TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Different This Is my first time doing my own taxes and Turbo Tax live system really helped me along the way..
Date published: 2023-03-09
Rated 3 out of 5 by from 7/10 Very disappointed that I had a code for a discounted price and there was no place to enter it. I had to pay full price after a promised discount. I feel like I was "duped" into using this program again.
Date published: 2023-03-09
Rated 4 out of 5 by from Great Package - Still Room for little improvements I have been using TurboTax off and on for several years, I have never been audited or had any issues with the system. I do have 2 recommendations for the next product. The IRS ID protection code is hidden away in the Other Tax section. I would think that as you are filing that would be a great question to verify before submitting, I missed it. Also on the electronic forms for 1099-DIV a better scraping so I don't have to reenter spaces and 0's for each form. Other than that Great Product.
Date published: 2023-03-09
Rated 5 out of 5 by from Easy to use! Easy to use, but way too expensive for standard non itemized returns.
Date published: 2023-03-09
Rated 5 out of 5 by from GREAT WILL DO AGAIN NEXT YEAR HOPE EVERYTHING BACK EASY and let look back to recheck carried over info big help
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax is Awesome The, CPA was patient and very helpful. I was overwhelmed and his calmness helped me.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax is very helpful. Spoke to live assistant, she was very helpful with my questions.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax is efficient and effective Worked Well. Everything was updated for state specific credits.
Date published: 2023-03-09
Rated 5 out of 5 by from Awesome service Esasy steps to follow and the best customer service.
Date published: 2023-03-09
Rated 5 out of 5 by from Fast and Straightforward Turbo Tax live was extremely helpful and guided me along the way.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7044
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Different This Is my first time doing my own taxes and Turbo Tax live system really helped me along the way..
Date published: 2023-03-09
Rated 3 out of 5 by from 7/10 Very disappointed that I had a code for a discounted price and there was no place to enter it. I had to pay full price after a promised discount. I feel like I was "duped" into using this program again.
Date published: 2023-03-09
Rated 4 out of 5 by from Great Package - Still Room for little improvements I have been using TurboTax off and on for several years, I have never been audited or had any issues with the system. I do have 2 recommendations for the next product. The IRS ID protection code is hidden away in the Other Tax section. I would think that as you are filing that would be a great question to verify before submitting, I missed it. Also on the electronic forms for 1099-DIV a better scraping so I don't have to reenter spaces and 0's for each form. Other than that Great Product.
Date published: 2023-03-09
Rated 5 out of 5 by from Easy to use! Easy to use, but way too expensive for standard non itemized returns.
Date published: 2023-03-09
Rated 5 out of 5 by from GREAT WILL DO AGAIN NEXT YEAR HOPE EVERYTHING BACK EASY and let look back to recheck carried over info big help
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax is Awesome The, CPA was patient and very helpful. I was overwhelmed and his calmness helped me.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax is very helpful. Spoke to live assistant, she was very helpful with my questions.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax is efficient and effective Worked Well. Everything was updated for state specific credits.
Date published: 2023-03-09
Rated 5 out of 5 by from Awesome service Esasy steps to follow and the best customer service.
Date published: 2023-03-09
Rated 5 out of 5 by from Fast and Straightforward Turbo Tax live was extremely helpful and guided me along the way.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 7044