TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax rocks! Turbo tax is easy to use, especially for me! I was interrupted numerous times, and I didn’t have to start over!
Date published: 2023-03-12
Rated 1 out of 5 by from Not Pleased I don't like how you start out using the FREE Turbo Tax but later it FORCES you to upgrade. No way to opt out. They going to MAKE you pay the fees. I should have went to another service. But I know for next year.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax Business Falls short Turbo Tax Business will not import basis 1099 INT, DIV, or B forms from a brokerage which Premier does. This makes the cost of the Business software very high given it lack of basic tools for estates and simple Trusts
Date published: 2023-03-12
Rated 5 out of 5 by from Great service Filing my taxes gets easier every year with Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbotax was easy to work with The live expert was perfect, Marsh was easy to work with and she answered all my questions.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax works pretty well for the most part We like that it saves info from previous years and prompts you to enter all the necessary information. We don't like that it tries to sneak in an extra $44 at the end by getting you to upgrade in order to conveniently pay the Turbo Tax fees from your federal refund. And they constantly also try to upsell to Max, etc.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax makes it simple Simple instructions to file. 3rd year filing with TurboTax
Date published: 2023-03-12
Rated 4 out of 5 by from It works, but online would be much better The downloaded software works ok. I wish that Intuit would make this an online tool. I am paying close to $200 a month for Quick Books Online and yet it is NOT POSSIBLE to import my accounting info from Quick Books... that's ridiculous! At least create a workaround with an export/import of a throwaway file.
Date published: 2023-03-12
Rated 3 out of 5 by from Very disappointed with TurboTax this year! Several additional charges in order to file a state return. Why is that not included in the purchase price?
Date published: 2023-03-12
Rated 5 out of 5 by from Great Service I had a wonderful experience with Larry on Turbo Tax Live. He was patient and explained everything to me in a way I could understand. Also, I feel confident he did a great job on my actual taxes.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7077
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax rocks! Turbo tax is easy to use, especially for me! I was interrupted numerous times, and I didn’t have to start over!
Date published: 2023-03-12
Rated 1 out of 5 by from Not Pleased I don't like how you start out using the FREE Turbo Tax but later it FORCES you to upgrade. No way to opt out. They going to MAKE you pay the fees. I should have went to another service. But I know for next year.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax Business Falls short Turbo Tax Business will not import basis 1099 INT, DIV, or B forms from a brokerage which Premier does. This makes the cost of the Business software very high given it lack of basic tools for estates and simple Trusts
Date published: 2023-03-12
Rated 5 out of 5 by from Great service Filing my taxes gets easier every year with Turbo Tax.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbotax was easy to work with The live expert was perfect, Marsh was easy to work with and she answered all my questions.
Date published: 2023-03-12
Rated 4 out of 5 by from Turbo Tax works pretty well for the most part We like that it saves info from previous years and prompts you to enter all the necessary information. We don't like that it tries to sneak in an extra $44 at the end by getting you to upgrade in order to conveniently pay the Turbo Tax fees from your federal refund. And they constantly also try to upsell to Max, etc.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax makes it simple Simple instructions to file. 3rd year filing with TurboTax
Date published: 2023-03-12
Rated 4 out of 5 by from It works, but online would be much better The downloaded software works ok. I wish that Intuit would make this an online tool. I am paying close to $200 a month for Quick Books Online and yet it is NOT POSSIBLE to import my accounting info from Quick Books... that's ridiculous! At least create a workaround with an export/import of a throwaway file.
Date published: 2023-03-12
Rated 3 out of 5 by from Very disappointed with TurboTax this year! Several additional charges in order to file a state return. Why is that not included in the purchase price?
Date published: 2023-03-12
Rated 5 out of 5 by from Great Service I had a wonderful experience with Larry on Turbo Tax Live. He was patient and explained everything to me in a way I could understand. Also, I feel confident he did a great job on my actual taxes.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7077