TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Turbo Tax Home and Business software is horrible! This software has a lot of issues, and I would not recommend using it. My overall experience was not good at all, and I deserve a refund for my purchasing it from Amazon. The software takes too long to load, and it freezes up and say this program is not responding and cause the time to run out on my tax extension due date.
Date published: 2022-10-21
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. my preferred product for taxes for past 10 years.
Date published: 2022-10-21
Rated 5 out of 5 by from great awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111111111
Date published: 2022-10-21
Rated 5 out of 5 by from Fantastic! At almost 40 yrs old, I have never filed my own taxes but this year I was not able to afford my accountant so I turned to TurboTax. I will never pay another person to do what I can do myself! Super easy and fast. Very pleased with the service.
Date published: 2022-10-21
Rated 5 out of 5 by from Great Experience! It was helpful throughout the process and if I had a question they seem to be answered.
Date published: 2022-10-21
Rated 4 out of 5 by from TurboTax is helpful. TurboTax is a very handy tool for taxes. However, I was very disappointed that they didn't allow me to file my taxes electronically after 10/17. Now, I have to mail it.
Date published: 2022-10-21
Rated 2 out of 5 by from Package has some major flaws Wanted to EFILE by deadline. got caught in a loop trying to finish and missed the filing deadline. Have had this problem in past years. will NEVER use Turbo Tax again. Less hassle and stress using a licensed tax preparer.
Date published: 2022-10-21
Rated 5 out of 5 by from I love Turbotax I have used Turbotax for years and will continue to use it even thou I now have a CPA doing my taxes. I am able to help my kids and check my own to insure I am not forgetting to inform my CPA of possible deductions.
Date published: 2022-10-21
Rated 4 out of 5 by from Mostly good. This year I had two major problems I’ve never experienced before. Namely the problem delt with “Hdeduc and Horigdtp” marked estimated. And while I was able to go out to the turbo tax community and find some answers, not even the turbo tax technician knew the answer to the 2 error codes. After her attempt to help and much aggravation stemming from her enunciation (difficult to understand), I ended up just deleting the file and starting from scratch and that cure whatever glitch was the culprit to my late filing. This is all unsettling since it took more time and money than expected.
Date published: 2022-10-21
Rated 5 out of 5 by from Fantastic Product EASY to use! Clear and detailed! I was so worried about completing this myself - TurboTax relieved my fears and made it SO easy!
Date published: 2022-10-21
All TurboTax® Offerings Reviews - Page 7009
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Home and Business software is horrible! This software has a lot of issues, and I would not recommend using it. My overall experience was not good at all, and I deserve a refund for my purchasing it from Amazon. The software takes too long to load, and it freezes up and say this program is not responding and cause the time to run out on my tax extension due date.
Date published: 2022-10-21
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. my preferred product for taxes for past 10 years.
Date published: 2022-10-21
Rated 5 out of 5 by from great awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111111111
Date published: 2022-10-21
Rated 5 out of 5 by from Fantastic! At almost 40 yrs old, I have never filed my own taxes but this year I was not able to afford my accountant so I turned to TurboTax. I will never pay another person to do what I can do myself! Super easy and fast. Very pleased with the service.
Date published: 2022-10-21
Rated 5 out of 5 by from Great Experience! It was helpful throughout the process and if I had a question they seem to be answered.
Date published: 2022-10-21
Rated 4 out of 5 by from TurboTax is helpful. TurboTax is a very handy tool for taxes. However, I was very disappointed that they didn't allow me to file my taxes electronically after 10/17. Now, I have to mail it.
Date published: 2022-10-21
Rated 2 out of 5 by from Package has some major flaws Wanted to EFILE by deadline. got caught in a loop trying to finish and missed the filing deadline. Have had this problem in past years. will NEVER use Turbo Tax again. Less hassle and stress using a licensed tax preparer.
Date published: 2022-10-21
Rated 5 out of 5 by from I love Turbotax I have used Turbotax for years and will continue to use it even thou I now have a CPA doing my taxes. I am able to help my kids and check my own to insure I am not forgetting to inform my CPA of possible deductions.
Date published: 2022-10-21
Rated 4 out of 5 by from Mostly good. This year I had two major problems I’ve never experienced before. Namely the problem delt with “Hdeduc and Horigdtp” marked estimated. And while I was able to go out to the turbo tax community and find some answers, not even the turbo tax technician knew the answer to the 2 error codes. After her attempt to help and much aggravation stemming from her enunciation (difficult to understand), I ended up just deleting the file and starting from scratch and that cure whatever glitch was the culprit to my late filing. This is all unsettling since it took more time and money than expected.
Date published: 2022-10-21
Rated 5 out of 5 by from Fantastic Product EASY to use! Clear and detailed! I was so worried about completing this myself - TurboTax relieved my fears and made it SO easy!
Date published: 2022-10-21
All TurboTax® Offerings Reviews - Page 7009