TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy and User Friendly Guidance throughout the entire process makes it easy to file and be assured that you aren't missing anything. Highly recommend using TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from Very Easy Very easy to use and fast. User friendly and it was understandable
Date published: 2021-03-12
Rated 2 out of 5 by from TurboTax 2020 crashed many times. I have been using TurboTax many years now and 2020 was the worst year. The software crashed many times and I could not file my taxes on my computer. I ended up having to use someone else's computer and reenter all my tax information.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is very user friendly and easy to navigate.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax was informative and accurate!!! Great service from beginning to end!!!! Highly recommended!!!
Date published: 2021-03-12
Rated 1 out of 5 by from Turbo Tax was frustrating to use this year. This has not been as easy as it has been in the past and is getting more expensive! I keep having issues logging in and got a rejection which sounds like an error on Turbo Tax’s end.
Date published: 2021-03-12
Rated 5 out of 5 by from SOO easy This was the best experience filing taxes - I was done so quickly and everything was super easy.
Date published: 2021-03-12
Rated 5 out of 5 by from Quick business returns This is probably the best year I have had using Turbo Tax. It appears to me that the company has gotten the right people building the software.
Date published: 2021-03-12
Rated 5 out of 5 by from Excellent free version Easy to use and understand, that why this is my seventh year using Turbo Tax!
Date published: 2021-03-12
Rated 3 out of 5 by from Efile costs good up as it gets closer to dead;line I have used Turbo Tax for over 30 years. I have noticed though, that as you get closer to deadline, the efile cost goes up. I filed my taxes before February and I paid $20 for state return. My fried filed on March 11, and paid $25 for the same state! Turbo Tax has been doing this for years and someone needs to call them out on this! It should be 1 price no matter how close to deadline you file! I think this is a horrible thing they are doing. Don't listen to the commercial, free, free, free, Only if you don't have state taxes! Maybe next year I will try a different company and see how their fees are!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 7051
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and User Friendly Guidance throughout the entire process makes it easy to file and be assured that you aren't missing anything. Highly recommend using TurboTax.
Date published: 2021-03-12
Rated 5 out of 5 by from Very Easy Very easy to use and fast. User friendly and it was understandable
Date published: 2021-03-12
Rated 2 out of 5 by from TurboTax 2020 crashed many times. I have been using TurboTax many years now and 2020 was the worst year. The software crashed many times and I could not file my taxes on my computer. I ended up having to use someone else's computer and reenter all my tax information.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is very user friendly and easy to navigate.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax was informative and accurate!!! Great service from beginning to end!!!! Highly recommended!!!
Date published: 2021-03-12
Rated 1 out of 5 by from Turbo Tax was frustrating to use this year. This has not been as easy as it has been in the past and is getting more expensive! I keep having issues logging in and got a rejection which sounds like an error on Turbo Tax’s end.
Date published: 2021-03-12
Rated 5 out of 5 by from SOO easy This was the best experience filing taxes - I was done so quickly and everything was super easy.
Date published: 2021-03-12
Rated 5 out of 5 by from Quick business returns This is probably the best year I have had using Turbo Tax. It appears to me that the company has gotten the right people building the software.
Date published: 2021-03-12
Rated 5 out of 5 by from Excellent free version Easy to use and understand, that why this is my seventh year using Turbo Tax!
Date published: 2021-03-12
Rated 3 out of 5 by from Efile costs good up as it gets closer to dead;line I have used Turbo Tax for over 30 years. I have noticed though, that as you get closer to deadline, the efile cost goes up. I filed my taxes before February and I paid $20 for state return. My fried filed on March 11, and paid $25 for the same state! Turbo Tax has been doing this for years and someone needs to call them out on this! It should be 1 price no matter how close to deadline you file! I think this is a horrible thing they are doing. Don't listen to the commercial, free, free, free, Only if you don't have state taxes! Maybe next year I will try a different company and see how their fees are!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 7051