems with reporting Rental income and getting every credit I deserve. Works well for what it does.
Date published: 2022-04-17
Rated 5 out of 5 by from I LOVE TURBOTAX BEST TIME EVER DOING MY TAXES. I WILL FORVER BE USING TURBOTAX TO FILE MY TAXES. LIFELONG USER NOW
Date published: 2022-04-17
Rated 2 out of 5 by from Sort of worked Federal was alright while completing however I ran into problems completing my state return. There was a specific form that was required to be changed however TT software form editor would not let me change the required info. There was only 1 editable field out of about 100 or more and no matter where I looked, click or keyed I could not edit any other field. I searched high and low for an answer and tried every solution I found but to no success. It seemed as though I was not alone in my frustration according to every bit of what I read in the search results. So, if you want to complete your taxes this works but if you'd like to complete them correctly I couldn't recommend this to anyone sadly. I've used them before. I'm deployed Military and was down to the wire to file due to "previous commitments" so this was the route I took but I don't believe I'll be using them next year after this. Hours spent trying to find and correct an problem, that in 2022 should absolutely be a none issue. Hope they fix the "glitch" for folks in the future to help alleviate some headaches.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 7108
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo was just awesome The customer service person was very helpful person
Date published: 2022-04-17
Rated 1 out of 5 by from Too much money! Bad questions, useless help sections, and you charge too much money for the service that should be free.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome! Easy working with TurboTax, I have used it for years and like using this platform for my returns.
Date published: 2022-04-17
Rated 5 out of 5 by from horay it got me through it was something I did now want to tackle
Date published: 2022-04-17
Rated 5 out of 5 by from easy to use, awesome experience Ease of use, and great reference guide to tax deductions
Date published: 2022-04-17
Rated 3 out of 5 by from I love how it's $89 free! all went well untill the free turned into $89 and where is the discount coinbase told me about and led me into your site to be taken advantage of?????????
Date published: 2022-04-17
Rated 5 out of 5 by from AWESOME Awesome. So easy to use. Fast. No hassle. Will use it again.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax Premier=Good - Rough edges w/Complicated Does not automatically pull back last years QBI "Operating Loss" aka "QBI Passive Op Loss" in TT even though I have used TT for over 15 years. I found it in last years returns! Doh. Last year's (2020 Tax Year) severe trouble with a 1031 Exchange and them asking if "I sold the Asset" I did a 1031 Like kind exchange into. You have to say No, very hard to figure out and harder to clear it up once you hit Yes on "sold". Other than that, have had little to no problems with reporting Rental income and getting every credit I deserve. Works well for what it does.
Date published: 2022-04-17
Rated 5 out of 5 by from I LOVE TURBOTAX BEST TIME EVER DOING MY TAXES. I WILL FORVER BE USING TURBOTAX TO FILE MY TAXES. LIFELONG USER NOW
Date published: 2022-04-17
Rated 2 out of 5 by from Sort of worked Federal was alright while completing however I ran into problems completing my state return. There was a specific form that was required to be changed however TT software form editor would not let me change the required info. There was only 1 editable field out of about 100 or more and no matter where I looked, click or keyed I could not edit any other field. I searched high and low for an answer and tried every solution I found but to no success. It seemed as though I was not alone in my frustration according to every bit of what I read in the search results. So, if you want to complete your taxes this works but if you'd like to complete them correctly I couldn't recommend this to anyone sadly. I've used them before. I'm deployed Military and was down to the wire to file due to "previous commitments" so this was the route I took but I don't believe I'll be using them next year after this. Hours spent trying to find and correct an problem, that in 2022 should absolutely be a none issue. Hope they fix the "glitch" for folks in the future to help alleviate some headaches.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 7108