TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Worst experience so far I used both products, the web and the PC version. They are different, and accessibility to certain tax breaks are harder on web than on PC. Job related expenses are almost impossible to get to in web version, and PC version is terrible managing stocks as you can't upload documents. I will make sure to stay away from TurboTax next year.
Date published: 2022-04-13
Rated 2 out of 5 by from Annoying getting worse I could not find information I need to fill in capital losses for an extended period time. It is annoying and not intuitive.
Date published: 2022-04-13
Rated 4 out of 5 by from Can't use Linux TurboTax is not available3 for a decent operating system like Linux. It is only navailable on Apple (too expensive) and MS Windows (a piece of crap). I have a windows PC for the sole purpose of running TurboTax since it is an invaluable piece of software. I guess the fact that I am willing to keep this system I turn on only one a year indicates how good TurboTax is and it would get 5 stars if it ran on Linux. This year I also had a problem with e-filing because I moved and my in-building internet has some kind of security issue. I ended up filing by using my cell phone tether. Not a significant problem but I would think TurboTax would be so easily crippled.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax very easy to use, i did not have any problem to use the product. Will use it again next year
Date published: 2022-04-13
Rated 2 out of 5 by from Turbo Tax was Frustrating We paid $80 for very little help it felt like. The process was frustrating and there were many things that were poorly worded throughout the process.
Date published: 2022-04-13
Rated 5 out of 5 by from Was easy to navigate Didn't like it needed last years tax information. It is filed.
Date published: 2022-04-13
Rated 5 out of 5 by from The best way to file! Easy to use! I always get the maximum refund when I use Turbo Tax. I have been using them for years!
Date published: 2022-04-13
Rated 4 out of 5 by from Great product TurboTax is easy to use and it guide you through every step. I will use Turbo Tax again.
Date published: 2022-04-13
Rated 5 out of 5 by from Rasna was awesome! Rasna was able to take my complicated tax return with A LOT of crypto transactions and convert it into tax forms quickly. Really glad I had her as my agent
Date published: 2022-04-13
Rated 2 out of 5 by from Terrible for First Time Home Buyer It took me three hours to file, since it kept flagging me for not filling out my previous house information, when I just bought my first home! I lived with my parents before, and shouldn't have to fill any of that out. It also kept asking me to fill out a Child Earned Tax Credit, and I already checked that I don't have any dependents. I filled out more than I have ever had to in previous years, since it kept flagging errors. Then, when I would go back to fix the errors, there were none on my part. This is absolutely horrible for a first time home buyer. There should be an option for first time home buyers, and they shouldn't have to deal with countless errors, and questions that don't have anything to do with their earnings or current residence.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 7026
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worst experience so far I used both products, the web and the PC version. They are different, and accessibility to certain tax breaks are harder on web than on PC. Job related expenses are almost impossible to get to in web version, and PC version is terrible managing stocks as you can't upload documents. I will make sure to stay away from TurboTax next year.
Date published: 2022-04-13
Rated 2 out of 5 by from Annoying getting worse I could not find information I need to fill in capital losses for an extended period time. It is annoying and not intuitive.
Date published: 2022-04-13
Rated 4 out of 5 by from Can't use Linux TurboTax is not available3 for a decent operating system like Linux. It is only navailable on Apple (too expensive) and MS Windows (a piece of crap). I have a windows PC for the sole purpose of running TurboTax since it is an invaluable piece of software. I guess the fact that I am willing to keep this system I turn on only one a year indicates how good TurboTax is and it would get 5 stars if it ran on Linux. This year I also had a problem with e-filing because I moved and my in-building internet has some kind of security issue. I ended up filing by using my cell phone tether. Not a significant problem but I would think TurboTax would be so easily crippled.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax very easy to use, i did not have any problem to use the product. Will use it again next year
Date published: 2022-04-13
Rated 2 out of 5 by from Turbo Tax was Frustrating We paid $80 for very little help it felt like. The process was frustrating and there were many things that were poorly worded throughout the process.
Date published: 2022-04-13
Rated 5 out of 5 by from Was easy to navigate Didn't like it needed last years tax information. It is filed.
Date published: 2022-04-13
Rated 5 out of 5 by from The best way to file! Easy to use! I always get the maximum refund when I use Turbo Tax. I have been using them for years!
Date published: 2022-04-13
Rated 4 out of 5 by from Great product TurboTax is easy to use and it guide you through every step. I will use Turbo Tax again.
Date published: 2022-04-13
Rated 5 out of 5 by from Rasna was awesome! Rasna was able to take my complicated tax return with A LOT of crypto transactions and convert it into tax forms quickly. Really glad I had her as my agent
Date published: 2022-04-13
Rated 2 out of 5 by from Terrible for First Time Home Buyer It took me three hours to file, since it kept flagging me for not filling out my previous house information, when I just bought my first home! I lived with my parents before, and shouldn't have to fill any of that out. It also kept asking me to fill out a Child Earned Tax Credit, and I already checked that I don't have any dependents. I filled out more than I have ever had to in previous years, since it kept flagging errors. Then, when I would go back to fix the errors, there were none on my part. This is absolutely horrible for a first time home buyer. There should be an option for first time home buyers, and they shouldn't have to deal with countless errors, and questions that don't have anything to do with their earnings or current residence.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 7026