TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Update problems Got to the end and pressed file. Message said needed to update, did that, retried and got same message. Community post said there was a patch which I installed. This time got a message that 2020 Turbotax was not installed. Reinstalled Turbotax, updated and it worked but an extra 3 hours to fix what should have worked the first time.
Date published: 2021-02-28
Rated 5 out of 5 by from Great service Easy to do awesome I always use turbotax Have been using this product for 10 years
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and Convenient I don't like taxes but this software makes it easy and I'm confident in my refunds
Date published: 2021-02-28
Rated 4 out of 5 by from so far so good . no problems. I have used turbo tax for many l years now. Great !
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Rating Tax advisors are always pleasant and very helpful. It is worth to pay for the service.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Intuit GREAT! The program is easy to use and user friendly. I will tell family and friends about my experience. Keep up the good work!
Date published: 2021-02-28
Rated 5 out of 5 by from Abdoulaye to the Rescue I got bogged down when TT found some downloaded data needed further detail or identification. The live help function with Abdoulaye made me have to give TT a Very Good rating for how it can identify all the reporting items for federal and NY tax reporting and payment. I was able to file US and NY taxes on 2\28\2021
Date published: 2021-02-28
Rated 3 out of 5 by from What a hastle I have been using Turbo Tax for 20 years+. At first it evolved towards a simpler easy way to file but in the last few years they have incorporated all the tax changes in a confusing and difficult way. This year, my tax return couldn't transmit until I fixed a totally unexplained error and this was after the program said it was okay.. When I called support, I received the most confusing help you can imagine. I finally hung up on the guy helping me and figured out error and fixed by myself.
Date published: 2021-02-28
Rated 5 out of 5 by from Taxes made easy Made it easy to walk through our typical government mess!
Date published: 2021-02-28
Rated 5 out of 5 by from Great product. Easy to use. I utilized two live calls, which helped a great deal with questions and getting me through problems.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7085
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Update problems Got to the end and pressed file. Message said needed to update, did that, retried and got same message. Community post said there was a patch which I installed. This time got a message that 2020 Turbotax was not installed. Reinstalled Turbotax, updated and it worked but an extra 3 hours to fix what should have worked the first time.
Date published: 2021-02-28
Rated 5 out of 5 by from Great service Easy to do awesome I always use turbotax Have been using this product for 10 years
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and Convenient I don't like taxes but this software makes it easy and I'm confident in my refunds
Date published: 2021-02-28
Rated 4 out of 5 by from so far so good . no problems. I have used turbo tax for many l years now. Great !
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Rating Tax advisors are always pleasant and very helpful. It is worth to pay for the service.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Intuit GREAT! The program is easy to use and user friendly. I will tell family and friends about my experience. Keep up the good work!
Date published: 2021-02-28
Rated 5 out of 5 by from Abdoulaye to the Rescue I got bogged down when TT found some downloaded data needed further detail or identification. The live help function with Abdoulaye made me have to give TT a Very Good rating for how it can identify all the reporting items for federal and NY tax reporting and payment. I was able to file US and NY taxes on 2\28\2021
Date published: 2021-02-28
Rated 3 out of 5 by from What a hastle I have been using Turbo Tax for 20 years+. At first it evolved towards a simpler easy way to file but in the last few years they have incorporated all the tax changes in a confusing and difficult way. This year, my tax return couldn't transmit until I fixed a totally unexplained error and this was after the program said it was okay.. When I called support, I received the most confusing help you can imagine. I finally hung up on the guy helping me and figured out error and fixed by myself.
Date published: 2021-02-28
Rated 5 out of 5 by from Taxes made easy Made it easy to walk through our typical government mess!
Date published: 2021-02-28
Rated 5 out of 5 by from Great product. Easy to use. I utilized two live calls, which helped a great deal with questions and getting me through problems.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7085