TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Very easy to use Makes filing taxes, especially being military very dumb down easy to use
Date published: 2023-03-12
Rated 5 out of 5 by from 8 years and counting I have used Turbo Tax for eight years and will continue to do so. They are always helpful if I have questions and the helpful hints are very beneficial. I have recommended to several people.
Date published: 2023-03-12
Rated 3 out of 5 by from seems to work so far It seems to work so far. Not sure why I have to do this
Date published: 2023-03-12
Rated 5 out of 5 by from It's Easy I'm r tarded and I did it so good so good yeah I did it
Date published: 2023-03-12
Rated 1 out of 5 by from Worst I'd ever experienced I have used Turbo tax for the last 11 years, and this was the worst experience I have ever had. The program was hard to use, I kept loosing the live assist, and the worst was how the program kept adding fees. I first agreed to a $54 for Audit support, then when I was half way thru they said I had to go premium to get the right forms for my Solar Claim, which was another $129, then after the horrible experience I get to the end and they tell me I have to pay another $64 or loose my State Return. I will never use this program again. For someone who takes the standard deduction, and had only one extra form for the solar this cost $252
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax continues to be Awesome! I have used TurboTax for over 20 years.... it is STILL easy & great to use.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax was thorough and self explanatory. Great program for completing my brothers final Trust Tax return.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax- Easy to use Turbo Tax was very easy to use. Did all the work fo me really. I was really happy until the very end of filing taxes. I wanted the free turbo tax, then I agreed to pay $59 for federal/state. Turbo Tax added another $30 fee for stuff I don't want. So yes they only get 1 star!
Date published: 2023-03-12
Rated 5 out of 5 by from First time filing for myself as small busienss I have been paying tax people.for years thinking I'm not smart enough to do taxes and this makes it feel.like I am...hopefully it's as accurate as it says
Date published: 2023-03-12
Rated 5 out of 5 by from awesome This is has been the best experience I have had with Turbo Tax or any other Tax Prep! THank you to Raquel. She communicated well, I understood what we needed, to complete the taxes for 2020. I'd like to have her prepare my 2023 taxes.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7008
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use Makes filing taxes, especially being military very dumb down easy to use
Date published: 2023-03-12
Rated 5 out of 5 by from 8 years and counting I have used Turbo Tax for eight years and will continue to do so. They are always helpful if I have questions and the helpful hints are very beneficial. I have recommended to several people.
Date published: 2023-03-12
Rated 3 out of 5 by from seems to work so far It seems to work so far. Not sure why I have to do this
Date published: 2023-03-12
Rated 5 out of 5 by from It's Easy I'm r tarded and I did it so good so good yeah I did it
Date published: 2023-03-12
Rated 1 out of 5 by from Worst I'd ever experienced I have used Turbo tax for the last 11 years, and this was the worst experience I have ever had. The program was hard to use, I kept loosing the live assist, and the worst was how the program kept adding fees. I first agreed to a $54 for Audit support, then when I was half way thru they said I had to go premium to get the right forms for my Solar Claim, which was another $129, then after the horrible experience I get to the end and they tell me I have to pay another $64 or loose my State Return. I will never use this program again. For someone who takes the standard deduction, and had only one extra form for the solar this cost $252
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax continues to be Awesome! I have used TurboTax for over 20 years.... it is STILL easy & great to use.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax was thorough and self explanatory. Great program for completing my brothers final Trust Tax return.
Date published: 2023-03-12
Rated 1 out of 5 by from Turbo Tax- Easy to use Turbo Tax was very easy to use. Did all the work fo me really. I was really happy until the very end of filing taxes. I wanted the free turbo tax, then I agreed to pay $59 for federal/state. Turbo Tax added another $30 fee for stuff I don't want. So yes they only get 1 star!
Date published: 2023-03-12
Rated 5 out of 5 by from First time filing for myself as small busienss I have been paying tax people.for years thinking I'm not smart enough to do taxes and this makes it feel.like I am...hopefully it's as accurate as it says
Date published: 2023-03-12
Rated 5 out of 5 by from awesome This is has been the best experience I have had with Turbo Tax or any other Tax Prep! THank you to Raquel. She communicated well, I understood what we needed, to complete the taxes for 2020. I'd like to have her prepare my 2023 taxes.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 7008