TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
ScottG1604 from
Good - but could be improved
Each year I'm confused on the entry wizard for Schedule E related to rental income and expenses. I rent a second home part of the year. In the wizard for the entering rental expenses I always struggle to remember whether I should enter the total year expenses, enter the expenses for only the duration of the time I'm renting, or prorate based on the ratio of days rented over course of year. Each year I basically 'reverse engineer' that TurbaTax is doing the prorating and I need to figure out which method used. All this could be spelled out more clearly, with a clear switch that allows me to disable the TurboTax prorating and apply my own, if desired. Without more transparency its hard to trust that TurboTax is making the correct calculations. Very frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by
Grandmalin12 from
Turbo Tax is great!
This is the second year I have used Turbo Tax. It explains everything clearly and was very easy to follow. I will use Turbo Tax again!
Date published: 2022-04-16
Rated 5 out of 5 by
Dee6537 from
great reviews
Nothing bad about about Turbo Tax Online Free Edition once I figured out which software was for the free filing. I had to fill out the software twice to get the free filing.
Date published: 2022-04-16
Rated 5 out of 5 by
Honest American from
time saver!
Easy to use when filing on your own. Explanations to most of the items makes me feel that I am not missing any deductions. The final reviews check all the numbers so I don't have to worry about being audited (Not that the IRS should be putting manpower to audit litt'l ol' me instead of the big fish)
Date published: 2022-04-16
Rated 5 out of 5 by
RafV from
Couldn't have done it without YOU!
Another year of great assistance from TurboTax. Made my filing precise and easy to follow. Always learn something new as well. The process made me feel at ease and gave me peace of mind.
Date published: 2022-04-16
Rated 3 out of 5 by
StevieB61 from
average
tough to get full information when there’s a question. Too much is automated
Date published: 2022-04-16
Rated 5 out of 5 by
Kandy0307 from
Turbo Tax Was Great
It was very friendly user and had plenty of help. Will use again.
Date published: 2022-04-16
Rated 4 out of 5 by
Just a tax payer from
I've used Turbox Tax for several years and am quit
Turbo Tax has worked great for me for years. Even easier once you have used it because it transfers information from the previous year's return. Even reminded me of a charitable contribution I used last year but forgot to include in this year's form.
Date published: 2022-04-16
Rated 5 out of 5 by
drewcrow from
my taxes
It was a great help to me and my mom. we think it is awesome .
Date published: 2022-04-16
Rated 5 out of 5 by
Rae0536 from
Turbo Tax is the Best!
I’ve used Turbo Tax since I started filing my own taxes. Always an smooth and easy process each year. There have been previous years where I needed some assistance in filing an appeal and was able to use turbotax representatives to help me find the right forms. Also, walked me through the steps in order to complete the appeal. Was very easy to communicate and they truly care about your situation. Thanks!
All TurboTax® Offerings Reviews - Page 7049
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
ScottG1604 from
Good - but could be improved
Each year I'm confused on the entry wizard for Schedule E related to rental income and expenses. I rent a second home part of the year. In the wizard for the entering rental expenses I always struggle to remember whether I should enter the total year expenses, enter the expenses for only the duration of the time I'm renting, or prorate based on the ratio of days rented over course of year. Each year I basically 'reverse engineer' that TurbaTax is doing the prorating and I need to figure out which method used. All this could be spelled out more clearly, with a clear switch that allows me to disable the TurboTax prorating and apply my own, if desired. Without more transparency its hard to trust that TurboTax is making the correct calculations. Very frustrating.
Date published: 2022-04-16
Rated 5 out of 5 by
Grandmalin12 from
Turbo Tax is great!
This is the second year I have used Turbo Tax. It explains everything clearly and was very easy to follow. I will use Turbo Tax again!
Date published: 2022-04-16
Rated 5 out of 5 by
Dee6537 from
great reviews
Nothing bad about about Turbo Tax Online Free Edition once I figured out which software was for the free filing. I had to fill out the software twice to get the free filing.
Date published: 2022-04-16
Rated 5 out of 5 by
Honest American from
time saver!
Easy to use when filing on your own. Explanations to most of the items makes me feel that I am not missing any deductions. The final reviews check all the numbers so I don't have to worry about being audited (Not that the IRS should be putting manpower to audit litt'l ol' me instead of the big fish)
Date published: 2022-04-16
Rated 5 out of 5 by
RafV from
Couldn't have done it without YOU!
Another year of great assistance from TurboTax. Made my filing precise and easy to follow. Always learn something new as well. The process made me feel at ease and gave me peace of mind.
Date published: 2022-04-16
Rated 3 out of 5 by
StevieB61 from
average
tough to get full information when there’s a question. Too much is automated
Date published: 2022-04-16
Rated 5 out of 5 by
Kandy0307 from
Turbo Tax Was Great
It was very friendly user and had plenty of help. Will use again.
Date published: 2022-04-16
Rated 4 out of 5 by
Just a tax payer from
I've used Turbox Tax for several years and am quit
Turbo Tax has worked great for me for years. Even easier once you have used it because it transfers information from the previous year's return. Even reminded me of a charitable contribution I used last year but forgot to include in this year's form.
Date published: 2022-04-16
Rated 5 out of 5 by
drewcrow from
my taxes
It was a great help to me and my mom. we think it is awesome .
Date published: 2022-04-16
Rated 5 out of 5 by
Rae0536 from
Turbo Tax is the Best!
I’ve used Turbo Tax since I started filing my own taxes. Always an smooth and easy process each year. There have been previous years where I needed some assistance in filing an appeal and was able to use turbotax representatives to help me find the right forms. Also, walked me through the steps in order to complete the appeal. Was very easy to communicate and they truly care about your situation. Thanks!
All TurboTax® Offerings Reviews - Page 7049
Date published: 2022-04-16