TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is excellent this site was easy to navigate through. very thorough in each step of the way
Date published: 2021-03-01
Rated 3 out of 5 by from turbo tax is trash this is a trash website and i do not recommend anyone use this administration to file their taxes!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Rocks They help you out step by step and make sure its done the right way.
Date published: 2021-03-01
Rated 1 out of 5 by from Normally very happy w/ TurboTax; not this time I have been filing my taxes with TurboTax for the last 5+ years without issue and have always been very happy with the platform and it's ease of use. This year was much different. I had to wait until 2/25 for Form 8915E to be available, and once I completed that, I was told they were still working on things for a Pension Deduction Worksheet I needed to complete for my state taxes, and as a result, I was unable to e-file my taxes until TurboTax addressed this worksheet; mind you, I'd already paid the $195 to use TurboTax to file my taxes. I have been unable to find an ETA of when this issue will be resolved which is so frustrating. After digging around the community forum, I was able to finally figure out how to change my filing method for my state return to "I'll file later" so that I could e-file my federal return in the meantime. I know it's been a unique year, but come on man. It's almost into March and these things are still not resolved; a lot of people could use the money from their tax return sooner rather than later, and TurboTax's lack of transparency re: when these issues will be addressed is really disappointing.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great It was so easy to do. The instructions were clear and easy to understand.
Date published: 2021-03-01
Rated 5 out of 5 by from Quick & Easy I have been using TurboTax for years now and it is the only way I complete my taxes. I can get them done quick and easy. Makes it painless.
Date published: 2021-03-01
Rated 4 out of 5 by from Good solid product I have used turbo tax for decades. I liked it better when I could import from Quicken, but the new features to download 1099-INT and 1099-DIV and 1099-B information from financial institutions was useful. This year I had to go through multiple steps to remove information from prior years (1099's and former employers). Even though I told TurboTax they did not apply to 2020 and deleted them, TT had it in multiple places and I had to seek those out and delete them multiple times.
Date published: 2021-03-01
Rated 4 out of 5 by from easy tax Relatively easy and fast to do each year without having to go to an accountant
Date published: 2021-03-01
Rated 5 out of 5 by from aWESOME I ENJOY THE CONVENIENCE OF PREPARING MY INCOME TAX ON LINE
Date published: 2021-03-01
Rated 4 out of 5 by from Pretty simple to use Worked good for me. Don't get trapped in this stupid review though.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 7015
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is excellent this site was easy to navigate through. very thorough in each step of the way
Date published: 2021-03-01
Rated 3 out of 5 by from turbo tax is trash this is a trash website and i do not recommend anyone use this administration to file their taxes!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Rocks They help you out step by step and make sure its done the right way.
Date published: 2021-03-01
Rated 1 out of 5 by from Normally very happy w/ TurboTax; not this time I have been filing my taxes with TurboTax for the last 5+ years without issue and have always been very happy with the platform and it's ease of use. This year was much different. I had to wait until 2/25 for Form 8915E to be available, and once I completed that, I was told they were still working on things for a Pension Deduction Worksheet I needed to complete for my state taxes, and as a result, I was unable to e-file my taxes until TurboTax addressed this worksheet; mind you, I'd already paid the $195 to use TurboTax to file my taxes. I have been unable to find an ETA of when this issue will be resolved which is so frustrating. After digging around the community forum, I was able to finally figure out how to change my filing method for my state return to "I'll file later" so that I could e-file my federal return in the meantime. I know it's been a unique year, but come on man. It's almost into March and these things are still not resolved; a lot of people could use the money from their tax return sooner rather than later, and TurboTax's lack of transparency re: when these issues will be addressed is really disappointing.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is great It was so easy to do. The instructions were clear and easy to understand.
Date published: 2021-03-01
Rated 5 out of 5 by from Quick & Easy I have been using TurboTax for years now and it is the only way I complete my taxes. I can get them done quick and easy. Makes it painless.
Date published: 2021-03-01
Rated 4 out of 5 by from Good solid product I have used turbo tax for decades. I liked it better when I could import from Quicken, but the new features to download 1099-INT and 1099-DIV and 1099-B information from financial institutions was useful. This year I had to go through multiple steps to remove information from prior years (1099's and former employers). Even though I told TurboTax they did not apply to 2020 and deleted them, TT had it in multiple places and I had to seek those out and delete them multiple times.
Date published: 2021-03-01
Rated 4 out of 5 by from easy tax Relatively easy and fast to do each year without having to go to an accountant
Date published: 2021-03-01
Rated 5 out of 5 by from aWESOME I ENJOY THE CONVENIENCE OF PREPARING MY INCOME TAX ON LINE
Date published: 2021-03-01
Rated 4 out of 5 by from Pretty simple to use Worked good for me. Don't get trapped in this stupid review though.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 7015