TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Amazing solution A really well-designed product, with so much knowledge and help baked in.
Date published: 2022-02-26
Rated 1 out of 5 by from This is the last year I use Turbo tax. Garbage! Took several weeks and several phone calls to Turbotax to get my submission to go through - and I have a very straight forward filing. Last year I used an accountant for a very similar price compared to Turbo Tax 'Max' and it was seamless. If anyone else had a bad experience with Turbo Tax and would like the name of an excellent accountant please let me know!
Date published: 2022-02-26
Rated 5 out of 5 by from TURBO ISVERY AWSOME TURBO TAX HAS SUPPORTED ME AND SERVICED MY FAMILY TAXES FOR A GREAT MANY YEARS THANK YOU TURBO TAX
Date published: 2022-02-26
Rated 1 out of 5 by from Not again I am not happy with the program this year. I had to call in twice because of a missing worksheet that Turbo tax was missing in order to file. The customer service I thought was pretty poor. Nobody knew what they were talking about. Then they told me a date that it would be in and of course it was later. Then they said I would receive a notification and I never received anything. The hold time each time was over 30 minutes.
Date published: 2022-02-26
Rated 5 out of 5 by from Great Easy fast. Would use again. I hate they're making me type this
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax Rocks! My expert was so knowledgeable and helpful. Very responsive to my questions.
Date published: 2022-02-26
Rated 1 out of 5 by from Tax Returns This site is awful it charge me but it suppose to be free.
Date published: 2022-02-26
Rated 5 out of 5 by from Very easy to use. I can always count on Turbo tax to do my taxes right.
Date published: 2022-02-26
Rated 5 out of 5 by from Live chat woman was great will always use turbo tax, they are very helpful with the difficult questions, even if you do your taxes yourself with their website
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax live help was extremely helpful! I had to call in twice due to some complicated filings, both experts were extremely kind and helpful!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7013
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing solution A really well-designed product, with so much knowledge and help baked in.
Date published: 2022-02-26
Rated 1 out of 5 by from This is the last year I use Turbo tax. Garbage! Took several weeks and several phone calls to Turbotax to get my submission to go through - and I have a very straight forward filing. Last year I used an accountant for a very similar price compared to Turbo Tax 'Max' and it was seamless. If anyone else had a bad experience with Turbo Tax and would like the name of an excellent accountant please let me know!
Date published: 2022-02-26
Rated 5 out of 5 by from TURBO ISVERY AWSOME TURBO TAX HAS SUPPORTED ME AND SERVICED MY FAMILY TAXES FOR A GREAT MANY YEARS THANK YOU TURBO TAX
Date published: 2022-02-26
Rated 1 out of 5 by from Not again I am not happy with the program this year. I had to call in twice because of a missing worksheet that Turbo tax was missing in order to file. The customer service I thought was pretty poor. Nobody knew what they were talking about. Then they told me a date that it would be in and of course it was later. Then they said I would receive a notification and I never received anything. The hold time each time was over 30 minutes.
Date published: 2022-02-26
Rated 5 out of 5 by from Great Easy fast. Would use again. I hate they're making me type this
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax Rocks! My expert was so knowledgeable and helpful. Very responsive to my questions.
Date published: 2022-02-26
Rated 1 out of 5 by from Tax Returns This site is awful it charge me but it suppose to be free.
Date published: 2022-02-26
Rated 5 out of 5 by from Very easy to use. I can always count on Turbo tax to do my taxes right.
Date published: 2022-02-26
Rated 5 out of 5 by from Live chat woman was great will always use turbo tax, they are very helpful with the difficult questions, even if you do your taxes yourself with their website
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax live help was extremely helpful! I had to call in twice due to some complicated filings, both experts were extremely kind and helpful!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7013