TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome product Absolutely no problem. Great product. Will use next year
Date published: 2022-04-06
Rated 5 out of 5 by from I always file with TurboTax I keep returning to TurboTax for a reason. Every year, when it's time to do my taxes, I sit down at a computer with a pile of forms that have shown up in the mail. I login to TurboTax, and it remembers me and pulls up everything it can from my past returns. After checking to see if anything has changed with my family's situation, it jumps into income. Each year it sees if it can pull up our W-2's so that we don't have to type them in. The last few years, my husband's has been pulled in, and I only have to verify it. Once I input income, it keeps a running tally of my expected refund (or what I owe) at the top of the screen for both federal and state. As I add information, it adjusts those numbers. There are many reasons that I prefer to use TurboTax. First, I can start and walk away. It saves everything, and I can return and finish later. Every year, it seems like there are things that we need to go look for that I discover while I'm doing the taxes. TurboTax prompts you to think about all these different things, and then we can go look for them. You can't do that if you go somewhere to have your taxes done. If you don't have the information, that's a bad feeling at a tax preparers office. I know from experience. This year, we realized we were missing a W-2, and I had to look up some of our charitable contributions. So I returned to finish up a day later. I also feel confident that I have filed my return both ethically and in a way that I get the maximum refund. I can ask questions along the way, so I'm not really on my own. And I don't have to fill out complicated tax forms either. I remember doing that. No fun. Plus, I can file electronically and it always gets accepted super fast, and I get my return quickly. Life has changed over the years, and TurboTax has always got me covered when it comes to taxes no matter what our situation is that year.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is the best way to get your taxes done! I've used TurboTax for years and am never disappointed in their services. This year, in particular, I used one of their CPAs to complete my taxes for me and I will always choose this option. They are incredibly knowledgeable and helped me get the most for my money!
Date published: 2022-04-06
Rated 4 out of 5 by from Turbo Tax OK OK, cumbersome, had to repeat myself constantly, not easy
Date published: 2022-04-06
Rated 4 out of 5 by from tubro tax is the best I used tubro tax and liked it so I used it again . the tax advisors were very knoledgeable and helpful.
Date published: 2022-04-06
Rated 5 out of 5 by from Love using turbo tax I have used turbo tax for about 12 years- even with some complex stock transactions. Worked smoothly all the time
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax great refund Got me more than I expected ......................
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax was so easy I used H&R Block in previous years. Turbotax is so much easier and does a WAY better job explaining what each thing is (if you're filing it for yourself). They always have people available to help answer questions. I'll definitely use them again.
Date published: 2022-04-06
Rated 1 out of 5 by from I dont like the new additional costs! I am not happy with the new and additional charges with TurboTax. I clicked on a link through my USAA bank, and I was supposed to get a $20 discount, as well, that did not happen. I might go to a tax rep., or I might take classes, to do it myself.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax makes filing easy Turbo Tax helped getting all my income and deductions correct and a nice refund.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 7061
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome product Absolutely no problem. Great product. Will use next year
Date published: 2022-04-06
Rated 5 out of 5 by from I always file with TurboTax I keep returning to TurboTax for a reason. Every year, when it's time to do my taxes, I sit down at a computer with a pile of forms that have shown up in the mail. I login to TurboTax, and it remembers me and pulls up everything it can from my past returns. After checking to see if anything has changed with my family's situation, it jumps into income. Each year it sees if it can pull up our W-2's so that we don't have to type them in. The last few years, my husband's has been pulled in, and I only have to verify it. Once I input income, it keeps a running tally of my expected refund (or what I owe) at the top of the screen for both federal and state. As I add information, it adjusts those numbers. There are many reasons that I prefer to use TurboTax. First, I can start and walk away. It saves everything, and I can return and finish later. Every year, it seems like there are things that we need to go look for that I discover while I'm doing the taxes. TurboTax prompts you to think about all these different things, and then we can go look for them. You can't do that if you go somewhere to have your taxes done. If you don't have the information, that's a bad feeling at a tax preparers office. I know from experience. This year, we realized we were missing a W-2, and I had to look up some of our charitable contributions. So I returned to finish up a day later. I also feel confident that I have filed my return both ethically and in a way that I get the maximum refund. I can ask questions along the way, so I'm not really on my own. And I don't have to fill out complicated tax forms either. I remember doing that. No fun. Plus, I can file electronically and it always gets accepted super fast, and I get my return quickly. Life has changed over the years, and TurboTax has always got me covered when it comes to taxes no matter what our situation is that year.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is the best way to get your taxes done! I've used TurboTax for years and am never disappointed in their services. This year, in particular, I used one of their CPAs to complete my taxes for me and I will always choose this option. They are incredibly knowledgeable and helped me get the most for my money!
Date published: 2022-04-06
Rated 4 out of 5 by from Turbo Tax OK OK, cumbersome, had to repeat myself constantly, not easy
Date published: 2022-04-06
Rated 4 out of 5 by from tubro tax is the best I used tubro tax and liked it so I used it again . the tax advisors were very knoledgeable and helpful.
Date published: 2022-04-06
Rated 5 out of 5 by from Love using turbo tax I have used turbo tax for about 12 years- even with some complex stock transactions. Worked smoothly all the time
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax great refund Got me more than I expected ......................
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax was so easy I used H&R Block in previous years. Turbotax is so much easier and does a WAY better job explaining what each thing is (if you're filing it for yourself). They always have people available to help answer questions. I'll definitely use them again.
Date published: 2022-04-06
Rated 1 out of 5 by from I dont like the new additional costs! I am not happy with the new and additional charges with TurboTax. I clicked on a link through my USAA bank, and I was supposed to get a $20 discount, as well, that did not happen. I might go to a tax rep., or I might take classes, to do it myself.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax makes filing easy Turbo Tax helped getting all my income and deductions correct and a nice refund.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 7061