TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Very Annoying Error I used business software. Everytime I save, I got an error. Even after purchasing the AuditProtection, it was prompting to purchase again. It's frustrating to see that. Also, the errors were really annoying. I had to reenter the same information again and again..
Date published: 2022-04-18
Rated 5 out of 5 by from Federal and State Return filed for FREE I had a simple return and they made it simple and easy to file. I tried another service and they wanted to charge me over $40 to file my simple state tax return-no thanks. Turbo Tax will be my go to from now on.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is a great service! The process was easy to follow. The guided questions and "help" explanations were extremely useful. I've used TurboTax for many years and it is a real stress reducer when tax time rolls around. I recommend it every time!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax really helps a lot! Turbo Tax is so great on making questions easily understood with the help of pop-out Q & A. Thank you for including explanations. It's AWESOME!
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy! The filing process was super easy. I just followed the steps and had my tax return done super fast.
Date published: 2022-04-18
Rated 4 out of 5 by from Helpful and mostly easy Some stuff is confusing, but I like that they added how some w-2s may have info in a different box… better guides this year. Suggestions on where to get information was helpful. I didn’t have several forms or letters, so it gave me ideas where to get the info.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo is very good except for California Form 568 A lot more explanation is necessary for the California Form 568 (LLC). How to answer the questions is often unclear. And, how some of the values are determined is a mystery. For example, why doesn't the total income (line 1) agree with the income value from Schedule C? Granted, it's California's fault that Form 568 is so complicated, but it's TurboTax's job to make it understandable for the average smuck who does his own taxes. Every year I go through Form 568 and in the end shrug my shoulders and say to myself "I hope it's okay".
Date published: 2022-04-18
Rated 5 out of 5 by from positive experience very helpful after 3 bad tax years. if i get this return, it will help a lot. thanks
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax helps a lot Turbo is timesaving for preparing taxes each year.
Date published: 2022-04-18
Rated 5 out of 5 by from YAYA Fast, Fast, Fast. Easy Easy Easy Did I say fast and Easy
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7024
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very Annoying Error I used business software. Everytime I save, I got an error. Even after purchasing the AuditProtection, it was prompting to purchase again. It's frustrating to see that. Also, the errors were really annoying. I had to reenter the same information again and again..
Date published: 2022-04-18
Rated 5 out of 5 by from Federal and State Return filed for FREE I had a simple return and they made it simple and easy to file. I tried another service and they wanted to charge me over $40 to file my simple state tax return-no thanks. Turbo Tax will be my go to from now on.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is a great service! The process was easy to follow. The guided questions and "help" explanations were extremely useful. I've used TurboTax for many years and it is a real stress reducer when tax time rolls around. I recommend it every time!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax really helps a lot! Turbo Tax is so great on making questions easily understood with the help of pop-out Q & A. Thank you for including explanations. It's AWESOME!
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy! The filing process was super easy. I just followed the steps and had my tax return done super fast.
Date published: 2022-04-18
Rated 4 out of 5 by from Helpful and mostly easy Some stuff is confusing, but I like that they added how some w-2s may have info in a different box… better guides this year. Suggestions on where to get information was helpful. I didn’t have several forms or letters, so it gave me ideas where to get the info.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo is very good except for California Form 568 A lot more explanation is necessary for the California Form 568 (LLC). How to answer the questions is often unclear. And, how some of the values are determined is a mystery. For example, why doesn't the total income (line 1) agree with the income value from Schedule C? Granted, it's California's fault that Form 568 is so complicated, but it's TurboTax's job to make it understandable for the average smuck who does his own taxes. Every year I go through Form 568 and in the end shrug my shoulders and say to myself "I hope it's okay".
Date published: 2022-04-18
Rated 5 out of 5 by from positive experience very helpful after 3 bad tax years. if i get this return, it will help a lot. thanks
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax helps a lot Turbo is timesaving for preparing taxes each year.
Date published: 2022-04-18
Rated 5 out of 5 by from YAYA Fast, Fast, Fast. Easy Easy Easy Did I say fast and Easy
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 7024