TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Mathew is my accountant/tax prep expert Excellent full service from Mathew. I would recommend the full service to anyone.
Date published: 2022-06-03
Rated 5 out of 5 by from Jason is a Pro Jason, our personal tax assistant, is the epitome of a conscientious tax professional -- accurate, thorough, and clear. Five stars!
Date published: 2022-06-03
Rated 5 out of 5 by from GREAT EXPERIENCE Really great. The person that we used was experienced and answered all questions
Date published: 2022-06-03
Rated 5 out of 5 by from So great. Great reason to stick with TT. Expert was excellent. Communicated clearly and got the job done right. Thanks!
Date published: 2022-06-03
Rated 5 out of 5 by from easy to use Turbo Tax is easy to use for my income tax. I used in prior years.
Date published: 2022-06-03
Rated 5 out of 5 by from Turbo tax live is awesome Very easy to use, all people involved were nice, professional, and easy to work with
Date published: 2022-06-03
Rated 4 out of 5 by from tt good goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Date published: 2022-06-03
Rated 5 out of 5 by from Hire more Tonys With full service premier, it's ultimately the experts that make the product. I can go on and speak about the intuitiveness of the UI, which I believe TurboTax's is second to none, but I would like to focus on the expert I worked with. I've sung all my praises about Tony in my reviews and want to reiterate how helpful he was in working on my tax filing. If this was my first time using TurboTax, I can say with 100% confidence that I would be a returning customer. Tony made this entire process very easy and seamless, the blockers were always on my side but he remained patient and resolute in getting the right information from me to correctly file. As the title suggests, hire more Tonys and TurboTax will be in good hands. Regarding the product itself, I'll add that the interface made it so that it was effortless for Tony and I to communicate i.e. uploading documents, chatting and next steps. I'm a software engineer and KISS (Keep It Simple Stupid) is a big thing and I believe TurboTax have nailed that as those are the 3 main features individuals should be seeing and not be distracted by bells and whistles that would only serve to distract or confuse users.
Date published: 2022-06-03
Rated 5 out of 5 by from My experience was seamless! Both the initial call and my tax preparer were professional and helpful and patient ! It was so easy, I would recommend this easy service . Thank you!
Date published: 2022-06-03
Rated 5 out of 5 by from I will never go back! The Full Service is worth the investment and really took the stress off of us having to figure out the nuances of tax changes for this year.
Date published: 2022-06-03
All TurboTax® Offerings Reviews - Page 7087
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Mathew is my accountant/tax prep expert Excellent full service from Mathew. I would recommend the full service to anyone.
Date published: 2022-06-03
Rated 5 out of 5 by from Jason is a Pro Jason, our personal tax assistant, is the epitome of a conscientious tax professional -- accurate, thorough, and clear. Five stars!
Date published: 2022-06-03
Rated 5 out of 5 by from GREAT EXPERIENCE Really great. The person that we used was experienced and answered all questions
Date published: 2022-06-03
Rated 5 out of 5 by from So great. Great reason to stick with TT. Expert was excellent. Communicated clearly and got the job done right. Thanks!
Date published: 2022-06-03
Rated 5 out of 5 by from easy to use Turbo Tax is easy to use for my income tax. I used in prior years.
Date published: 2022-06-03
Rated 5 out of 5 by from Turbo tax live is awesome Very easy to use, all people involved were nice, professional, and easy to work with
Date published: 2022-06-03
Rated 4 out of 5 by from tt good goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Date published: 2022-06-03
Rated 5 out of 5 by from Hire more Tonys With full service premier, it's ultimately the experts that make the product. I can go on and speak about the intuitiveness of the UI, which I believe TurboTax's is second to none, but I would like to focus on the expert I worked with. I've sung all my praises about Tony in my reviews and want to reiterate how helpful he was in working on my tax filing. If this was my first time using TurboTax, I can say with 100% confidence that I would be a returning customer. Tony made this entire process very easy and seamless, the blockers were always on my side but he remained patient and resolute in getting the right information from me to correctly file. As the title suggests, hire more Tonys and TurboTax will be in good hands. Regarding the product itself, I'll add that the interface made it so that it was effortless for Tony and I to communicate i.e. uploading documents, chatting and next steps. I'm a software engineer and KISS (Keep It Simple Stupid) is a big thing and I believe TurboTax have nailed that as those are the 3 main features individuals should be seeing and not be distracted by bells and whistles that would only serve to distract or confuse users.
Date published: 2022-06-03
Rated 5 out of 5 by from My experience was seamless! Both the initial call and my tax preparer were professional and helpful and patient ! It was so easy, I would recommend this easy service . Thank you!
Date published: 2022-06-03
Rated 5 out of 5 by from I will never go back! The Full Service is worth the investment and really took the stress off of us having to figure out the nuances of tax changes for this year.
Date published: 2022-06-03
All TurboTax® Offerings Reviews - Page 7087