TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from LOVE TURBO TAX EASY TO USE. CONFIDENT I WOULD REFER TURBO TAX TO MY FAMILY AND FRIENDS
Date published: 2021-02-28
Rated 5 out of 5 by from fast and easy It was very easy to use especially for my first time filing my own taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome Easy to use and guided help all throughout the process
Date published: 2021-02-28
Rated 5 out of 5 by from eASY AS 1 2 3 ANYONE CAN DO THIS!!!!!!!!!!!!!!!!!!!!!! IT IS SO EASY, JUST ANSWER THE QUESTIONS
Date published: 2021-02-28
Rated 4 out of 5 by from Overall Great I use TurboTax every year. It's easy and works great most years. This year there was a glitch in the NYS taxes. Upon review and error correction it asked to run an education credit check. After that it made my state due amount 0. The numbers on the review sheet showed 0 but did not add up that way. Same thing happened when doing my daughter's taxes. The only fix was to delete the state return and start over. Opened case #471159177 . The agent was great but could not fix it. When I redid the state everything went fine.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use! I have been using TurboTax for several years now and it’s been so easy to use!
Date published: 2021-02-28
Rated 2 out of 5 by from Not much better than HRB I've been using TT for years. Tried to use HRB, but it wasn't processing my brokerage info very well. So, I switched back to TT. It did a better job of processing my brokerage 1099s. But, then it got hung up on a couple of things and I couldn't override it and couldn't correct it without deleting an entire entry and reentering it correctly. I tried to contact the phone line support, but never got a call back. But, after a few hours I eventually figured out how to fix the problem and am now able to file. So, TT is not spectacular. But, not hopeless.
Date published: 2021-02-28
Rated 5 out of 5 by from 4th year turbo tax works very well and saves money over H&R block
Date published: 2021-02-28
Rated 4 out of 5 by from The upgrades made filing my taxes easier It was so easy to file this year due to the updates. Thanks TurboTax
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and great customer service! Using TurboTax was very easy to use. The software walked me through each step and had features to explain me what each step was about. It also help me find tax deductions. I was stuck in one part but customer service was able to walk me through this part with a lot of patience.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7049
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from LOVE TURBO TAX EASY TO USE. CONFIDENT I WOULD REFER TURBO TAX TO MY FAMILY AND FRIENDS
Date published: 2021-02-28
Rated 5 out of 5 by from fast and easy It was very easy to use especially for my first time filing my own taxes
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome Easy to use and guided help all throughout the process
Date published: 2021-02-28
Rated 5 out of 5 by from eASY AS 1 2 3 ANYONE CAN DO THIS!!!!!!!!!!!!!!!!!!!!!! IT IS SO EASY, JUST ANSWER THE QUESTIONS
Date published: 2021-02-28
Rated 4 out of 5 by from Overall Great I use TurboTax every year. It's easy and works great most years. This year there was a glitch in the NYS taxes. Upon review and error correction it asked to run an education credit check. After that it made my state due amount 0. The numbers on the review sheet showed 0 but did not add up that way. Same thing happened when doing my daughter's taxes. The only fix was to delete the state return and start over. Opened case #471159177 . The agent was great but could not fix it. When I redid the state everything went fine.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use! I have been using TurboTax for several years now and it’s been so easy to use!
Date published: 2021-02-28
Rated 2 out of 5 by from Not much better than HRB I've been using TT for years. Tried to use HRB, but it wasn't processing my brokerage info very well. So, I switched back to TT. It did a better job of processing my brokerage 1099s. But, then it got hung up on a couple of things and I couldn't override it and couldn't correct it without deleting an entire entry and reentering it correctly. I tried to contact the phone line support, but never got a call back. But, after a few hours I eventually figured out how to fix the problem and am now able to file. So, TT is not spectacular. But, not hopeless.
Date published: 2021-02-28
Rated 5 out of 5 by from 4th year turbo tax works very well and saves money over H&R block
Date published: 2021-02-28
Rated 4 out of 5 by from The upgrades made filing my taxes easier It was so easy to file this year due to the updates. Thanks TurboTax
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and great customer service! Using TurboTax was very easy to use. The software walked me through each step and had features to explain me what each step was about. It also help me find tax deductions. I was stuck in one part but customer service was able to walk me through this part with a lot of patience.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 7049