TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from ok i dont really care to rate this i just want to finish my taxes
Date published: 2021-03-12
Rated 4 out of 5 by from Turbo tax is all great Never had a problem before, but this year there was a clitch, failed to update, and had to uninstall and reinstall . it worked fine after the reinstall
Date published: 2021-03-12
Rated 5 out of 5 by from turbo tax is awesome easy to use. very helpful. it took very little time and i enjoyed the experience.
Date published: 2021-03-12
Rated 5 out of 5 by from This software is the best. I have used this software for 3 years and I have had nothing but a good experience with it!!
Date published: 2021-03-12
Rated 5 out of 5 by from Andy is great Very helpful and user friendly thank you turbo tax
Date published: 2021-03-12
Rated 4 out of 5 by from turbotax turbotax is helpful but expensive for absolutely no reason
Date published: 2021-03-12
Rated 5 out of 5 by from Makes it Easy I have been using Turbo Tax programs for years. I have never encountered a problem. I simpl follow instructions in the program and file the return. Its as easy as that!
Date published: 2021-03-12
Rated 2 out of 5 by from Decent at best There are so many fees. For example, until I got all the way through my e-file, turbotax didn't mention there was a 40 dollar fee just for using my return to pay for the fees. What sense does that make anyway? It's fee-less with a card so why charge me from my tax return? 125 is pretty steep too for a service that I do all the work to fulfill. I didn't talk with any experts. All I did was file my federal and state return plus some stuff from robinhood (which they neatly package for turbotax too). So, like, what is turbotax doing other than being a platform for users to enter their info on? Overall, using this platform was better than other platforms I've in the past, but still hit me with random charges to the moon.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax was very professional Shonda was excellent, she was very helpful and professional
Date published: 2021-03-12
Rated 5 out of 5 by from Simple & fast Been using turbotax for 3 years now and never had any problems it's very fast and easy to use great product!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 7021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from ok i dont really care to rate this i just want to finish my taxes
Date published: 2021-03-12
Rated 4 out of 5 by from Turbo tax is all great Never had a problem before, but this year there was a clitch, failed to update, and had to uninstall and reinstall . it worked fine after the reinstall
Date published: 2021-03-12
Rated 5 out of 5 by from turbo tax is awesome easy to use. very helpful. it took very little time and i enjoyed the experience.
Date published: 2021-03-12
Rated 5 out of 5 by from This software is the best. I have used this software for 3 years and I have had nothing but a good experience with it!!
Date published: 2021-03-12
Rated 5 out of 5 by from Andy is great Very helpful and user friendly thank you turbo tax
Date published: 2021-03-12
Rated 4 out of 5 by from turbotax turbotax is helpful but expensive for absolutely no reason
Date published: 2021-03-12
Rated 5 out of 5 by from Makes it Easy I have been using Turbo Tax programs for years. I have never encountered a problem. I simpl follow instructions in the program and file the return. Its as easy as that!
Date published: 2021-03-12
Rated 2 out of 5 by from Decent at best There are so many fees. For example, until I got all the way through my e-file, turbotax didn't mention there was a 40 dollar fee just for using my return to pay for the fees. What sense does that make anyway? It's fee-less with a card so why charge me from my tax return? 125 is pretty steep too for a service that I do all the work to fulfill. I didn't talk with any experts. All I did was file my federal and state return plus some stuff from robinhood (which they neatly package for turbotax too). So, like, what is turbotax doing other than being a platform for users to enter their info on? Overall, using this platform was better than other platforms I've in the past, but still hit me with random charges to the moon.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax was very professional Shonda was excellent, she was very helpful and professional
Date published: 2021-03-12
Rated 5 out of 5 by from Simple & fast Been using turbotax for 3 years now and never had any problems it's very fast and easy to use great product!
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 7021