TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 5 out of 5 by
Twinsmom84 from
awesome
they are great everyone should try it first year using
Date published: 2021-02-27
Rated 5 out of 5 by
Rick the boatman from
Turbo tax is easy to follow
Turbo tax is easy to follow, screen to screen, and prompts you to review answers when necessary. I did not use live tax advise.
Date published: 2021-02-27
Rated 5 out of 5 by
StacyK12 from
Love TurboTax
TurboTax always makes filing taxes stress free. I love the ease of inputting all your information and how they coordinate with ADP to input your W2 forms. I will definitely be using TurboTax for many years!
Date published: 2021-02-27
Rated 2 out of 5 by
LC46 from
$40 Charge to Pay with Refund
I have filed with Turbo Tax for 8 years now. I was hesitant this year due to the second stimulus check issue, but I decided convenience was easier for me this year. Filing my taxes is a pretty quick and simple process, and I'm okay with paying the $40 fee for services as well as the $40 fee for my state taxes. The $40 fee for using my refund to pay Turbo Tax those fees..... is ridiculous. Has this always been the policy? Maybe. Considering the economic instability nipping at the heels of working class Americans during this Pandemic, it just seems like that fee is taking advantage. The process of actually filing the taxes was super streamlined and easy.... so I will say that is a positive.
Date published: 2021-02-27
Rated 5 out of 5 by
fiumario from
OUTSTANDING!
It has improved greatly the last few years - will continue to use.
Date published: 2021-02-27
Rated 5 out of 5 by
phelba from
really easy
was easy to use,, had step by step instructions that was easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by
MikeandMare from
No More Pencils
In the Stone Age (before Turbo Tax) my taxes were not complicated enough to pay an accountant. However, the battle of pencils and erasers took up hours of a day. Since using Turbo Tax I do not dread filing day.
Date published: 2021-02-27
Rated 5 out of 5 by
Robin8 from
Easy and Secure
It is never a daunting preparation for me because TurboTax makes it so easy.
Date published: 2021-02-27
Rated 3 out of 5 by
Bob40ish from
A bit buggy this year.
Overall, it is quick and easy. This year it kept asking for my wife's W-2 information, but she was not employed in 2020. Even though I deleted it when I went through the income, it still came up on the review before I file. I had to jump back to the income section and delete it a second time.
Date published: 2021-02-27
Rated 2 out of 5 by
Josprink16 from
W2 Error
It asked me to fill in my W2 twice and doubled my income almost causing me to lose 2000 if I wouldn’t have caught it.
All TurboTax® Offerings Reviews - Page 7002
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Twinsmom84 from
awesome
they are great everyone should try it first year using
Date published: 2021-02-27
Rated 5 out of 5 by
Rick the boatman from
Turbo tax is easy to follow
Turbo tax is easy to follow, screen to screen, and prompts you to review answers when necessary. I did not use live tax advise.
Date published: 2021-02-27
Rated 5 out of 5 by
StacyK12 from
Love TurboTax
TurboTax always makes filing taxes stress free. I love the ease of inputting all your information and how they coordinate with ADP to input your W2 forms. I will definitely be using TurboTax for many years!
Date published: 2021-02-27
Rated 2 out of 5 by
LC46 from
$40 Charge to Pay with Refund
I have filed with Turbo Tax for 8 years now. I was hesitant this year due to the second stimulus check issue, but I decided convenience was easier for me this year. Filing my taxes is a pretty quick and simple process, and I'm okay with paying the $40 fee for services as well as the $40 fee for my state taxes. The $40 fee for using my refund to pay Turbo Tax those fees..... is ridiculous. Has this always been the policy? Maybe. Considering the economic instability nipping at the heels of working class Americans during this Pandemic, it just seems like that fee is taking advantage. The process of actually filing the taxes was super streamlined and easy.... so I will say that is a positive.
Date published: 2021-02-27
Rated 5 out of 5 by
fiumario from
OUTSTANDING!
It has improved greatly the last few years - will continue to use.
Date published: 2021-02-27
Rated 5 out of 5 by
phelba from
really easy
was easy to use,, had step by step instructions that was easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by
MikeandMare from
No More Pencils
In the Stone Age (before Turbo Tax) my taxes were not complicated enough to pay an accountant. However, the battle of pencils and erasers took up hours of a day. Since using Turbo Tax I do not dread filing day.
Date published: 2021-02-27
Rated 5 out of 5 by
Robin8 from
Easy and Secure
It is never a daunting preparation for me because TurboTax makes it so easy.
Date published: 2021-02-27
Rated 3 out of 5 by
Bob40ish from
A bit buggy this year.
Overall, it is quick and easy. This year it kept asking for my wife's W-2 information, but she was not employed in 2020. Even though I deleted it when I went through the income, it still came up on the review before I file. I had to jump back to the income section and delete it a second time.
Date published: 2021-02-27
Rated 2 out of 5 by
Josprink16 from
W2 Error
It asked me to fill in my W2 twice and doubled my income almost causing me to lose 2000 if I wouldn’t have caught it.
All TurboTax® Offerings Reviews - Page 7002
Date published: 2021-02-27