TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is awesome it is great toll. it make this very important year process easier
Date published: 2022-03-31
Rated 5 out of 5 by from using turbo tax was awesome Awesssssssommmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2022-03-31
Rated 2 out of 5 by from Way too hard to use Entering Data is easy. 20 minutes, MFJ. But I always have a few forms left over that TT never asked me about. Now I spend the next 7 evenings, almost becoming a CPA myself, trying how to address the sale of a home bequeathed to me, and 401(a) contributions! TT never asked the right questions, and lead me astray with what they had. (Hint: the answers are - Short term investment, and not an IRA) It took TONS of Googling to get a consensus of how to address just these 2 items using TT. We'll see in a few months if I did them correctly, but TT was NO HELP! I say this every year, but this year I mean it: next year - Quicken.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Live helped us! Debbie filed our taxes this year. I usually do it but we ran into an unusual situation that I couldn't fix. She had a meeting with other people and researched to figure out how to help us. She got it fix and filed in record time.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy to use, and highly intuitive! It was super easy to use, one of the specialists (Maritza) was beyond amazing!!
Date published: 2022-03-31
Rated 5 out of 5 by from WeLikeTurboTax We really appreciated Lisa's professionalism in navigating us through the whole process. It gave us peace of mind.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax amendment help Rose was very helpful and very nice she directed us right on the right track
Date published: 2022-03-31
Rated 1 out of 5 by from paid for state but still charged for it I paid for state but was still charged for it. Why?
Date published: 2022-03-31
Rated 5 out of 5 by from Using TurboTax is quick and easy! I've used TurboTax for years and have been very impressed by the ease of preparing my taxes!
Date published: 2022-03-31
Rated 3 out of 5 by from like it but confusing not sure if depreciation followed over to next year - no where is there a number to call and if you find one good luck. there should be people to talk on the phone with not just recordings. Disappointing.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7106
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome it is great toll. it make this very important year process easier
Date published: 2022-03-31
Rated 5 out of 5 by from using turbo tax was awesome Awesssssssommmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
Date published: 2022-03-31
Rated 2 out of 5 by from Way too hard to use Entering Data is easy. 20 minutes, MFJ. But I always have a few forms left over that TT never asked me about. Now I spend the next 7 evenings, almost becoming a CPA myself, trying how to address the sale of a home bequeathed to me, and 401(a) contributions! TT never asked the right questions, and lead me astray with what they had. (Hint: the answers are - Short term investment, and not an IRA) It took TONS of Googling to get a consensus of how to address just these 2 items using TT. We'll see in a few months if I did them correctly, but TT was NO HELP! I say this every year, but this year I mean it: next year - Quicken.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax Live helped us! Debbie filed our taxes this year. I usually do it but we ran into an unusual situation that I couldn't fix. She had a meeting with other people and researched to figure out how to help us. She got it fix and filed in record time.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy to use, and highly intuitive! It was super easy to use, one of the specialists (Maritza) was beyond amazing!!
Date published: 2022-03-31
Rated 5 out of 5 by from WeLikeTurboTax We really appreciated Lisa's professionalism in navigating us through the whole process. It gave us peace of mind.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax amendment help Rose was very helpful and very nice she directed us right on the right track
Date published: 2022-03-31
Rated 1 out of 5 by from paid for state but still charged for it I paid for state but was still charged for it. Why?
Date published: 2022-03-31
Rated 5 out of 5 by from Using TurboTax is quick and easy! I've used TurboTax for years and have been very impressed by the ease of preparing my taxes!
Date published: 2022-03-31
Rated 3 out of 5 by from like it but confusing not sure if depreciation followed over to next year - no where is there a number to call and if you find one good luck. there should be people to talk on the phone with not just recordings. Disappointing.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 7106