TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from TurboTax I was unable to download the application. I called tech support and was on hold for approx 30 mins.
Date published: 2021-03-10
Rated 5 out of 5 by from Very professional and made easy This was a great experience I hadn’t done my own taxes in over 20 years
Date published: 2021-03-10
Rated 5 out of 5 by from love tubotax I love tubotax because its so easy to use that a dummy could file there taxes
Date published: 2021-03-10
Rated 5 out of 5 by from very easy to use, great product as a first time tax filer, I found it to be very simple and staightforward.
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy and helpful customer service Easy process. I needed help with a few parts and the online chat was very helpful
Date published: 2021-03-10
Rated 5 out of 5 by from A great timesaver Turbo Tax makes my standard tax work easy and saves me so much time on trying to keep up with the latest tax changes
Date published: 2021-03-10
Rated 2 out of 5 by from Not worth the price. Good riddance Initially planned to file using premium live. I’ve used TurboTax for 8years and have been pretty happy with it. I spoke with tax “experts” on two separate occasions and was misguided both times. I was given wrong information that would have cost me nearly 1k. When I called customer service to get a refund for the live service but still file with premier, the representative told me I could just clear my current progress and change my selection to premier only and she assured me my 2020 information would be saved. It wasn’t. Honestly at times I think just filling out forms printed from the irs website would be easier. That’s my plan for 2021.
Date published: 2021-03-10
Rated 4 out of 5 by from could be better some steps too complicated. could use clearer instructions
Date published: 2021-03-10
Rated 5 out of 5 by from Use Turbotax Very easy to use. TurboTax walks you through the whole process of doing your own taxes. Free too.
Date published: 2021-03-10
Rated 5 out of 5 by from Great & Easy The Turbotax process was quick and easy to understand.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax I was unable to download the application. I called tech support and was on hold for approx 30 mins.
Date published: 2021-03-10
Rated 5 out of 5 by from Very professional and made easy This was a great experience I hadn’t done my own taxes in over 20 years
Date published: 2021-03-10
Rated 5 out of 5 by from love tubotax I love tubotax because its so easy to use that a dummy could file there taxes
Date published: 2021-03-10
Rated 5 out of 5 by from very easy to use, great product as a first time tax filer, I found it to be very simple and staightforward.
Date published: 2021-03-10
Rated 5 out of 5 by from Very easy and helpful customer service Easy process. I needed help with a few parts and the online chat was very helpful
Date published: 2021-03-10
Rated 5 out of 5 by from A great timesaver Turbo Tax makes my standard tax work easy and saves me so much time on trying to keep up with the latest tax changes
Date published: 2021-03-10
Rated 2 out of 5 by from Not worth the price. Good riddance Initially planned to file using premium live. I’ve used TurboTax for 8years and have been pretty happy with it. I spoke with tax “experts” on two separate occasions and was misguided both times. I was given wrong information that would have cost me nearly 1k. When I called customer service to get a refund for the live service but still file with premier, the representative told me I could just clear my current progress and change my selection to premier only and she assured me my 2020 information would be saved. It wasn’t. Honestly at times I think just filling out forms printed from the irs website would be easier. That’s my plan for 2021.
Date published: 2021-03-10
Rated 4 out of 5 by from could be better some steps too complicated. could use clearer instructions
Date published: 2021-03-10
Rated 5 out of 5 by from Use Turbotax Very easy to use. TurboTax walks you through the whole process of doing your own taxes. Free too.
Date published: 2021-03-10
Rated 5 out of 5 by from Great & Easy The Turbotax process was quick and easy to understand.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7084