TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Slpage from
Just In Time! TurboTax is a lifesaver.
I’ve been using TurboTax for years; Lost my W2’s this year and was unable to file on time; Got them filed at the last minute with ease! Thanks guys!
Date published: 2022-10-18
Rated 5 out of 5 by
Jean Anne from
I didn't want to do my taxes. I do w/ TurboTax
Honestly. I hate doing taxes. I always think it's going to be hard and stressful. I was wrong. Each year I use Turbo Tax, it get's easier and stress FREE... Thanks Turbo Tax
Date published: 2022-10-18
Rated 5 out of 5 by
DaveB99 from
TurboTax
TT makes it easy to submit tax returns. While my return is relatively simple, it is not trivial
Date published: 2022-10-18
Rated 2 out of 5 by
MFM2021 from
not well suited for more involved returns
Had a 1031 transaction (like-kind exchange) in 2021 - assumed that data entry and flow of data was easy to follow for selling old property and acquiring new one, but system didn't recognize data input (perhaps I was unable to follow directions) and there was not much help from customer service- tried to utilize customer service and that wasn't helpful, had to figure out the key parts myself - spent over 2 hrs on the phone with customer service to walk me through process, agreed on follow-up call a week after initial call which was never received. After talking to customer service, actually received an email from customer service apologizing for "poor TurboTax support experience". I used TurboTax for many, many years in the past, usually only W-2s and some minor investment activities and that worked out ok but 2021 return was a real nightmare.
Date published: 2022-10-18
Rated 1 out of 5 by
Reubenr3 from
Turbo tax failed
Turbo Tax could not file our 2020 return because it did not have updated return due dates. we had to call to get access even to print and mail. Now it won't let us e-file our 2021 return because it thinks we didn't file 2020.
Date published: 2022-10-18
Rated 4 out of 5 by
JamesDenn from
Turbo Tax
Much improved with pointed questions and explanations!
Date published: 2022-10-18
Rated 2 out of 5 by
Badger Jack from
Turbotax was CONFUSED!
This year [2021] this version kept taking me back to something that did NOT have anything to do with me, and INSISTED I input some info I did not have, and it did thie SEVERAL TIMES, I filed 'Single', NO Dependants', and it kept taking me to the Child and Dependant settings, SEVERAL TMES!. Another problem it would NOT ALLOW ME TO ENTER ONE TAX FORM I RECEIVED, NO MATTER HOW HARD I TRIED TO ENTER IT- 1099K!!!
Date published: 2022-10-18
Rated 5 out of 5 by
Cahester01 from
Turbotax is user-friendly
I am self employed. Turbotax e-file is a stress free must!
Date published: 2022-10-18
Rated 5 out of 5 by
MSVK from
easy to do
easy. yaay. good. okay. wonderful. thnak god, finally done, not so scary, i dont know, are we close?
Date published: 2022-10-18
Rated 5 out of 5 by
My Hard Work 19 from
Turbo Tax is Awesome!
Your tax return simplified. I was very pleased with my experience.
All TurboTax® Offerings Reviews - Page 7051
Date published: 2022-10-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Slpage from
Just In Time! TurboTax is a lifesaver.
I’ve been using TurboTax for years; Lost my W2’s this year and was unable to file on time; Got them filed at the last minute with ease! Thanks guys!
Date published: 2022-10-18
Rated 5 out of 5 by
Jean Anne from
I didn't want to do my taxes. I do w/ TurboTax
Honestly. I hate doing taxes. I always think it's going to be hard and stressful. I was wrong. Each year I use Turbo Tax, it get's easier and stress FREE... Thanks Turbo Tax
Date published: 2022-10-18
Rated 5 out of 5 by
DaveB99 from
TurboTax
TT makes it easy to submit tax returns. While my return is relatively simple, it is not trivial
Date published: 2022-10-18
Rated 2 out of 5 by
MFM2021 from
not well suited for more involved returns
Had a 1031 transaction (like-kind exchange) in 2021 - assumed that data entry and flow of data was easy to follow for selling old property and acquiring new one, but system didn't recognize data input (perhaps I was unable to follow directions) and there was not much help from customer service- tried to utilize customer service and that wasn't helpful, had to figure out the key parts myself - spent over 2 hrs on the phone with customer service to walk me through process, agreed on follow-up call a week after initial call which was never received. After talking to customer service, actually received an email from customer service apologizing for "poor TurboTax support experience". I used TurboTax for many, many years in the past, usually only W-2s and some minor investment activities and that worked out ok but 2021 return was a real nightmare.
Date published: 2022-10-18
Rated 1 out of 5 by
Reubenr3 from
Turbo tax failed
Turbo Tax could not file our 2020 return because it did not have updated return due dates. we had to call to get access even to print and mail. Now it won't let us e-file our 2021 return because it thinks we didn't file 2020.
Date published: 2022-10-18
Rated 4 out of 5 by
JamesDenn from
Turbo Tax
Much improved with pointed questions and explanations!
Date published: 2022-10-18
Rated 2 out of 5 by
Badger Jack from
Turbotax was CONFUSED!
This year [2021] this version kept taking me back to something that did NOT have anything to do with me, and INSISTED I input some info I did not have, and it did thie SEVERAL TIMES, I filed 'Single', NO Dependants', and it kept taking me to the Child and Dependant settings, SEVERAL TMES!. Another problem it would NOT ALLOW ME TO ENTER ONE TAX FORM I RECEIVED, NO MATTER HOW HARD I TRIED TO ENTER IT- 1099K!!!
Date published: 2022-10-18
Rated 5 out of 5 by
Cahester01 from
Turbotax is user-friendly
I am self employed. Turbotax e-file is a stress free must!
Date published: 2022-10-18
Rated 5 out of 5 by
MSVK from
easy to do
easy. yaay. good. okay. wonderful. thnak god, finally done, not so scary, i dont know, are we close?
Date published: 2022-10-18
Rated 5 out of 5 by
My Hard Work 19 from
Turbo Tax is Awesome!
Your tax return simplified. I was very pleased with my experience.
All TurboTax® Offerings Reviews - Page 7051
Date published: 2022-10-18