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TurboTax Product Reviews

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Rated 3 out of 5 by from 2022 Version Had Challenges Good expert interface when contacted; however, the site and links to outside information were troublesome this year. Googled many workarounds to be successful, but I have had TT for as long as I can remember and it has never been so difficult to use on things you assume and take for granted will work. The sign-on and pulling up tax forms (often white screen) took multiple tries, the links to outside institutions did not work much causing manual entry, I did a review/survey after getting some help. I also gave similar info to a person who actually called to follow up with the survey. They were gracious enough to give me a service code to pay for my taxes this year (which I was not expecting but was a good faith effort), but when I attempted to use it during the filing process, the code supplied did not work. I'll continue to use TT, but this year was disappointing...
Date published: 2022-02-25
Rated 5 out of 5 by from Great Software Great software for self filing. I have used it since 2008.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax Highly Recommended Over the years I have had a professional do our taxes and in the most recent years I have been using TurboTax and had their amazing staff help me understand and get the best tax work done. I feel more confident and happier about our taxes year after year!
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is a great product simple to use, used since 2017. recommend to all my friends
Date published: 2022-02-25
Rated 5 out of 5 by from awesome All the help you need along the way... Made sure all my questions were answered.
Date published: 2022-02-25
Rated 4 out of 5 by from Good except no help for AGI not matching issue It was excellent until efile keep rejected due to AGI issue. Same issue happened last year?
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax rocks! I have gone from crying to smiling, as Turbo Tax makes this dreaded chore so much less stressful for me and has saved my last nerve!
Date published: 2022-02-25
Rated 4 out of 5 by from turbo tax is great i told myself i would not use them again this year because of direct deposit issue from last year.. but decided to go ahead since all of my info was already in my account. i have never had trouble doing my own taxes before but i did this year.. i had to use the live chat alot this year and they helped me out so much. so im glad that i gave them another try this year!!!
Date published: 2022-02-25
Rated 5 out of 5 by from Amazingly Easy! I have used this service for years and each time I am amazed about the ease of getting my taxes done. TurboTax is always finding the right ways to maximize my return. Highly recommended for beginners and pros.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax review Great customer service and extremely helpful. Simple and easy
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7016
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2022 Version Had Challenges Good expert interface when contacted; however, the site and links to outside information were troublesome this year. Googled many workarounds to be successful, but I have had TT for as long as I can remember and it has never been so difficult to use on things you assume and take for granted will work. The sign-on and pulling up tax forms (often white screen) took multiple tries, the links to outside institutions did not work much causing manual entry, I did a review/survey after getting some help. I also gave similar info to a person who actually called to follow up with the survey. They were gracious enough to give me a service code to pay for my taxes this year (which I was not expecting but was a good faith effort), but when I attempted to use it during the filing process, the code supplied did not work. I'll continue to use TT, but this year was disappointing...
Date published: 2022-02-25
Rated 5 out of 5 by from Great Software Great software for self filing. I have used it since 2008.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax Highly Recommended Over the years I have had a professional do our taxes and in the most recent years I have been using TurboTax and had their amazing staff help me understand and get the best tax work done. I feel more confident and happier about our taxes year after year!
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is a great product simple to use, used since 2017. recommend to all my friends
Date published: 2022-02-25
Rated 5 out of 5 by from awesome All the help you need along the way... Made sure all my questions were answered.
Date published: 2022-02-25
Rated 4 out of 5 by from Good except no help for AGI not matching issue It was excellent until efile keep rejected due to AGI issue. Same issue happened last year?
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax rocks! I have gone from crying to smiling, as Turbo Tax makes this dreaded chore so much less stressful for me and has saved my last nerve!
Date published: 2022-02-25
Rated 4 out of 5 by from turbo tax is great i told myself i would not use them again this year because of direct deposit issue from last year.. but decided to go ahead since all of my info was already in my account. i have never had trouble doing my own taxes before but i did this year.. i had to use the live chat alot this year and they helped me out so much. so im glad that i gave them another try this year!!!
Date published: 2022-02-25
Rated 5 out of 5 by from Amazingly Easy! I have used this service for years and each time I am amazed about the ease of getting my taxes done. TurboTax is always finding the right ways to maximize my return. Highly recommended for beginners and pros.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax review Great customer service and extremely helpful. Simple and easy
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7016