TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is terrific!!! Easy to follow instructions. Goes pretty quickly. I Love it!!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes a difficult job easy and affordabe If you follow the instructions, the process is simple and easy. You can download a lot of the information and not have to manually enter it. Avoids error, effort and time.
Date published: 2021-02-28
Rated 4 out of 5 by from easy no problems. Easy peasy. Was surprised how easy it was.
Date published: 2021-02-28
Rated 3 out of 5 by from Where is my $30 off, if filed by 2/28/2021?? Most of the program easily walks you through each step for both federal and stated income tax returns. A couple issues with how the format is set up, like entering medical premiums listed on W2 in an "unnumbered box". Ability to save information and return to finish returns is very helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from Very smooth process Everything was explained really well and the platform is extremely user friendly. TurboTax made my first time filing a breeze.
Date published: 2021-02-28
Rated 5 out of 5 by from Great hellp! This was the fist time for me to file tax and Turbo Tax was great help! It was easy to go on step by step questions and leads you to the right place. Highly Recommended.
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax is not what it used to be After this year, I do not think I will use Turbo Tax next year. There were several questions where I was forced to select an answer, even though they did not apply. For example, I was asked which method I used to calculate the taxable amount of my annuity. I DID NOT calculate anything at all--I copied the numbers just as they were on my 1099-R, yet, there was no option for that. It was also hard to tell until the end whether or not I actually was getting the standard deduction or the itemized deductions. Also, when filing, it asked me whether I wanted updates texted (which was recommended) or emailed. I could not select the email option--so, I was forced to select the text option, which I didn't want.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent step through of tax filing TurboTax really helps you figure out the twist and turns of filing.
Date published: 2021-02-28
Rated 5 out of 5 by from 20+ Tax Filings Using Turbo Tax for more than 20 years. I keep coming back for ease of use. Multiple improvements over the years. Went to a tax preparation company once because I thought I was making an error somewhere. Turned out the error was not having enough taxes deducted by my employers. I paid three times more for the same result that year.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Fast Doing my taxes was fast and easy. They walked me through every step and were able to auto fill most of my information.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7108
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is terrific!!! Easy to follow instructions. Goes pretty quickly. I Love it!!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes a difficult job easy and affordabe If you follow the instructions, the process is simple and easy. You can download a lot of the information and not have to manually enter it. Avoids error, effort and time.
Date published: 2021-02-28
Rated 4 out of 5 by from easy no problems. Easy peasy. Was surprised how easy it was.
Date published: 2021-02-28
Rated 3 out of 5 by from Where is my $30 off, if filed by 2/28/2021?? Most of the program easily walks you through each step for both federal and stated income tax returns. A couple issues with how the format is set up, like entering medical premiums listed on W2 in an "unnumbered box". Ability to save information and return to finish returns is very helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from Very smooth process Everything was explained really well and the platform is extremely user friendly. TurboTax made my first time filing a breeze.
Date published: 2021-02-28
Rated 5 out of 5 by from Great hellp! This was the fist time for me to file tax and Turbo Tax was great help! It was easy to go on step by step questions and leads you to the right place. Highly Recommended.
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax is not what it used to be After this year, I do not think I will use Turbo Tax next year. There were several questions where I was forced to select an answer, even though they did not apply. For example, I was asked which method I used to calculate the taxable amount of my annuity. I DID NOT calculate anything at all--I copied the numbers just as they were on my 1099-R, yet, there was no option for that. It was also hard to tell until the end whether or not I actually was getting the standard deduction or the itemized deductions. Also, when filing, it asked me whether I wanted updates texted (which was recommended) or emailed. I could not select the email option--so, I was forced to select the text option, which I didn't want.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent step through of tax filing TurboTax really helps you figure out the twist and turns of filing.
Date published: 2021-02-28
Rated 5 out of 5 by from 20+ Tax Filings Using Turbo Tax for more than 20 years. I keep coming back for ease of use. Multiple improvements over the years. Went to a tax preparation company once because I thought I was making an error somewhere. Turned out the error was not having enough taxes deducted by my employers. I paid three times more for the same result that year.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Fast Doing my taxes was fast and easy. They walked me through every step and were able to auto fill most of my information.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7108