TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome - very easy This year seemed easier than ever because you simply asked the amounts of donations, medical, etc. rather than filling in each item!
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax Premier Have been using Turbo Tax Premier for 11 years but is not very helpful if you are selling a rental property. Had to resort to other sources for information.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax has a glitch for State of Indiana Turbo tax is usually very efficient and complete. This year it would not all me to transmit the state of Indiana return electronically. Going to have to file via mail.
Date published: 2022-04-15
Rated 5 out of 5 by from Fast free and idiot proof Im dumb, i love how turbo tax makes it simple for even me
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax has a glitch that few will encounter I have used TurboTax for many years with great satisfaction. I recently set up a trust fund from which I receive dividends so I now receive a Schedule K-1 that reports the portion of those dividends to include on my tax return. It also reports the foreign taxes paid by the securities in the fund. The IRS instructions for Schedule K-1 state that if these taxes are less than a certain amount, they may be entered as a tax credit; otherwise they must be entered as an income deduction. My fund's foreign taxes are very small, but TurboTax does not provide the choice between reporting them as a tax credit or deduction. It only treats them as a deduction, which would not be my choice. If not for that issue, I would give TurboTax an excellent rating.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is great!! Love it; makes it so easy; i thought i would have to get someone to do ours this year because of added complications, but the experts were great help!! I used them 3-4 times for help & them 2 different reviews. Very pleased! And feel I learned so much from them/TT this year.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Very straight forward. easy file. tax preparation EZ
Date published: 2022-04-15
Rated 5 out of 5 by from Easy & Straight forward! Easy to file, straight forward, and plenty of tips/resources for the "why" behind filing taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo charge your filing! Had some complicated filings this year due to working remotely, due to COVID. Turbo Tax breezed right through it. Not so complicated!
Date published: 2022-04-15
Rated 3 out of 5 by from There is a serious flaw in Turbotax Turbotax could save customers a lot of time and aggrevation by making one change to the program. When the system identifies a problem entry there needs to be means of letting the taxpayer (and your help staff) know where that number/item came from. Turbotax will take you directly to the offending 'box' but you cannot fix the error because the box is not live. The number in the box came from another location and it is that location that needs to be fixed. Excel does this elegantly. Excel has the option of 'trace precedents'. To be able to do so very important because some numbers are derived from other cells. The number maybe unchanged but the actual value is imported from somewhere else in the document. The more complex the return and the less experienced the taxpayer the greater this problem. Turbotax should fix this problem!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 7078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome - very easy This year seemed easier than ever because you simply asked the amounts of donations, medical, etc. rather than filling in each item!
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax Premier Have been using Turbo Tax Premier for 11 years but is not very helpful if you are selling a rental property. Had to resort to other sources for information.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo Tax has a glitch for State of Indiana Turbo tax is usually very efficient and complete. This year it would not all me to transmit the state of Indiana return electronically. Going to have to file via mail.
Date published: 2022-04-15
Rated 5 out of 5 by from Fast free and idiot proof Im dumb, i love how turbo tax makes it simple for even me
Date published: 2022-04-15
Rated 4 out of 5 by from TurboTax has a glitch that few will encounter I have used TurboTax for many years with great satisfaction. I recently set up a trust fund from which I receive dividends so I now receive a Schedule K-1 that reports the portion of those dividends to include on my tax return. It also reports the foreign taxes paid by the securities in the fund. The IRS instructions for Schedule K-1 state that if these taxes are less than a certain amount, they may be entered as a tax credit; otherwise they must be entered as an income deduction. My fund's foreign taxes are very small, but TurboTax does not provide the choice between reporting them as a tax credit or deduction. It only treats them as a deduction, which would not be my choice. If not for that issue, I would give TurboTax an excellent rating.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is great!! Love it; makes it so easy; i thought i would have to get someone to do ours this year because of added complications, but the experts were great help!! I used them 3-4 times for help & them 2 different reviews. Very pleased! And feel I learned so much from them/TT this year.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Very straight forward. easy file. tax preparation EZ
Date published: 2022-04-15
Rated 5 out of 5 by from Easy & Straight forward! Easy to file, straight forward, and plenty of tips/resources for the "why" behind filing taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo charge your filing! Had some complicated filings this year due to working remotely, due to COVID. Turbo Tax breezed right through it. Not so complicated!
Date published: 2022-04-15
Rated 3 out of 5 by from There is a serious flaw in Turbotax Turbotax could save customers a lot of time and aggrevation by making one change to the program. When the system identifies a problem entry there needs to be means of letting the taxpayer (and your help staff) know where that number/item came from. Turbotax will take you directly to the offending 'box' but you cannot fix the error because the box is not live. The number in the box came from another location and it is that location that needs to be fixed. Excel does this elegantly. Excel has the option of 'trace precedents'. To be able to do so very important because some numbers are derived from other cells. The number maybe unchanged but the actual value is imported from somewhere else in the document. The more complex the return and the less experienced the taxpayer the greater this problem. Turbotax should fix this problem!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 7078