TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from AWESOME IT WAS GREAT THANK YOU TURBO TAX FOR EVERYTHING...YOU ARE THE BEST
Date published: 2021-03-10
Rated 1 out of 5 by from Useless when it comes to State filing Turbo Tax claims to be military friendly. IT IS NOT! Not with the nuances of individual states in regards to active military. EVERY year that I filed since 2017 I have brought up the issue of the system not being user friendly to the NY State military tax filing rules and worse, specialists not being familiar how to 'zero' out (meaning apply the exemption rule in the math of the filing using the Turbo Tax software).
Date published: 2021-03-10
Rated 4 out of 5 by from First Time Filer Overall it was a good experience, however, it can be confusing for people who are US Citizens but have never lived in the US. It would be great if there is more information or guidance for people who don´t have a US address or zip code because they have never lived in the US.
Date published: 2021-03-10
Rated 5 out of 5 by from Very well designed and easy step by step app Title says most of it. Step by step review of all tax related events, from income to tax deductions, including all unusual circumstances, which is nice because you might discover a deduction you were not aware off but are entitled too. CPA assistance feature is nice too.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome Very good user experience, easy to file, easy to understand terms and conditions
Date published: 2021-03-10
Rated 5 out of 5 by from Quick and easy Was so easy to work with, even for someone of my age
Date published: 2021-03-10
Rated 3 out of 5 by from 2020 Tax Return For some reason I found the process more difficult this year. It is probably due to internal personal financial activities. I had a business K-1 which I felt I miss interpreted when I entered the information. However, it seemed to turn out correctly. Also a little confusing with the RMD input because I had returned most of it and then there was a small amount I did not return until I figured where it went. It would have been helpful to show where this ended up. Also, a better explanation relative to whether to input the Form 1099-Div "Summary" or details. I ended up doing both on separate Forms. You might say "you may enter the summary or the detail, but not both?"
Date published: 2021-03-10
Rated 5 out of 5 by from Much Easier Than Filing Without It!!! My return is relatively simple, but there are still items for which I'm not a tax expert so I appreciate the information and help features provided at each step of the process as I enter my information.
Date published: 2021-03-10
Rated 5 out of 5 by from Very good experience. First time file online. Have used Turbo Tax prep previously.
Date published: 2021-03-10
Rated 5 out of 5 by from Excellent Tool to File my Taxes Easy to navigate and to find answers to your questions. Great tools to download information from financial entities. Expert review helps to understand and solve issues.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7045
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME IT WAS GREAT THANK YOU TURBO TAX FOR EVERYTHING...YOU ARE THE BEST
Date published: 2021-03-10
Rated 1 out of 5 by from Useless when it comes to State filing Turbo Tax claims to be military friendly. IT IS NOT! Not with the nuances of individual states in regards to active military. EVERY year that I filed since 2017 I have brought up the issue of the system not being user friendly to the NY State military tax filing rules and worse, specialists not being familiar how to 'zero' out (meaning apply the exemption rule in the math of the filing using the Turbo Tax software).
Date published: 2021-03-10
Rated 4 out of 5 by from First Time Filer Overall it was a good experience, however, it can be confusing for people who are US Citizens but have never lived in the US. It would be great if there is more information or guidance for people who don´t have a US address or zip code because they have never lived in the US.
Date published: 2021-03-10
Rated 5 out of 5 by from Very well designed and easy step by step app Title says most of it. Step by step review of all tax related events, from income to tax deductions, including all unusual circumstances, which is nice because you might discover a deduction you were not aware off but are entitled too. CPA assistance feature is nice too.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome Very good user experience, easy to file, easy to understand terms and conditions
Date published: 2021-03-10
Rated 5 out of 5 by from Quick and easy Was so easy to work with, even for someone of my age
Date published: 2021-03-10
Rated 3 out of 5 by from 2020 Tax Return For some reason I found the process more difficult this year. It is probably due to internal personal financial activities. I had a business K-1 which I felt I miss interpreted when I entered the information. However, it seemed to turn out correctly. Also a little confusing with the RMD input because I had returned most of it and then there was a small amount I did not return until I figured where it went. It would have been helpful to show where this ended up. Also, a better explanation relative to whether to input the Form 1099-Div "Summary" or details. I ended up doing both on separate Forms. You might say "you may enter the summary or the detail, but not both?"
Date published: 2021-03-10
Rated 5 out of 5 by from Much Easier Than Filing Without It!!! My return is relatively simple, but there are still items for which I'm not a tax expert so I appreciate the information and help features provided at each step of the process as I enter my information.
Date published: 2021-03-10
Rated 5 out of 5 by from Very good experience. First time file online. Have used Turbo Tax prep previously.
Date published: 2021-03-10
Rated 5 out of 5 by from Excellent Tool to File my Taxes Easy to navigate and to find answers to your questions. Great tools to download information from financial entities. Expert review helps to understand and solve issues.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7045