TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Communication needs to improve I began my expert-assisted tax process in March and my expert was unable to finish by the 4/18 deadline. At that point, my account was closed, I had to file an extension, and wait a week to speak to a Turbo Tax professional. I was not aware my account would be closed and there needs to be better communication about what will happen when your tax expert cannot complete your return in time. I had to be placed with another expert given my expert was no longer available after 4/18.
Date published: 2022-05-05
Rated 5 out of 5 by from Awesome! I have great experience with Turbo Tax. Software is easy to upload and complete information. It is easy to communicate with tax expert.
Date published: 2022-05-05
Rated 4 out of 5 by from TurboTax is confusing but helpful TuboTax is a helpful tool especially for me who is extremely confused. It is easy to do but it is expensive.
Date published: 2022-05-05
Rated 5 out of 5 by from Awesome service Quick and easy helping you along the way until the end!
Date published: 2022-05-05
Rated 5 out of 5 by from Sydney is very helpful Sydney was very attentive and responsive to all my questions
Date published: 2022-05-05
Rated 5 out of 5 by from TurboTax! TurboTax is very helpful! They actually make the process fun and willing to get it done. I love the helpful links to questions on an area of uncertainty. They know how to break it down in a manner that's understandable. Also, the chat help is amazing! Marty was quick, efficient and easy to understand.
Date published: 2022-05-05
Rated 3 out of 5 by from Turbo Tax experience could have been better It would’ve nice to be able to communicate more accurately with tax preparer get clarification if I’m owe money for filing taxes.
Date published: 2022-05-05
Rated 5 out of 5 by from TURBO TAX AWESOME REALLY HELPFUL GAVE ME ADVICE FOR DOING NEXT YEARS TAXES
Date published: 2022-05-05
Rated 3 out of 5 by from i had a very bad experience with turbtax this time i could not get to e mail and had to print it out and send ti in by us postal servies
Date published: 2022-05-05
Rated 5 out of 5 by from Great product! An excellent product. Easy to use with awesome guidance every step of the way!
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 71
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Communication needs to improve I began my expert-assisted tax process in March and my expert was unable to finish by the 4/18 deadline. At that point, my account was closed, I had to file an extension, and wait a week to speak to a Turbo Tax professional. I was not aware my account would be closed and there needs to be better communication about what will happen when your tax expert cannot complete your return in time. I had to be placed with another expert given my expert was no longer available after 4/18.
Date published: 2022-05-05
Rated 5 out of 5 by from Awesome! I have great experience with Turbo Tax. Software is easy to upload and complete information. It is easy to communicate with tax expert.
Date published: 2022-05-05
Rated 4 out of 5 by from TurboTax is confusing but helpful TuboTax is a helpful tool especially for me who is extremely confused. It is easy to do but it is expensive.
Date published: 2022-05-05
Rated 5 out of 5 by from Awesome service Quick and easy helping you along the way until the end!
Date published: 2022-05-05
Rated 5 out of 5 by from Sydney is very helpful Sydney was very attentive and responsive to all my questions
Date published: 2022-05-05
Rated 5 out of 5 by from TurboTax! TurboTax is very helpful! They actually make the process fun and willing to get it done. I love the helpful links to questions on an area of uncertainty. They know how to break it down in a manner that's understandable. Also, the chat help is amazing! Marty was quick, efficient and easy to understand.
Date published: 2022-05-05
Rated 3 out of 5 by from Turbo Tax experience could have been better It would’ve nice to be able to communicate more accurately with tax preparer get clarification if I’m owe money for filing taxes.
Date published: 2022-05-05
Rated 5 out of 5 by from TURBO TAX AWESOME REALLY HELPFUL GAVE ME ADVICE FOR DOING NEXT YEARS TAXES
Date published: 2022-05-05
Rated 3 out of 5 by from i had a very bad experience with turbtax this time i could not get to e mail and had to print it out and send ti in by us postal servies
Date published: 2022-05-05
Rated 5 out of 5 by from Great product! An excellent product. Easy to use with awesome guidance every step of the way!
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 71