TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from TurboTax erroneously changed our 2021 tax return We have used TurboTax for decades and filed by mail. We purchased the 2022 TurboTax CD which we downloaded. Every year the transfer was without problems. This year not only did it not transfer the information, we reprinted the tax forms for 2021 and discovered that TurboTax had not only made an erroneous correction to change an income amount, they changed the designation of where to place the refund we had. We had designated it to be applied to this years return and they changed it to receive the refund. Fortunately, we mailed the return to the IRS and it was processed correctly in October 2022. We printed out a copy of the IRS transcript which matches the tax return we sent. We paid $64.00 at Staples for this years TurboTax, but we will no longer use it.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax is fast Easy to use and always agents 24/7 to help you and review your filling
Date published: 2023-01-22
Rated 5 out of 5 by from TURBOTAX I got a more accurate tax refund estimate, than I usually get with h and r block so I switched!
Date published: 2023-01-22
Rated 5 out of 5 by from Great tool This is the 5th year with urbo tax. Always a great experience, walks you through.
Date published: 2023-01-22
Rated 4 out of 5 by from love turbo tax turbo tax makes filing painless also quick and easy and affordable
Date published: 2023-01-22
Rated 5 out of 5 by from Easy Peasy So happy every year with Turbo Tax. It's quick and easy. Got done in 31 minutes.
Date published: 2023-01-22
Rated 5 out of 5 by from My 2022 tax filing This my fourth year filling with TurboTax and all went fine as usual.
Date published: 2023-01-22
Rated 5 out of 5 by from Super Easy and Helpful First, the app is super easy to use and the online help made it easy to ask questions. I also received assistance from Lisa after I ran into an issue and she helped me sort out my problem.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo tax is great I appreciate knowing that if I need help it's available and when something isn't right I'm redirected back to fix the issue.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax is great for the working class! Walks you through every filing step, can go forwards and back. Can scan your W2 as opposed to manually typing it in. Save your work at anytime to finish later. No pop-ups, no sales pitch, just a clean easy to under stand program! If the option for 6 stars was possible, I'd rate it as a 6!
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 7011
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax erroneously changed our 2021 tax return We have used TurboTax for decades and filed by mail. We purchased the 2022 TurboTax CD which we downloaded. Every year the transfer was without problems. This year not only did it not transfer the information, we reprinted the tax forms for 2021 and discovered that TurboTax had not only made an erroneous correction to change an income amount, they changed the designation of where to place the refund we had. We had designated it to be applied to this years return and they changed it to receive the refund. Fortunately, we mailed the return to the IRS and it was processed correctly in October 2022. We printed out a copy of the IRS transcript which matches the tax return we sent. We paid $64.00 at Staples for this years TurboTax, but we will no longer use it.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax is fast Easy to use and always agents 24/7 to help you and review your filling
Date published: 2023-01-22
Rated 5 out of 5 by from TURBOTAX I got a more accurate tax refund estimate, than I usually get with h and r block so I switched!
Date published: 2023-01-22
Rated 5 out of 5 by from Great tool This is the 5th year with urbo tax. Always a great experience, walks you through.
Date published: 2023-01-22
Rated 4 out of 5 by from love turbo tax turbo tax makes filing painless also quick and easy and affordable
Date published: 2023-01-22
Rated 5 out of 5 by from Easy Peasy So happy every year with Turbo Tax. It's quick and easy. Got done in 31 minutes.
Date published: 2023-01-22
Rated 5 out of 5 by from My 2022 tax filing This my fourth year filling with TurboTax and all went fine as usual.
Date published: 2023-01-22
Rated 5 out of 5 by from Super Easy and Helpful First, the app is super easy to use and the online help made it easy to ask questions. I also received assistance from Lisa after I ran into an issue and she helped me sort out my problem.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo tax is great I appreciate knowing that if I need help it's available and when something isn't right I'm redirected back to fix the issue.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo Tax is great for the working class! Walks you through every filing step, can go forwards and back. Can scan your W2 as opposed to manually typing it in. Save your work at anytime to finish later. No pop-ups, no sales pitch, just a clean easy to under stand program! If the option for 6 stars was possible, I'd rate it as a 6!
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 7011