TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from awesome they are great everyone should try it first year using
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is easy to follow Turbo tax is easy to follow, screen to screen, and prompts you to review answers when necessary. I did not use live tax advise.
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax TurboTax always makes filing taxes stress free. I love the ease of inputting all your information and how they coordinate with ADP to input your W2 forms. I will definitely be using TurboTax for many years!
Date published: 2021-02-27
Rated 2 out of 5 by from $40 Charge to Pay with Refund I have filed with Turbo Tax for 8 years now. I was hesitant this year due to the second stimulus check issue, but I decided convenience was easier for me this year. Filing my taxes is a pretty quick and simple process, and I'm okay with paying the $40 fee for services as well as the $40 fee for my state taxes. The $40 fee for using my refund to pay Turbo Tax those fees..... is ridiculous. Has this always been the policy? Maybe. Considering the economic instability nipping at the heels of working class Americans during this Pandemic, it just seems like that fee is taking advantage. The process of actually filing the taxes was super streamlined and easy.... so I will say that is a positive.
Date published: 2021-02-27
Rated 5 out of 5 by from OUTSTANDING! It has improved greatly the last few years - will continue to use.
Date published: 2021-02-27
Rated 5 out of 5 by from really easy was easy to use,, had step by step instructions that was easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by from No More Pencils In the Stone Age (before Turbo Tax) my taxes were not complicated enough to pay an accountant. However, the battle of pencils and erasers took up hours of a day. Since using Turbo Tax I do not dread filing day.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and Secure It is never a daunting preparation for me because TurboTax makes it so easy.
Date published: 2021-02-27
Rated 3 out of 5 by from A bit buggy this year. Overall, it is quick and easy. This year it kept asking for my wife's W-2 information, but she was not employed in 2020. Even though I deleted it when I went through the income, it still came up on the review before I file. I had to jump back to the income section and delete it a second time.
Date published: 2021-02-27
Rated 2 out of 5 by from W2 Error It asked me to fill in my W2 twice and doubled my income almost causing me to lose 2000 if I wouldn’t have caught it.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7002
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome they are great everyone should try it first year using
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is easy to follow Turbo tax is easy to follow, screen to screen, and prompts you to review answers when necessary. I did not use live tax advise.
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax TurboTax always makes filing taxes stress free. I love the ease of inputting all your information and how they coordinate with ADP to input your W2 forms. I will definitely be using TurboTax for many years!
Date published: 2021-02-27
Rated 2 out of 5 by from $40 Charge to Pay with Refund I have filed with Turbo Tax for 8 years now. I was hesitant this year due to the second stimulus check issue, but I decided convenience was easier for me this year. Filing my taxes is a pretty quick and simple process, and I'm okay with paying the $40 fee for services as well as the $40 fee for my state taxes. The $40 fee for using my refund to pay Turbo Tax those fees..... is ridiculous. Has this always been the policy? Maybe. Considering the economic instability nipping at the heels of working class Americans during this Pandemic, it just seems like that fee is taking advantage. The process of actually filing the taxes was super streamlined and easy.... so I will say that is a positive.
Date published: 2021-02-27
Rated 5 out of 5 by from OUTSTANDING! It has improved greatly the last few years - will continue to use.
Date published: 2021-02-27
Rated 5 out of 5 by from really easy was easy to use,, had step by step instructions that was easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by from No More Pencils In the Stone Age (before Turbo Tax) my taxes were not complicated enough to pay an accountant. However, the battle of pencils and erasers took up hours of a day. Since using Turbo Tax I do not dread filing day.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and Secure It is never a daunting preparation for me because TurboTax makes it so easy.
Date published: 2021-02-27
Rated 3 out of 5 by from A bit buggy this year. Overall, it is quick and easy. This year it kept asking for my wife's W-2 information, but she was not employed in 2020. Even though I deleted it when I went through the income, it still came up on the review before I file. I had to jump back to the income section and delete it a second time.
Date published: 2021-02-27
Rated 2 out of 5 by from W2 Error It asked me to fill in my W2 twice and doubled my income almost causing me to lose 2000 if I wouldn’t have caught it.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 7002