TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from It's good Some of the info were confusing, but I am glad I got Sana to call me and straighten the issue for me.
Date published: 2022-03-29
Rated 5 out of 5 by from Great experience Easy process, I will recommend to my friends and family.
Date published: 2022-03-29
Rated 5 out of 5 by from User Friendly Very user friendly, was hesitant to use. We've filled our taxes through a CPA for years and was pleasantly surprised how easy this program is to use.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is great This online product combined with expert advice on the phone, was very efficient and worked well. The expert called me 30 minutes after my request. We worked together, I received the help and filed the federal and state tax returns on the same day.
Date published: 2022-03-29
Rated 5 out of 5 by from Thanks for an easy return I needed a quick fast way to return and you did it for me!
Date published: 2022-03-29
Rated 2 out of 5 by from What else were you going to do? Look, it's Turbo Tax. We are well into "institutional" companies here. They had the forms and applied them correctly, and eventually asked everything I needed. They *did* scare me with a balance that was 60% higher than my final bill for much of the process, and did make it hard to enter unreported numbers on a 1099 (adjusted cost basis for stock trades specifically), but eventually everything turned out well.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is nice I would like to have a block to explain my answers or provide amplifying information, per question. Currently there is no such feature.
Date published: 2022-03-29
Rated 4 out of 5 by from a life saver for the most annoying job I have very complicated taxes. Turbo tax was an efficient, economical way to get them done. Despite taking days and losing hair over it. Why do we do this again? Oh right, the MIC must be kept in business.
Date published: 2022-03-29
Rated 4 out of 5 by from More options this year The software seemed to be more complicated this year and not very clear and the question being asked. I found myself searching the forums a lot more and finally broke down and did the Full-Service option. I was very pleased with the service that Turbo Tax Full Service gave me but disappointed the software felt like it missed the mark this year. I am not sure if the taxes laws are getting more convoluted or the software was not clear.
Date published: 2022-03-29
Rated 4 out of 5 by from Used Turbo Tax many years This time I used the app online. The interview worked well. I was disappointed with the price being raised from years past, but the information and support was excellent.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 6997
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's good Some of the info were confusing, but I am glad I got Sana to call me and straighten the issue for me.
Date published: 2022-03-29
Rated 5 out of 5 by from Great experience Easy process, I will recommend to my friends and family.
Date published: 2022-03-29
Rated 5 out of 5 by from User Friendly Very user friendly, was hesitant to use. We've filled our taxes through a CPA for years and was pleasantly surprised how easy this program is to use.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is great This online product combined with expert advice on the phone, was very efficient and worked well. The expert called me 30 minutes after my request. We worked together, I received the help and filed the federal and state tax returns on the same day.
Date published: 2022-03-29
Rated 5 out of 5 by from Thanks for an easy return I needed a quick fast way to return and you did it for me!
Date published: 2022-03-29
Rated 2 out of 5 by from What else were you going to do? Look, it's Turbo Tax. We are well into "institutional" companies here. They had the forms and applied them correctly, and eventually asked everything I needed. They *did* scare me with a balance that was 60% higher than my final bill for much of the process, and did make it hard to enter unreported numbers on a 1099 (adjusted cost basis for stock trades specifically), but eventually everything turned out well.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo tax is nice I would like to have a block to explain my answers or provide amplifying information, per question. Currently there is no such feature.
Date published: 2022-03-29
Rated 4 out of 5 by from a life saver for the most annoying job I have very complicated taxes. Turbo tax was an efficient, economical way to get them done. Despite taking days and losing hair over it. Why do we do this again? Oh right, the MIC must be kept in business.
Date published: 2022-03-29
Rated 4 out of 5 by from More options this year The software seemed to be more complicated this year and not very clear and the question being asked. I found myself searching the forums a lot more and finally broke down and did the Full-Service option. I was very pleased with the service that Turbo Tax Full Service gave me but disappointed the software felt like it missed the mark this year. I am not sure if the taxes laws are getting more convoluted or the software was not clear.
Date published: 2022-03-29
Rated 4 out of 5 by from Used Turbo Tax many years This time I used the app online. The interview worked well. I was disappointed with the price being raised from years past, but the information and support was excellent.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 6997