TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
cbrhon from
Quckbook import is terrible
The import from quickbooks into turbotax business should make doing taxes a breeze. But instead I had to spend 3 days trying to figure out why the balance sheet didn't balance and the payroll numbers where also didn't match and no explanation why.
Date published: 2023-03-09
Rated 5 out of 5 by
Paco 12 from
Awesome
Very fast and helpful. They help you in every step. I recommend Turbo Tax to everybody!!!
Date published: 2023-03-09
Rated 5 out of 5 by
Rachidi from
Learning experience work in progress
Smart Ideas to make the earth a better place are definitely to be improved upon as end users may suggest.
Date published: 2023-03-09
Rated 1 out of 5 by
Robert11111111 from
Disappointed in 2022 Return
Each year except 2021 I have always had a simple return and have been able to file for FREE but this year I was charged $118 for a Simple Return. Will explore other FREE options for next tax season
Date published: 2023-03-09
Rated 3 out of 5 by
Lady DiQ from
Tried Turbo Tax Again
I was disappointed in the inability to see the tax return as I proceeded through the process. It has very direct and helpful instructions. Sometimes though when you need a specific answer, it is not available to get, probably unless you pay extra.
Date published: 2023-03-09
Rated 5 out of 5 by
goody14 from
Easy as always
Easy to navigate, saves my information, will use again in the future
Date published: 2023-03-09
Rated 4 out of 5 by
Tim282 from
Great product but.....
I have used Turbotax for years and would go no other way. However, seems like every year there is more "upselling". trying to get us to upgrade at a price. Ask us once or twice is ok but this year was too much.
Date published: 2023-03-09
Rated 3 out of 5 by
2BlindPups from
Import functionality is lacking
I wanted to import my tax forms from Pershing/NetXInvestor, but was not able to, though forms from other institutions were imported successfully. This meant that I entered in summary info instead of trying to sort through a gazillion smaller items which required me to file a PAPER form 8453 and send with my statements. Might be time to try an alternate program.
Date published: 2023-03-09
Rated 5 out of 5 by
null from
Fast and Easy
Great communication and friendly workers.! User friendly system and fast responses.
Date published: 2023-03-09
Rated 1 out of 5 by
aveco123 from
TURBO TAX IS TRASH
They always alwayssssss micro pinch and pull every cent they can get from you, it use not be this way. I paid $159 to file my federal and state taxes. $39 to use my refund. This is getting ridiculous.
All TurboTax® Offerings Reviews - Page 7045
Date published: 2023-03-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
cbrhon from
Quckbook import is terrible
The import from quickbooks into turbotax business should make doing taxes a breeze. But instead I had to spend 3 days trying to figure out why the balance sheet didn't balance and the payroll numbers where also didn't match and no explanation why.
Date published: 2023-03-09
Rated 5 out of 5 by
Paco 12 from
Awesome
Very fast and helpful. They help you in every step. I recommend Turbo Tax to everybody!!!
Date published: 2023-03-09
Rated 5 out of 5 by
Rachidi from
Learning experience work in progress
Smart Ideas to make the earth a better place are definitely to be improved upon as end users may suggest.
Date published: 2023-03-09
Rated 1 out of 5 by
Robert11111111 from
Disappointed in 2022 Return
Each year except 2021 I have always had a simple return and have been able to file for FREE but this year I was charged $118 for a Simple Return. Will explore other FREE options for next tax season
Date published: 2023-03-09
Rated 3 out of 5 by
Lady DiQ from
Tried Turbo Tax Again
I was disappointed in the inability to see the tax return as I proceeded through the process. It has very direct and helpful instructions. Sometimes though when you need a specific answer, it is not available to get, probably unless you pay extra.
Date published: 2023-03-09
Rated 5 out of 5 by
goody14 from
Easy as always
Easy to navigate, saves my information, will use again in the future
Date published: 2023-03-09
Rated 4 out of 5 by
Tim282 from
Great product but.....
I have used Turbotax for years and would go no other way. However, seems like every year there is more "upselling". trying to get us to upgrade at a price. Ask us once or twice is ok but this year was too much.
Date published: 2023-03-09
Rated 3 out of 5 by
2BlindPups from
Import functionality is lacking
I wanted to import my tax forms from Pershing/NetXInvestor, but was not able to, though forms from other institutions were imported successfully. This meant that I entered in summary info instead of trying to sort through a gazillion smaller items which required me to file a PAPER form 8453 and send with my statements. Might be time to try an alternate program.
Date published: 2023-03-09
Rated 5 out of 5 by
null from
Fast and Easy
Great communication and friendly workers.! User friendly system and fast responses.
Date published: 2023-03-09
Rated 1 out of 5 by
aveco123 from
TURBO TAX IS TRASH
They always alwayssssss micro pinch and pull every cent they can get from you, it use not be this way. I paid $159 to file my federal and state taxes. $39 to use my refund. This is getting ridiculous.
All TurboTax® Offerings Reviews - Page 7045
Date published: 2023-03-09