TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome and user friendly program I had a wonderful experience doing my own taxes, i recommend using TurboTax for future references.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Great for easy returns I am using this for the 2nd year in a row and I was able to do my taxes and file them with ease
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is a Dream! I never had a thing with any thing math related and to enjoy doing taxes with my husband? Wow what a joy Turbo Tax gave me. But not joking - Turbo Tax is Great!
Date published: 2021-05-18
Rated 5 out of 5 by from Used the product for over 20 years. The program has been easy to use, reliable and accurate. I owned rental property and was paying hundreds of dollars to have our returns prepared. Bought the program and it was so easy to follow and my refund was higher. I am a loyal customer of Intuit and TurboTax!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! Fantastic. Have used for several years. Has saved me lots of money.
Date published: 2021-05-18
Rated 1 out of 5 by from An Old Company Grows Complacent I've used TurboTax for over a decade to file my taxes every year. They're getting sloppy, contradicting themselves, and failing to maintain a good user interface as tax codes evolve in various states. More importantly, they failed to uphold an Accuracy Guarantee. Something did not save properly and my state income tax was submitted blank. Nothing on it besides my name and address. Just zeroes. At the end where the system pretends to take 20 seconds to check everything and make sure it's all filled out correctly. No errors. I clicked submit and it cost $55. Nine months later and the state's upset I didn't pay enough taxes. I happily paid them exactly what they were owed, but TurboTax denies all responsibility. Their guarantee only goes so far as to ensuring the numbers you entered, where you entered them, are correct. There is no common-sense algorithm anywhere that says, "Are you sure?" None of the premium services are worth a dime.
Date published: 2021-05-18
Rated 5 out of 5 by from I love Turbo Tax very easy to use Easy to use and TurboTax guides you the entire process
Date published: 2021-05-18
Rated 5 out of 5 by from DYNOMITE SOFTWARE This is such a wonderful software to work with. You really don't need TaxCut and the other dodads.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax is too expensive Turbo tax is wayy too expensive. The US government should really be offering us a free way to file our taxes.
Date published: 2021-05-18
Rated 5 out of 5 by from So user Friendly and reminds me of tax breaks This software is so user friendly, easy to pick up where you left off!! effortless, brings up tax breaks I didn't realize .
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 706
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome and user friendly program I had a wonderful experience doing my own taxes, i recommend using TurboTax for future references.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Great for easy returns I am using this for the 2nd year in a row and I was able to do my taxes and file them with ease
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is a Dream! I never had a thing with any thing math related and to enjoy doing taxes with my husband? Wow what a joy Turbo Tax gave me. But not joking - Turbo Tax is Great!
Date published: 2021-05-18
Rated 5 out of 5 by from Used the product for over 20 years. The program has been easy to use, reliable and accurate. I owned rental property and was paying hundreds of dollars to have our returns prepared. Bought the program and it was so easy to follow and my refund was higher. I am a loyal customer of Intuit and TurboTax!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! Fantastic. Have used for several years. Has saved me lots of money.
Date published: 2021-05-18
Rated 1 out of 5 by from An Old Company Grows Complacent I've used TurboTax for over a decade to file my taxes every year. They're getting sloppy, contradicting themselves, and failing to maintain a good user interface as tax codes evolve in various states. More importantly, they failed to uphold an Accuracy Guarantee. Something did not save properly and my state income tax was submitted blank. Nothing on it besides my name and address. Just zeroes. At the end where the system pretends to take 20 seconds to check everything and make sure it's all filled out correctly. No errors. I clicked submit and it cost $55. Nine months later and the state's upset I didn't pay enough taxes. I happily paid them exactly what they were owed, but TurboTax denies all responsibility. Their guarantee only goes so far as to ensuring the numbers you entered, where you entered them, are correct. There is no common-sense algorithm anywhere that says, "Are you sure?" None of the premium services are worth a dime.
Date published: 2021-05-18
Rated 5 out of 5 by from I love Turbo Tax very easy to use Easy to use and TurboTax guides you the entire process
Date published: 2021-05-18
Rated 5 out of 5 by from DYNOMITE SOFTWARE This is such a wonderful software to work with. You really don't need TaxCut and the other dodads.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax is too expensive Turbo tax is wayy too expensive. The US government should really be offering us a free way to file our taxes.
Date published: 2021-05-18
Rated 5 out of 5 by from So user Friendly and reminds me of tax breaks This software is so user friendly, easy to pick up where you left off!! effortless, brings up tax breaks I didn't realize .
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 706