TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Easy to use good customer service........ .... .....
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and Easy Have been using Turbo Tax for years and find it easy to use and covers all items needed, including rental property and business
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax made filing super easy Every step was well described. Virtual chat (help) was superb!
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is just ok - Could not see my actual tax return - Sometimes could not easily find certain info that I needed to change
Date published: 2022-04-18
Rated 5 out of 5 by from outstanding outstanding and timely. made my tax preparation tolerable
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and very easy to use. My experience was that the process was quick and easy to use. I tried doing my own forms and this process was similar; however, the refund was more.
Date published: 2022-04-18
Rated 5 out of 5 by from LOVE TT!! I've used Turbo Tax for many years and I love how the breakdown, step by step instructions are available for easy learning and understanding.
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo tax is... okay The software is relatively easy to use, but it hides all sorts of hidden fees and cons you into getting the more expensive packages. I was signed up for "Turbo Tax Premier Live" somehow and couldnt remove it from my purchases WITHOUT my consent. It then asks you to sign disclosure forms (one of which contains a $40 charge for using your refund to pay for the fee), which is HIDDEN inside the agreement. I would love this software if they were more forthcoming about the pricing and let me choose which package I want more easily. I normal get the Premier Plus or whatever, but this year, I didn't think I could afford it, and yet I was charged anyways. Note to Intuit: ANYTHING that costs me money should be CLEAR, CONSPICUOUS, and ALLOW ME TO OPT OUT. I am okay paying for something that is a little pricier for better quality, but when you try to sneak it onto my bill, it makes me question everything you are doing. No amount of fancy javascript graphics can cover that up...
Date published: 2022-04-18
Rated 5 out of 5 by from Pretty Simple I had a lot of moving parts, and it was a bit tedious but TurboTax made it pretty easy for me to get where I needed to go.
Date published: 2022-04-18
Rated 2 out of 5 by from Over priced Paid more to file than I owed. should have just done paper.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 703
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy to use good customer service........ .... .....
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and Easy Have been using Turbo Tax for years and find it easy to use and covers all items needed, including rental property and business
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax made filing super easy Every step was well described. Virtual chat (help) was superb!
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is just ok - Could not see my actual tax return - Sometimes could not easily find certain info that I needed to change
Date published: 2022-04-18
Rated 5 out of 5 by from outstanding outstanding and timely. made my tax preparation tolerable
Date published: 2022-04-18
Rated 5 out of 5 by from Quick and very easy to use. My experience was that the process was quick and easy to use. I tried doing my own forms and this process was similar; however, the refund was more.
Date published: 2022-04-18
Rated 5 out of 5 by from LOVE TT!! I've used Turbo Tax for many years and I love how the breakdown, step by step instructions are available for easy learning and understanding.
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo tax is... okay The software is relatively easy to use, but it hides all sorts of hidden fees and cons you into getting the more expensive packages. I was signed up for "Turbo Tax Premier Live" somehow and couldnt remove it from my purchases WITHOUT my consent. It then asks you to sign disclosure forms (one of which contains a $40 charge for using your refund to pay for the fee), which is HIDDEN inside the agreement. I would love this software if they were more forthcoming about the pricing and let me choose which package I want more easily. I normal get the Premier Plus or whatever, but this year, I didn't think I could afford it, and yet I was charged anyways. Note to Intuit: ANYTHING that costs me money should be CLEAR, CONSPICUOUS, and ALLOW ME TO OPT OUT. I am okay paying for something that is a little pricier for better quality, but when you try to sneak it onto my bill, it makes me question everything you are doing. No amount of fancy javascript graphics can cover that up...
Date published: 2022-04-18
Rated 5 out of 5 by from Pretty Simple I had a lot of moving parts, and it was a bit tedious but TurboTax made it pretty easy for me to get where I needed to go.
Date published: 2022-04-18
Rated 2 out of 5 by from Over priced Paid more to file than I owed. should have just done paper.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 703