TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Customer Service Is Great! loved my live agent, she helped me walk through everything!
Date published: 2022-04-11
Rated 2 out of 5 by from turbo tax is not user friendly hard to use very difficult to follow. need to make simpler.
Date published: 2022-04-11
Rated 5 out of 5 by from Many years using Turbo Tax Love having all my personal information available, then I can start entering yearly information. Love the information provided when I want more clarity on what to enter.
Date published: 2022-04-11
Rated 5 out of 5 by from Darlene was great and knowledgeable I had no idea what I was doing with my self-employment taxes and my expert helped get me on the right track and answered all of my questions. Highly recommend!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is easy to use and awesome! The product was easy to use and very user friendly.
Date published: 2022-04-11
Rated 4 out of 5 by from Thankful for Turbo Tax! Turbo Tax has made it easy to file our taxes each year, even with itemized deductions and our own small business. It has saved us hundreds from going to big box tax prep companies and has allowed us more flexibility than with trying to schedule with individuals/accountants (which had left us in a lurch a few years ago). We have the assurance that we are filing honestly and have maximized benefits allowed to us!
Date published: 2022-04-11
Rated 3 out of 5 by from Not as helpful as in past I could not find information in Turbo tax about the stimulus payments, where to key it in, and how to confirm whether the amount already received for the third stimulus payment was the appropriate amount or not. All of the responses in the help area were not helpful at all and the menu options they suggested, did not exist.
Date published: 2022-04-11
Rated 4 out of 5 by from I love Turbo Tax It is very easy to follow and is also extremely affordable
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is quick and easy turbo tax walks you right thru it and it is so easy
Date published: 2022-04-11
Rated 5 out of 5 by from great team work The TurboTax live chat team were very helpful and stayed with me for some time. the problem was solved by reentering my data at their direction. Great team work.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7079
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Customer Service Is Great! loved my live agent, she helped me walk through everything!
Date published: 2022-04-11
Rated 2 out of 5 by from turbo tax is not user friendly hard to use very difficult to follow. need to make simpler.
Date published: 2022-04-11
Rated 5 out of 5 by from Many years using Turbo Tax Love having all my personal information available, then I can start entering yearly information. Love the information provided when I want more clarity on what to enter.
Date published: 2022-04-11
Rated 5 out of 5 by from Darlene was great and knowledgeable I had no idea what I was doing with my self-employment taxes and my expert helped get me on the right track and answered all of my questions. Highly recommend!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is easy to use and awesome! The product was easy to use and very user friendly.
Date published: 2022-04-11
Rated 4 out of 5 by from Thankful for Turbo Tax! Turbo Tax has made it easy to file our taxes each year, even with itemized deductions and our own small business. It has saved us hundreds from going to big box tax prep companies and has allowed us more flexibility than with trying to schedule with individuals/accountants (which had left us in a lurch a few years ago). We have the assurance that we are filing honestly and have maximized benefits allowed to us!
Date published: 2022-04-11
Rated 3 out of 5 by from Not as helpful as in past I could not find information in Turbo tax about the stimulus payments, where to key it in, and how to confirm whether the amount already received for the third stimulus payment was the appropriate amount or not. All of the responses in the help area were not helpful at all and the menu options they suggested, did not exist.
Date published: 2022-04-11
Rated 4 out of 5 by from I love Turbo Tax It is very easy to follow and is also extremely affordable
Date published: 2022-04-11
Rated 5 out of 5 by from turbo tax is quick and easy turbo tax walks you right thru it and it is so easy
Date published: 2022-04-11
Rated 5 out of 5 by from great team work The TurboTax live chat team were very helpful and stayed with me for some time. the problem was solved by reentering my data at their direction. Great team work.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 7079