TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Made it Easy I was able to complete this lengthy return on my own, but when needing help the assitance I recieved was very helpful to assure filled out everything correctly for W2s and Self Employed Income.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is simple and easy I've been using TurboTax since I start filing taxes and it only gets better each year. It's simpler now where you can upload your W-2 and it populates all the cells!
Date published: 2022-04-19
Rated 3 out of 5 by from 2021 Return Software Seemed Different This Year Ran into some issues with our Return this year. I didn't feel the layout of the program was as smooth or as intuitive as passed years. At one point we got caught in a loop that caused us to lose an hour as we were trying to figure out where to get the information they were asking for (1099-R), yet in the end we found that for some reason the software thought we needed to put in 1099-R info, when that was in our return last year and did not need to carry over into this year.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Works Very Well! Turbo Tax did a great job of walking me through the tax filing process!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is an exercise in Excellence! I continue to be a repeat customer due to the ease of the process and the price is also great! Never a difficult process. The worst part is getting all of my information together.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax helps but some area of confusion. Turbo tax is very helpful but has some area of confusion. Not sure how critical is the confusion until it happens (Audits or something).
Date published: 2022-04-19
Rated 2 out of 5 by from More Expense and Confusion Each year this service gets more and more expensive, but I don't feel like the program is improving or providing more of a service to reflect the increase each year. Too many advertising to upgrade too Max Pro, this was too time consuming, and extremely confusing
Date published: 2022-04-19
Rated 5 out of 5 by from turbotax is great i really enjoyed doing my taxes on turbotax live, it was very helpful
Date published: 2022-04-19
Rated 4 out of 5 by from We have been using Turbo Tax for over 20 years! Need to make it easier to move tax information from an obsolete computer to a newer model. I started with 2 Dells then went to 2 mini-macs and a Mac book pro. Need more than one security question when we forget the password to access information. I am 67 so memory and computer skills not getting better. ha!~
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use I have been filing my taxes with TurboTax since the beginning of time, and I love it!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7044
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Made it Easy I was able to complete this lengthy return on my own, but when needing help the assitance I recieved was very helpful to assure filled out everything correctly for W2s and Self Employed Income.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is simple and easy I've been using TurboTax since I start filing taxes and it only gets better each year. It's simpler now where you can upload your W-2 and it populates all the cells!
Date published: 2022-04-19
Rated 3 out of 5 by from 2021 Return Software Seemed Different This Year Ran into some issues with our Return this year. I didn't feel the layout of the program was as smooth or as intuitive as passed years. At one point we got caught in a loop that caused us to lose an hour as we were trying to figure out where to get the information they were asking for (1099-R), yet in the end we found that for some reason the software thought we needed to put in 1099-R info, when that was in our return last year and did not need to carry over into this year.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax Works Very Well! Turbo Tax did a great job of walking me through the tax filing process!
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is an exercise in Excellence! I continue to be a repeat customer due to the ease of the process and the price is also great! Never a difficult process. The worst part is getting all of my information together.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax helps but some area of confusion. Turbo tax is very helpful but has some area of confusion. Not sure how critical is the confusion until it happens (Audits or something).
Date published: 2022-04-19
Rated 2 out of 5 by from More Expense and Confusion Each year this service gets more and more expensive, but I don't feel like the program is improving or providing more of a service to reflect the increase each year. Too many advertising to upgrade too Max Pro, this was too time consuming, and extremely confusing
Date published: 2022-04-19
Rated 5 out of 5 by from turbotax is great i really enjoyed doing my taxes on turbotax live, it was very helpful
Date published: 2022-04-19
Rated 4 out of 5 by from We have been using Turbo Tax for over 20 years! Need to make it easier to move tax information from an obsolete computer to a newer model. I started with 2 Dells then went to 2 mini-macs and a Mac book pro. Need more than one security question when we forget the password to access information. I am 67 so memory and computer skills not getting better. ha!~
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use I have been filing my taxes with TurboTax since the beginning of time, and I love it!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 7044