TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Constantly trying to trick you into paying more It is absolutely pathetic the way this is engineered to trick you into paying more.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Step by Step Process I love the step by step guided process along with checks along the way. It is an easy way to get through a "not so easy" yearly task!
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 Tax Returns Efiled Great experience. Had a few snags due to my books, but got through it and turbo tax had detailed explanations to walk me through. Initially contacted tax expert for download capabilities for QB online version, very helpful and got me what I needed!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax continues as a great product Going through the step-by-step process was logical and concise. The program worked as expected and were no problems entering information, but some confusion on importing information from a source. It worked out, but was somewhat of a mystery for a while.
Date published: 2023-03-12
Rated 5 out of 5 by from I can't say enough good things about TurboTax! TurboTax makes doing your own taxes so easy. There are so many prompts ... things I wouldn't have even considered if I were doing my taxes alone. I feel confident knowing that my calculations are always being double-checked. TurboTax has taken the fear out of doing my own taxes -- including my business taxes.
Date published: 2023-03-12
Rated 1 out of 5 by from Not happy with fee charges I'm not happy on how you do your charges. I thought I was paying $69.00 but end up being charged $158.00. You do this every year! I am going to check into another service for next year!
Date published: 2023-03-12
Rated 2 out of 5 by from Can't save e-file return I could not save the e-file tax return w/ error messages
Date published: 2023-03-12
Rated 4 out of 5 by from Used TurboTax for over 20 years As stated I have used TurboTax for over 20 years and have been satisfied with the results. However, this year 2022 every time I closed the program to use later it required me to restart the program and enter the license code. This is very time consuming and I feel it is not necessary. Recommend this be eliminated in the 2023 program.
Date published: 2023-03-12
Rated 5 out of 5 by from So easy to use This program makes filing so easy. It will autofill all of your personal information for you if you used this before.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Peasy! Letting the computer figure it all out and ask me the right questions is way easier than doing it all from scratch on my own... thanks!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Constantly trying to trick you into paying more It is absolutely pathetic the way this is engineered to trick you into paying more.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Step by Step Process I love the step by step guided process along with checks along the way. It is an easy way to get through a "not so easy" yearly task!
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 Tax Returns Efiled Great experience. Had a few snags due to my books, but got through it and turbo tax had detailed explanations to walk me through. Initially contacted tax expert for download capabilities for QB online version, very helpful and got me what I needed!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax continues as a great product Going through the step-by-step process was logical and concise. The program worked as expected and were no problems entering information, but some confusion on importing information from a source. It worked out, but was somewhat of a mystery for a while.
Date published: 2023-03-12
Rated 5 out of 5 by from I can't say enough good things about TurboTax! TurboTax makes doing your own taxes so easy. There are so many prompts ... things I wouldn't have even considered if I were doing my taxes alone. I feel confident knowing that my calculations are always being double-checked. TurboTax has taken the fear out of doing my own taxes -- including my business taxes.
Date published: 2023-03-12
Rated 1 out of 5 by from Not happy with fee charges I'm not happy on how you do your charges. I thought I was paying $69.00 but end up being charged $158.00. You do this every year! I am going to check into another service for next year!
Date published: 2023-03-12
Rated 2 out of 5 by from Can't save e-file return I could not save the e-file tax return w/ error messages
Date published: 2023-03-12
Rated 4 out of 5 by from Used TurboTax for over 20 years As stated I have used TurboTax for over 20 years and have been satisfied with the results. However, this year 2022 every time I closed the program to use later it required me to restart the program and enter the license code. This is very time consuming and I feel it is not necessary. Recommend this be eliminated in the 2023 program.
Date published: 2023-03-12
Rated 5 out of 5 by from So easy to use This program makes filing so easy. It will autofill all of your personal information for you if you used this before.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Peasy! Letting the computer figure it all out and ask me the right questions is way easier than doing it all from scratch on my own... thanks!
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7084