TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Doesn't show you your maximum return Not great - I found that you don't show the best return. When I check use my personal deductions, I actually saved more money compared to your recommendations of using the standard and it was at least $500 more. Also, if you delete something because it was entered by mistake, your system kept it and then wouldn't correct in the file check.
Date published: 2022-04-18
Rated 5 out of 5 by from Crypto support could be improved TurboTax went pretty well until I tried to enter my Crypto trades. What was a 'no change' to my taxes event turned ugly when I went to add or import my crypto trades from Coinbase. Little did I know that all I had to do was import the TXF from Coinbase. The forum was full of useless, incorrect information that just wasted hours of my life. Please make an effort to add questions and info to the software for crypto and edit the forums. Too much useless and incorrect info there .
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax put me at ease Turbo Tax was great, I figured my taxes would be pretty basic and direct, Turbo tax made it quick, and easy. They got me filed and set up with a refund in about the time it took to order a pizza and have it delivered
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is user friendly! TurboTax is user friendly and cost effective! Also reminds you of what you have missed during filing
Date published: 2022-04-18
Rated 5 out of 5 by from TURBOTAX IS AWESOME! The TurboTax program is SO fast and easy to use, I can hardly believe it. Always using Turbo Tax from now on!
Date published: 2022-04-18
Rated 5 out of 5 by from Comprehensive and easy I have been using Turbo Tax for 10+ years. I have always had great success with Turbo Tax. They include very helpful "learn more" pop ups throughout the process.
Date published: 2022-04-18
Rated 4 out of 5 by from Thank you Turbo Tax! Very through and well formatted. Helpful guidance and resources.
Date published: 2022-04-18
Rated 4 out of 5 by from fair okireojreiv oerpfeor pokerkfpeorfe ojerjfejrfeorm eorofoe
Date published: 2022-04-18
Rated 2 out of 5 by from this helped me a lot but I was VERY overwhelmed I felt very overwhelmed, sick and stressed throughout this process. I am glad things were easily imported which is why I used this. I feel over charged, I cried when I paid the fees, now I dont know how I will get thru this week. I am glad its over with. I dont know if I did it right..
Date published: 2022-04-18
Rated 5 out of 5 by from Better than a Stick in the Eye It's tax time; either way, I'm getting screwed so I'm not sure what you want me to say. Sure, it's nice Intuit gets to screw me a little too
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Doesn't show you your maximum return Not great - I found that you don't show the best return. When I check use my personal deductions, I actually saved more money compared to your recommendations of using the standard and it was at least $500 more. Also, if you delete something because it was entered by mistake, your system kept it and then wouldn't correct in the file check.
Date published: 2022-04-18
Rated 5 out of 5 by from Crypto support could be improved TurboTax went pretty well until I tried to enter my Crypto trades. What was a 'no change' to my taxes event turned ugly when I went to add or import my crypto trades from Coinbase. Little did I know that all I had to do was import the TXF from Coinbase. The forum was full of useless, incorrect information that just wasted hours of my life. Please make an effort to add questions and info to the software for crypto and edit the forums. Too much useless and incorrect info there .
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax put me at ease Turbo Tax was great, I figured my taxes would be pretty basic and direct, Turbo tax made it quick, and easy. They got me filed and set up with a refund in about the time it took to order a pizza and have it delivered
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is user friendly! TurboTax is user friendly and cost effective! Also reminds you of what you have missed during filing
Date published: 2022-04-18
Rated 5 out of 5 by from TURBOTAX IS AWESOME! The TurboTax program is SO fast and easy to use, I can hardly believe it. Always using Turbo Tax from now on!
Date published: 2022-04-18
Rated 5 out of 5 by from Comprehensive and easy I have been using Turbo Tax for 10+ years. I have always had great success with Turbo Tax. They include very helpful "learn more" pop ups throughout the process.
Date published: 2022-04-18
Rated 4 out of 5 by from Thank you Turbo Tax! Very through and well formatted. Helpful guidance and resources.
Date published: 2022-04-18
Rated 4 out of 5 by from fair okireojreiv oerpfeor pokerkfpeorfe ojerjfejrfeorm eorofoe
Date published: 2022-04-18
Rated 2 out of 5 by from this helped me a lot but I was VERY overwhelmed I felt very overwhelmed, sick and stressed throughout this process. I am glad things were easily imported which is why I used this. I feel over charged, I cried when I paid the fees, now I dont know how I will get thru this week. I am glad its over with. I dont know if I did it right..
Date published: 2022-04-18
Rated 5 out of 5 by from Better than a Stick in the Eye It's tax time; either way, I'm getting screwed so I'm not sure what you want me to say. Sure, it's nice Intuit gets to screw me a little too
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7043