TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Thorough!! Easy to peruse through the forms. Asks the right questions. Easy to manuever through the forms manually.
Date published: 2021-03-10
Rated 4 out of 5 by from CNA good fast and easy. Thank you for your time. Will do it again.
Date published: 2021-03-10
Rated 4 out of 5 by from I count on TurboTax Every Year I've used TurboTax for years, and I have been generally very pleased. This year I had a few glitches. I had a question and was not able to connect with a live expert. I wanted to sign up for TurboTax advantage, but had no prompt to enter my Intuit ID; the system wanted me to create a new account, instead, so I had to forego signing up.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax they have great Customer support. I had contacted them a few times for help, and they made sure I knew what I was doing. They were very kind, understanding and patient.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo is awesome turbo tax was easy and made it enjoyable do my own taxes the last 2 years
Date published: 2021-03-10
Rated 3 out of 5 by from Software Generally Good. Support, not so much. The basic tax preparing process went pretty well. I had two problems. First, I understood the filing of my state return was included in the purchase price. This was not the case. When trying to file and pay, I could not get the payment process to work. I spent an hour and a half on the phone with Intuit with no resolution. I was ultimately disconnected. I eventually got the process to work. Second, when trying to file, I got an error for a payee name too long on a worksheet. There is no direct method, I could find, to quickly repair the error. The name came from the forms I downloaded from the payees website. I was eventually able to find and change the length from 'Corporation' to 'Corp'. I though this was a gratuitous error that Intuit could easily have suggested a fix and implemented same with my approval.
Date published: 2021-03-10
Rated 5 out of 5 by from Great The information I received was very helpful. I appreciated the assistance.
Date published: 2021-03-10
Rated 5 out of 5 by from Love the convenience of of Turbo Tax Turbo Tax is easy to use and so convenient to use at home.
Date published: 2021-03-10
Rated 5 out of 5 by from TURBOTAX IS WORTH IT as much as I HATE doing taxes you made it bare able.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is so EASY to use I'm responsible for filing taxes for our LLC and Turbo Tax Business was easy to use with clear instructions and explanations. It beats Tax Act by a mile! Not even a competition.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7002
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thorough!! Easy to peruse through the forms. Asks the right questions. Easy to manuever through the forms manually.
Date published: 2021-03-10
Rated 4 out of 5 by from CNA good fast and easy. Thank you for your time. Will do it again.
Date published: 2021-03-10
Rated 4 out of 5 by from I count on TurboTax Every Year I've used TurboTax for years, and I have been generally very pleased. This year I had a few glitches. I had a question and was not able to connect with a live expert. I wanted to sign up for TurboTax advantage, but had no prompt to enter my Intuit ID; the system wanted me to create a new account, instead, so I had to forego signing up.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax they have great Customer support. I had contacted them a few times for help, and they made sure I knew what I was doing. They were very kind, understanding and patient.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo is awesome turbo tax was easy and made it enjoyable do my own taxes the last 2 years
Date published: 2021-03-10
Rated 3 out of 5 by from Software Generally Good. Support, not so much. The basic tax preparing process went pretty well. I had two problems. First, I understood the filing of my state return was included in the purchase price. This was not the case. When trying to file and pay, I could not get the payment process to work. I spent an hour and a half on the phone with Intuit with no resolution. I was ultimately disconnected. I eventually got the process to work. Second, when trying to file, I got an error for a payee name too long on a worksheet. There is no direct method, I could find, to quickly repair the error. The name came from the forms I downloaded from the payees website. I was eventually able to find and change the length from 'Corporation' to 'Corp'. I though this was a gratuitous error that Intuit could easily have suggested a fix and implemented same with my approval.
Date published: 2021-03-10
Rated 5 out of 5 by from Great The information I received was very helpful. I appreciated the assistance.
Date published: 2021-03-10
Rated 5 out of 5 by from Love the convenience of of Turbo Tax Turbo Tax is easy to use and so convenient to use at home.
Date published: 2021-03-10
Rated 5 out of 5 by from TURBOTAX IS WORTH IT as much as I HATE doing taxes you made it bare able.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is so EASY to use I'm responsible for filing taxes for our LLC and Turbo Tax Business was easy to use with clear instructions and explanations. It beats Tax Act by a mile! Not even a competition.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7002