TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
HFEuclid from
Easy, Intuitive, and User Friendly Tool
I've used TurboTax for years and wouldn't have it any other way; the tool is easy and intuitive to work through, the information provided throughout is helpful, and the customer service folks have always been knowledgeable and kind. Highly recommend!
Date published: 2022-04-19
Rated 1 out of 5 by
privatecpa2023returns from
so annoying every year
so freaking annoying to use - every - year. but sufficient for our last minute need to get it filed
Date published: 2022-04-19
Rated 1 out of 5 by
RonfromOK from
Keeps requesting activation
I have had to activate 9 times total doing 3 returns. I also had to pay state e-file charges even though I e-filed state on one return. For some reason the first e-file on April 13, 2022 failed to complete and I had to re-e-file on April 18. I was charged $25 on April 18
Date published: 2022-04-19
Rated 2 out of 5 by
Tdoo from
This was very painful and time consuming.
$39 to use my tax return to pay for service? Service that could be free however my 1099-B is not included with the free edition. That's ridiculous and would have liked to known before I had gone through all the steps. I got prompts saying that my return could not be processed without a 1095-B then logged out and back in again only to have it not matter. Very frustrating.
Date published: 2022-04-19
Rated 4 out of 5 by
Regins from
Awesome but
It was great and better than H&R except that i was forced to pay for the delux version because my "situation" wasn't cover my the free turbo tax. and i didnt qualify to pay wit my return. had to pay with credit card.
Date published: 2022-04-19
Rated 5 out of 5 by
Fjr6877 from
Turbo tax is awesome
Perfect. Excellent. Great. On time. Supercalifragilisticexpialidocious
Date published: 2022-04-19
Rated 5 out of 5 by
MikeySchu from
TurboTax Makes it Easy
As much as i hate paying taxes, i do enjoy using Turbo Tax. It is very straight forward and when i have questions, I can often find them quickly.
Date published: 2022-04-19
Rated 5 out of 5 by
Sandi61 from
Great AWESOME software
Been using for 14 years now easy peasy. Seems to work great.
Date published: 2022-04-19
Rated 5 out of 5 by
Tadpole991 from
Turbo Tax Review
It was very easy. I would recommend to anyone filing a simple return
Date published: 2022-04-19
Rated 4 out of 5 by
CristinaMc from
Turbo Tax is Great
Turbo Tax was really great. I did have a little hiccup with transferring over depreciation for my rental. Unfortunately, Turbo Tax did not catch it. I did, however, I called them and they were awesome in helping me fix it! Thank you.
All TurboTax® Offerings Reviews - Page 7037
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HFEuclid from
Easy, Intuitive, and User Friendly Tool
I've used TurboTax for years and wouldn't have it any other way; the tool is easy and intuitive to work through, the information provided throughout is helpful, and the customer service folks have always been knowledgeable and kind. Highly recommend!
Date published: 2022-04-19
Rated 1 out of 5 by
privatecpa2023returns from
so annoying every year
so freaking annoying to use - every - year. but sufficient for our last minute need to get it filed
Date published: 2022-04-19
Rated 1 out of 5 by
RonfromOK from
Keeps requesting activation
I have had to activate 9 times total doing 3 returns. I also had to pay state e-file charges even though I e-filed state on one return. For some reason the first e-file on April 13, 2022 failed to complete and I had to re-e-file on April 18. I was charged $25 on April 18
Date published: 2022-04-19
Rated 2 out of 5 by
Tdoo from
This was very painful and time consuming.
$39 to use my tax return to pay for service? Service that could be free however my 1099-B is not included with the free edition. That's ridiculous and would have liked to known before I had gone through all the steps. I got prompts saying that my return could not be processed without a 1095-B then logged out and back in again only to have it not matter. Very frustrating.
Date published: 2022-04-19
Rated 4 out of 5 by
Regins from
Awesome but
It was great and better than H&R except that i was forced to pay for the delux version because my "situation" wasn't cover my the free turbo tax. and i didnt qualify to pay wit my return. had to pay with credit card.
Date published: 2022-04-19
Rated 5 out of 5 by
Fjr6877 from
Turbo tax is awesome
Perfect. Excellent. Great. On time. Supercalifragilisticexpialidocious
Date published: 2022-04-19
Rated 5 out of 5 by
MikeySchu from
TurboTax Makes it Easy
As much as i hate paying taxes, i do enjoy using Turbo Tax. It is very straight forward and when i have questions, I can often find them quickly.
Date published: 2022-04-19
Rated 5 out of 5 by
Sandi61 from
Great AWESOME software
Been using for 14 years now easy peasy. Seems to work great.
Date published: 2022-04-19
Rated 5 out of 5 by
Tadpole991 from
Turbo Tax Review
It was very easy. I would recommend to anyone filing a simple return
Date published: 2022-04-19
Rated 4 out of 5 by
CristinaMc from
Turbo Tax is Great
Turbo Tax was really great. I did have a little hiccup with transferring over depreciation for my rental. Unfortunately, Turbo Tax did not catch it. I did, however, I called them and they were awesome in helping me fix it! Thank you.
All TurboTax® Offerings Reviews - Page 7037
Date published: 2022-04-19