TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from great, a couple of glitches I normally have few, if any, issues with TT. This year I saw a few items. One is a biggie with me. I've had to pay estimated tax for many years now. This year I was able to file as Surviving spouse with dependent. My spouse passed away in 2020. I filed jointly and declared him deceased. 2021 I had to file as single, paying a lot of taxes. 2022 I was able to claim my son for the entire year as he lives with me and did not earn any income or unemployment. However, I understand next year I will have to file as single, possibly with a dependent if he is not working. My issue is that TT used to ask questions about filing status or other things that might change in the next year. I got none of that. I had to go back and search to find the estimated and manually go through everything. I think that part of the program should be put back in. My estimated tax was way too low and I had to redo that part. The other item was my daughter's HSA when I did her taxes. Her husband is not on her insurance, and is self insured through his work, but it kept saying he did not have insurance the entire year, which was incorrect, I had to manually adjust the form. These are two important areas I think should be addressed.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo tax is great Everyone I talked to was professional, pleasant and helpful. Joel was super and great to work with. Thank you
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax Had a great experience with the representative Tunji
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax was great It was very easy to use. Took about 3 hours to complete
Date published: 2023-03-09
Rated 5 out of 5 by from good experience since you have to file the darn ta Had some problems trying to connect to your software, we did everything but it would never work. So I had to scan all my forms into my computer and then send them. But once we managed to get them all sent we had no problems getting the taxes done.
Date published: 2023-03-09
Rated 4 out of 5 by from No free filing Nice software, but it's not free anymore, I got to pay to file even for the basic tax return. If you choose to pay the filing fees from you federal return, turbotax charges you more than double which made me no longer interested in turbotax.
Date published: 2023-03-09
Rated 5 out of 5 by from 2022 tax easy system to use thank you................................................
Date published: 2023-03-09
Rated 5 out of 5 by from Very user friendly very helpful and was walked through each step with easy to follow insructions
Date published: 2023-03-09
Rated 5 out of 5 by from easy, peasy, lemon, squeezy Turbo tax makes it so easy to file. I never worry when I use it I know I'm getting the most credits and money back!
Date published: 2023-03-09
Rated 5 out of 5 by from Great Job It took a while, but it was worth the wait because it was all done correctly!
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7100
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great, a couple of glitches I normally have few, if any, issues with TT. This year I saw a few items. One is a biggie with me. I've had to pay estimated tax for many years now. This year I was able to file as Surviving spouse with dependent. My spouse passed away in 2020. I filed jointly and declared him deceased. 2021 I had to file as single, paying a lot of taxes. 2022 I was able to claim my son for the entire year as he lives with me and did not earn any income or unemployment. However, I understand next year I will have to file as single, possibly with a dependent if he is not working. My issue is that TT used to ask questions about filing status or other things that might change in the next year. I got none of that. I had to go back and search to find the estimated and manually go through everything. I think that part of the program should be put back in. My estimated tax was way too low and I had to redo that part. The other item was my daughter's HSA when I did her taxes. Her husband is not on her insurance, and is self insured through his work, but it kept saying he did not have insurance the entire year, which was incorrect, I had to manually adjust the form. These are two important areas I think should be addressed.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo tax is great Everyone I talked to was professional, pleasant and helpful. Joel was super and great to work with. Thank you
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax Had a great experience with the representative Tunji
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax was great It was very easy to use. Took about 3 hours to complete
Date published: 2023-03-09
Rated 5 out of 5 by from good experience since you have to file the darn ta Had some problems trying to connect to your software, we did everything but it would never work. So I had to scan all my forms into my computer and then send them. But once we managed to get them all sent we had no problems getting the taxes done.
Date published: 2023-03-09
Rated 4 out of 5 by from No free filing Nice software, but it's not free anymore, I got to pay to file even for the basic tax return. If you choose to pay the filing fees from you federal return, turbotax charges you more than double which made me no longer interested in turbotax.
Date published: 2023-03-09
Rated 5 out of 5 by from 2022 tax easy system to use thank you................................................
Date published: 2023-03-09
Rated 5 out of 5 by from Very user friendly very helpful and was walked through each step with easy to follow insructions
Date published: 2023-03-09
Rated 5 out of 5 by from easy, peasy, lemon, squeezy Turbo tax makes it so easy to file. I never worry when I use it I know I'm getting the most credits and money back!
Date published: 2023-03-09
Rated 5 out of 5 by from Great Job It took a while, but it was worth the wait because it was all done correctly!
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7100