TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from you asked me to provide ways you could improve this is my first year using online tubor tax and it did not seem to be as easy as when I used in the past. Did not let me import information from prior tubo tax information that was in my computer.
Date published: 2023-03-10
Rated 5 out of 5 by from Always goes well I've used Turbotax for many years and have not had any issues.
Date published: 2023-03-10
Rated 5 out of 5 by from So simple and so awesome!! It totally walked me through all the steps so easily.
Date published: 2023-03-10
Rated 3 out of 5 by from Pretty Good, But... Find it awkward, when going back to add information or review certain areas, that one has to re-enter several already correct entries.
Date published: 2023-03-10
Rated 5 out of 5 by from made easy by help online The man that helped me was great.did it with such patience and professionalism i will be back to see you next year. i cant believe how he made it so easy and why i was going to tax offices for this all these years. thank you again i wish i would have gotten his name to personally mention him by name so sorry i hope you can find that out for me please.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax was super easy to follow!! TurboTax makes filing taxes super easy!! The questions are easy to understand, and answers are straightforward!! The little side notes also help with explanations!
Date published: 2023-03-10
Rated 4 out of 5 by from better than HRBlock Very streamline. easy thorough questions. Not clunky. Lets me review tax forms before making an official payment.
Date published: 2023-03-10
Rated 5 out of 5 by from I count on TurboTax Been using TT for years now and it is a fabulous product.
Date published: 2023-03-10
Rated 1 out of 5 by from predatory and annoying fees It's annoying to try and have to remove "premium service benefits" once you see the fee at the very end of the filing process. I had to google it. I did this process ---> "Open or continue your return. Select File from the menu to view the final steps before filing. Select Revisit next to Step 1 - You've chosen to deduct your TurboTax fees from your federal refund. Go to the Premium Services Benefits section and select Remove." And yet, the fee was still there when I went to file. So...instead of wanting to contact customer service and wait for who-knows-long, I agreed to it, just like thousands of other customers do, I'm sure, and then the company gets away with another stupid fee.
Date published: 2023-03-10
Rated 5 out of 5 by from Great! Great help in detail Would like to recommend others to save time and energy
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7018
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from you asked me to provide ways you could improve this is my first year using online tubor tax and it did not seem to be as easy as when I used in the past. Did not let me import information from prior tubo tax information that was in my computer.
Date published: 2023-03-10
Rated 5 out of 5 by from Always goes well I've used Turbotax for many years and have not had any issues.
Date published: 2023-03-10
Rated 5 out of 5 by from So simple and so awesome!! It totally walked me through all the steps so easily.
Date published: 2023-03-10
Rated 3 out of 5 by from Pretty Good, But... Find it awkward, when going back to add information or review certain areas, that one has to re-enter several already correct entries.
Date published: 2023-03-10
Rated 5 out of 5 by from made easy by help online The man that helped me was great.did it with such patience and professionalism i will be back to see you next year. i cant believe how he made it so easy and why i was going to tax offices for this all these years. thank you again i wish i would have gotten his name to personally mention him by name so sorry i hope you can find that out for me please.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax was super easy to follow!! TurboTax makes filing taxes super easy!! The questions are easy to understand, and answers are straightforward!! The little side notes also help with explanations!
Date published: 2023-03-10
Rated 4 out of 5 by from better than HRBlock Very streamline. easy thorough questions. Not clunky. Lets me review tax forms before making an official payment.
Date published: 2023-03-10
Rated 5 out of 5 by from I count on TurboTax Been using TT for years now and it is a fabulous product.
Date published: 2023-03-10
Rated 1 out of 5 by from predatory and annoying fees It's annoying to try and have to remove "premium service benefits" once you see the fee at the very end of the filing process. I had to google it. I did this process ---> "Open or continue your return. Select File from the menu to view the final steps before filing. Select Revisit next to Step 1 - You've chosen to deduct your TurboTax fees from your federal refund. Go to the Premium Services Benefits section and select Remove." And yet, the fee was still there when I went to file. So...instead of wanting to contact customer service and wait for who-knows-long, I agreed to it, just like thousands of other customers do, I'm sure, and then the company gets away with another stupid fee.
Date published: 2023-03-10
Rated 5 out of 5 by from Great! Great help in detail Would like to recommend others to save time and energy
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7018