TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Does the job! Overall experience good...have used Turbotax for 20 years. One issue re: reporting zero tax due in Mass on State pensions had poor directions. Instructions not clear. Forced me to hire Tax Expert from TT..first expert not convincing that she knew correct info....but quickly referred me to a Mass Tax Expert, when I requested. 2nd Expert clearly knew the answer!!
Date published: 2022-02-25
Rated 5 out of 5 by from Fantastic! I had to take several days to complete my taxes. and I got in and out easily and completed the forms with ease.
Date published: 2022-02-25
Rated 5 out of 5 by from Crypto Savior Without Turbo Taxes Software and ability to connect to coin tracker, doing my taxes would have been impossible. Turbo Taxes integrated filing software made me feel confident and taught me as I went along.
Date published: 2022-02-25
Rated 3 out of 5 by from Issue with the IRS definition of a dependent I have been a Turbo Tax user for more than 10 years because. I've never had any issues with it which is why I have continued to use it. However this year my return was initially rejected due to a dependent I claimed. To keep this short, I had to search on the IRS site to get their rules for who I could or could not claim as a dependent. In my case, her age was why I could not claim her even though she met all of the other conditions. Turbo Tax should have caught this up front as date of birth is one of the data items I had to provide.
Date published: 2022-02-25
Rated 5 out of 5 by from Super easy to use! It is so easy to use and they offer explanations for everything - been using it for years!!
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax is still good Overall, I like to use Turbo Tax. This time I had difficulty with two items. I requested a call back a total of three times because I received no return call the first two times. The woman who helped me today was awesome.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is awesome Good customer service Self explanatory very easy to follow.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is a lifesaver! It is easy and takes the stress out of everything!
Date published: 2022-02-25
Rated 4 out of 5 by from TurboTax is okay Overall I did not engage with a agent I did it all by myself it was super easy the only thing I dislike and that's why I rated this is the price I've been using TurboTax for a couple years now and it's just so expensive but it always says when you see the commercials that it's free
Date published: 2022-02-25
Rated 5 out of 5 by from Makes a miserable job better. Two mornings and part of a third to complete and file Federal and State taxes, downloading from brokers. Not bad.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7040
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Does the job! Overall experience good...have used Turbotax for 20 years. One issue re: reporting zero tax due in Mass on State pensions had poor directions. Instructions not clear. Forced me to hire Tax Expert from TT..first expert not convincing that she knew correct info....but quickly referred me to a Mass Tax Expert, when I requested. 2nd Expert clearly knew the answer!!
Date published: 2022-02-25
Rated 5 out of 5 by from Fantastic! I had to take several days to complete my taxes. and I got in and out easily and completed the forms with ease.
Date published: 2022-02-25
Rated 5 out of 5 by from Crypto Savior Without Turbo Taxes Software and ability to connect to coin tracker, doing my taxes would have been impossible. Turbo Taxes integrated filing software made me feel confident and taught me as I went along.
Date published: 2022-02-25
Rated 3 out of 5 by from Issue with the IRS definition of a dependent I have been a Turbo Tax user for more than 10 years because. I've never had any issues with it which is why I have continued to use it. However this year my return was initially rejected due to a dependent I claimed. To keep this short, I had to search on the IRS site to get their rules for who I could or could not claim as a dependent. In my case, her age was why I could not claim her even though she met all of the other conditions. Turbo Tax should have caught this up front as date of birth is one of the data items I had to provide.
Date published: 2022-02-25
Rated 5 out of 5 by from Super easy to use! It is so easy to use and they offer explanations for everything - been using it for years!!
Date published: 2022-02-25
Rated 4 out of 5 by from Turbo Tax is still good Overall, I like to use Turbo Tax. This time I had difficulty with two items. I requested a call back a total of three times because I received no return call the first two times. The woman who helped me today was awesome.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is awesome Good customer service Self explanatory very easy to follow.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is a lifesaver! It is easy and takes the stress out of everything!
Date published: 2022-02-25
Rated 4 out of 5 by from TurboTax is okay Overall I did not engage with a agent I did it all by myself it was super easy the only thing I dislike and that's why I rated this is the price I've been using TurboTax for a couple years now and it's just so expensive but it always says when you see the commercials that it's free
Date published: 2022-02-25
Rated 5 out of 5 by from Makes a miserable job better. Two mornings and part of a third to complete and file Federal and State taxes, downloading from brokers. Not bad.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7040