TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281651 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax is easy to use I talked to 2 different tax guys today they were both excellent
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome Its easy to use and step by step guide will definitely be using it again next year.
Date published: 2021-03-11
Rated 5 out of 5 by from So easy Very easy to use and guided me through everything; took all of about 30 minutes
Date published: 2021-03-11
Rated 4 out of 5 by from Easy to use. Like that it reads data from previous year for comparison.
Date published: 2021-03-11
Rated 4 out of 5 by from Tur otax is alright I feel this version of turbo tax could have been easier to understand
Date published: 2021-03-11
Rated 3 out of 5 by from It's fine Harder to navigate this year and instructions were not always clear. The system does not determine which filing tax status is best so I had to enter three ways to decide what would maximize my return. The cost is excessive, I had to pay three time for separate returns rather than just paying add'l costs for efiling like in past years.
Date published: 2021-03-11
Rated 5 out of 5 by from awesome turbo tax helped me out and they are very good at what they doing
Date published: 2021-03-11
Rated 2 out of 5 by from Turbo Tax needs to fix glitch with state returns Never prompted to pay for state return filing, therefore could not e-file. Called Turbo Tax and told it is a glitch and only solution was to delete state and re-enter. Also told that Turbo Tax works best with Chrome. This should be stressed by Turbo Tax.
Date published: 2021-03-11
Rated 1 out of 5 by from Free TurboTax SUCKS Wasn't' able to access form to correct an error and now I have to mail my tax return rather than e-file. System told me there was an error but didn't provide option to correct
Date published: 2021-03-11
Rated 5 out of 5 by from AWESOME AGAIN THIS YEAR!!! There were many investments in 2019 with both short term and long term gains and losses. Turbo Tax imported all the data, put it all on the correct page, correct line and into the correct little Boxes scattered all over my return. It would have taken me DAYS to figure it all out. Turbo Tax did it correctly in, no kidding, in a BLINK!
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7085
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is easy to use I talked to 2 different tax guys today they were both excellent
Date published: 2021-03-11
Rated 5 out of 5 by from Awesome Its easy to use and step by step guide will definitely be using it again next year.
Date published: 2021-03-11
Rated 5 out of 5 by from So easy Very easy to use and guided me through everything; took all of about 30 minutes
Date published: 2021-03-11
Rated 4 out of 5 by from Easy to use. Like that it reads data from previous year for comparison.
Date published: 2021-03-11
Rated 4 out of 5 by from Tur otax is alright I feel this version of turbo tax could have been easier to understand
Date published: 2021-03-11
Rated 3 out of 5 by from It's fine Harder to navigate this year and instructions were not always clear. The system does not determine which filing tax status is best so I had to enter three ways to decide what would maximize my return. The cost is excessive, I had to pay three time for separate returns rather than just paying add'l costs for efiling like in past years.
Date published: 2021-03-11
Rated 5 out of 5 by from awesome turbo tax helped me out and they are very good at what they doing
Date published: 2021-03-11
Rated 2 out of 5 by from Turbo Tax needs to fix glitch with state returns Never prompted to pay for state return filing, therefore could not e-file. Called Turbo Tax and told it is a glitch and only solution was to delete state and re-enter. Also told that Turbo Tax works best with Chrome. This should be stressed by Turbo Tax.
Date published: 2021-03-11
Rated 1 out of 5 by from Free TurboTax SUCKS Wasn't' able to access form to correct an error and now I have to mail my tax return rather than e-file. System told me there was an error but didn't provide option to correct
Date published: 2021-03-11
Rated 5 out of 5 by from AWESOME AGAIN THIS YEAR!!! There were many investments in 2019 with both short term and long term gains and losses. Turbo Tax imported all the data, put it all on the correct page, correct line and into the correct little Boxes scattered all over my return. It would have taken me DAYS to figure it all out. Turbo Tax did it correctly in, no kidding, in a BLINK!
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 7085