TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Won’t upload crypto report I’ve spent over 4 hours over the course of 2 months attempting to upload my investment tax info and turbo tax will not properly upload it. The 400 bucks I would have made from claiming losses isn’t worth the headache.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo tax is great! It was an amazing experience but I didn’t use an expert I did it alone.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax is great Easy simple and when I needed help live service was available
Date published: 2023-03-10
Rated 5 out of 5 by from i didnt know it was that easy and quick so quick and easy to do .. and this was my first time doing it myself
Date published: 2023-03-10
Rated 3 out of 5 by from I found Turbo Tax more frustrating this year. I had difficulty managing the Turbo Tax installation from the web-site. Even though I had purchased TT from Costco and had a License Code, initially, the download didn't prompt for the license code and I completed personal data up to a point and suddenly realized I wasn't credited with having the Premier version because they wanted to charge me an additional amount for Rental Property. Then I had to start again twice. Each time I had difficulty filing and the first two experts didn't realize the problem. The third expert figured it out .... a need to look for upgrades to my laptop.
Date published: 2023-03-10
Rated 5 out of 5 by from Yes Wendy was very helpful and kind throughout the entire process. Super easy to work with and super easy to talk to.
Date published: 2023-03-10
Rated 2 out of 5 by from unable to e file with missing w2 form Allow people to e file if they have a missing w 2 form.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is good At first the numbers weren’t reporting correctly but they finally got fixed to reflect the child credits
Date published: 2023-03-10
Rated 5 out of 5 by from turbo tax helped me alot it was simple and easy i like turbo tax i did it all by my self
Date published: 2023-03-10
Rated 5 out of 5 by from Wouldn't do my taxes any other way! You make it easy for the average American to file their taxes!
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7013
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Won’t upload crypto report I’ve spent over 4 hours over the course of 2 months attempting to upload my investment tax info and turbo tax will not properly upload it. The 400 bucks I would have made from claiming losses isn’t worth the headache.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo tax is great! It was an amazing experience but I didn’t use an expert I did it alone.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax is great Easy simple and when I needed help live service was available
Date published: 2023-03-10
Rated 5 out of 5 by from i didnt know it was that easy and quick so quick and easy to do .. and this was my first time doing it myself
Date published: 2023-03-10
Rated 3 out of 5 by from I found Turbo Tax more frustrating this year. I had difficulty managing the Turbo Tax installation from the web-site. Even though I had purchased TT from Costco and had a License Code, initially, the download didn't prompt for the license code and I completed personal data up to a point and suddenly realized I wasn't credited with having the Premier version because they wanted to charge me an additional amount for Rental Property. Then I had to start again twice. Each time I had difficulty filing and the first two experts didn't realize the problem. The third expert figured it out .... a need to look for upgrades to my laptop.
Date published: 2023-03-10
Rated 5 out of 5 by from Yes Wendy was very helpful and kind throughout the entire process. Super easy to work with and super easy to talk to.
Date published: 2023-03-10
Rated 2 out of 5 by from unable to e file with missing w2 form Allow people to e file if they have a missing w 2 form.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is good At first the numbers weren’t reporting correctly but they finally got fixed to reflect the child credits
Date published: 2023-03-10
Rated 5 out of 5 by from turbo tax helped me alot it was simple and easy i like turbo tax i did it all by my self
Date published: 2023-03-10
Rated 5 out of 5 by from Wouldn't do my taxes any other way! You make it easy for the average American to file their taxes!
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7013