TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
TurboTax Failure from
TurboTax erroneously changed our 2021 tax return
We have used TurboTax for decades and filed by mail. We purchased the 2022 TurboTax CD which we downloaded. Every year the transfer was without problems. This year not only did it not transfer the information, we reprinted the tax forms for 2021 and discovered that TurboTax had not only made an erroneous correction to change an income amount, they changed the designation of where to place the refund we had. We had designated it to be applied to this years return and they changed it to receive the refund. Fortunately, we mailed the return to the IRS and it was processed correctly in October 2022. We printed out a copy of the IRS transcript which matches the tax return we sent. We paid $64.00 at Staples for this years TurboTax, but we will no longer use it.
Date published: 2023-01-22
Rated 5 out of 5 by
Marreana from
Turbo Tax is fast
Easy to use and always agents 24/7 to help you and review your filling
Date published: 2023-01-22
Rated 5 out of 5 by
MeghanB0823 from
TURBOTAX
I got a more accurate tax refund estimate, than I usually get with h and r block so I switched!
Date published: 2023-01-22
Rated 5 out of 5 by
jpbuff from
Great tool
This is the 5th year with urbo tax. Always a great experience, walks you through.
Date published: 2023-01-22
Rated 4 out of 5 by
Czerwonka from
love turbo tax
turbo tax makes filing painless also quick and easy and affordable
Date published: 2023-01-22
Rated 5 out of 5 by
RUSTYGASHOLE from
Easy Peasy
So happy every year with Turbo Tax. It's quick and easy. Got done in 31 minutes.
Date published: 2023-01-22
Rated 5 out of 5 by
Robert49684 from
My 2022 tax filing
This my fourth year filling with TurboTax and all went fine as usual.
Date published: 2023-01-22
Rated 5 out of 5 by
Nocomplications from
Super Easy and Helpful
First, the app is super easy to use and the online help made it easy to ask questions. I also received assistance from Lisa after I ran into an issue and she helped me sort out my problem.
Date published: 2023-01-22
Rated 5 out of 5 by
That boss from
Turbo tax is great
I appreciate knowing that if I need help it's available and when something isn't right I'm redirected back to fix the issue.
Date published: 2023-01-22
Rated 5 out of 5 by
999Music from
Turbo Tax is great for the working class!
Walks you through every filing step, can go forwards and back. Can scan your W2 as opposed to manually typing it in. Save your work at anytime to finish later. No pop-ups, no sales pitch, just a clean easy to under stand program! If the option for 6 stars was possible, I'd rate it as a 6!
All TurboTax® Offerings Reviews - Page 7011
Date published: 2023-01-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
TurboTax Failure from
TurboTax erroneously changed our 2021 tax return
We have used TurboTax for decades and filed by mail. We purchased the 2022 TurboTax CD which we downloaded. Every year the transfer was without problems. This year not only did it not transfer the information, we reprinted the tax forms for 2021 and discovered that TurboTax had not only made an erroneous correction to change an income amount, they changed the designation of where to place the refund we had. We had designated it to be applied to this years return and they changed it to receive the refund. Fortunately, we mailed the return to the IRS and it was processed correctly in October 2022. We printed out a copy of the IRS transcript which matches the tax return we sent. We paid $64.00 at Staples for this years TurboTax, but we will no longer use it.
Date published: 2023-01-22
Rated 5 out of 5 by
Marreana from
Turbo Tax is fast
Easy to use and always agents 24/7 to help you and review your filling
Date published: 2023-01-22
Rated 5 out of 5 by
MeghanB0823 from
TURBOTAX
I got a more accurate tax refund estimate, than I usually get with h and r block so I switched!
Date published: 2023-01-22
Rated 5 out of 5 by
jpbuff from
Great tool
This is the 5th year with urbo tax. Always a great experience, walks you through.
Date published: 2023-01-22
Rated 4 out of 5 by
Czerwonka from
love turbo tax
turbo tax makes filing painless also quick and easy and affordable
Date published: 2023-01-22
Rated 5 out of 5 by
RUSTYGASHOLE from
Easy Peasy
So happy every year with Turbo Tax. It's quick and easy. Got done in 31 minutes.
Date published: 2023-01-22
Rated 5 out of 5 by
Robert49684 from
My 2022 tax filing
This my fourth year filling with TurboTax and all went fine as usual.
Date published: 2023-01-22
Rated 5 out of 5 by
Nocomplications from
Super Easy and Helpful
First, the app is super easy to use and the online help made it easy to ask questions. I also received assistance from Lisa after I ran into an issue and she helped me sort out my problem.
Date published: 2023-01-22
Rated 5 out of 5 by
That boss from
Turbo tax is great
I appreciate knowing that if I need help it's available and when something isn't right I'm redirected back to fix the issue.
Date published: 2023-01-22
Rated 5 out of 5 by
999Music from
Turbo Tax is great for the working class!
Walks you through every filing step, can go forwards and back. Can scan your W2 as opposed to manually typing it in. Save your work at anytime to finish later. No pop-ups, no sales pitch, just a clean easy to under stand program! If the option for 6 stars was possible, I'd rate it as a 6!
All TurboTax® Offerings Reviews - Page 7011
Date published: 2023-01-22