TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Why does everything take so long? Updates take far too long to download - when they do. I had so much trouble e-filing that I ended up not doing so for federal and now I'm in a quandary as my state requires e-filing, yet this product sticks me in a feedback loop saying that I'm ready to submit and yet it loops back to check something one more time, and it's something I've already addressed. Ugh!
Date published: 2022-09-13
Rated 5 out of 5 by from Excellent Tax Services I've been using Turbo Tax to do my returns for years, but now that I am investing in the stock market and cryptocurrency, I need them more than ever. The full service is very professional and the website is easy to use to load up forms and go back and check. There is both live phone service and email.
Date published: 2022-09-13
Rated 5 out of 5 by from Awesome- easy and quick. Very happy. fantastic live expert advice. i am very impressed with the service. Made the whole process much less intimidating.
Date published: 2022-09-13
Rated 5 out of 5 by from Great Product Very user friendly and extremely detailed regarding the tax laws for corporations.
Date published: 2022-09-13
Rated 5 out of 5 by from good Service Easy access to help. your expert was very informative and sent me additional material to review after answering my questions
Date published: 2022-09-13
Rated 5 out of 5 by from Suer Easy Great customer service and suer easy to use. It is also affordable.
Date published: 2022-09-13
Rated 3 out of 5 by from TurboTax Business is SO clunky I had no issues filling the federal but installing the states was a pain.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax Did It Again! Always daunting before I get started, but Turbo Tax gets me through it with not much pain and suffering. Thank you Turbo Tax!!!
Date published: 2022-09-13
Rated 3 out of 5 by from Unable to file electronically Preparing the return was easy however, even with technical support I was unable to electronically file my return and it had to be file via mail. Very disappointing because I paid for the electronic filing option.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax is Awesome and super easy! I did not even have to engage with anyone. It was all so self explanatory. It was a great website to use!
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 7055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Why does everything take so long? Updates take far too long to download - when they do. I had so much trouble e-filing that I ended up not doing so for federal and now I'm in a quandary as my state requires e-filing, yet this product sticks me in a feedback loop saying that I'm ready to submit and yet it loops back to check something one more time, and it's something I've already addressed. Ugh!
Date published: 2022-09-13
Rated 5 out of 5 by from Excellent Tax Services I've been using Turbo Tax to do my returns for years, but now that I am investing in the stock market and cryptocurrency, I need them more than ever. The full service is very professional and the website is easy to use to load up forms and go back and check. There is both live phone service and email.
Date published: 2022-09-13
Rated 5 out of 5 by from Awesome- easy and quick. Very happy. fantastic live expert advice. i am very impressed with the service. Made the whole process much less intimidating.
Date published: 2022-09-13
Rated 5 out of 5 by from Great Product Very user friendly and extremely detailed regarding the tax laws for corporations.
Date published: 2022-09-13
Rated 5 out of 5 by from good Service Easy access to help. your expert was very informative and sent me additional material to review after answering my questions
Date published: 2022-09-13
Rated 5 out of 5 by from Suer Easy Great customer service and suer easy to use. It is also affordable.
Date published: 2022-09-13
Rated 3 out of 5 by from TurboTax Business is SO clunky I had no issues filling the federal but installing the states was a pain.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbo Tax Did It Again! Always daunting before I get started, but Turbo Tax gets me through it with not much pain and suffering. Thank you Turbo Tax!!!
Date published: 2022-09-13
Rated 3 out of 5 by from Unable to file electronically Preparing the return was easy however, even with technical support I was unable to electronically file my return and it had to be file via mail. Very disappointing because I paid for the electronic filing option.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax is Awesome and super easy! I did not even have to engage with anyone. It was all so self explanatory. It was a great website to use!
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 7055