TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Always a pleasure Quick and easy, as always. Great prompts. None of that nagging "what am I forgetting" feeling.
Date published: 2022-03-31
Rated 5 out of 5 by from She was fast and helpful The lady was really sweet and patient and she made it so easy for me to know what I was supposed to do.
Date published: 2022-03-31
Rated 5 out of 5 by from LOVE TURBO TAX Easy to use, very intuitive. I've used Turbo Tax for years.
Date published: 2022-03-31
Rated 4 out of 5 by from No Answer for issues Two sections came up with numbers that i do not believe were correct i tried to figure out how and why, never could and could not get TT to correct. Also, at very end it said it would print out forms that i needed to mail in addition to electronic submission, but kept coming up that it could not convert them to PDF and just left me hanging Grrrr!!!!
Date published: 2022-03-31
Rated 3 out of 5 by from dcbray thought you have too many fees to file - next year stop with all the extra fees
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo tax is more expensive I don't think I needed live help. But I couldn't go back and take it off after I clicked on it.
Date published: 2022-03-31
Rated 5 out of 5 by from turbo tax is excellent the person that they have in the live chat are all wonderful and very much experience on helping me thanks a lot keep the good work ya made filing my taxes very easy to do.
Date published: 2022-03-31
Rated 5 out of 5 by from Thank you, TurboTax! For 8 years TurboTax has made filing taxes by myself easy and understandable!! Every time I log in I see new updates, whether it be funny jokes added to make the stress of tax filing more bearable, or an easier layout for everyone to be able to read. Thanks TurboTax, I'd be lost every tax season without you!!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is quick, easy and efficient! I love how you can personalize everything to fit your needs.
Date published: 2022-03-31
Rated 2 out of 5 by from Turbotax used to be awesome! Used to work so smoothly. Now too many glitches. Tells me there's an error, and there isn't. Google is the only way to find workarounds, and even those are iffy.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 6986
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always a pleasure Quick and easy, as always. Great prompts. None of that nagging "what am I forgetting" feeling.
Date published: 2022-03-31
Rated 5 out of 5 by from She was fast and helpful The lady was really sweet and patient and she made it so easy for me to know what I was supposed to do.
Date published: 2022-03-31
Rated 5 out of 5 by from LOVE TURBO TAX Easy to use, very intuitive. I've used Turbo Tax for years.
Date published: 2022-03-31
Rated 4 out of 5 by from No Answer for issues Two sections came up with numbers that i do not believe were correct i tried to figure out how and why, never could and could not get TT to correct. Also, at very end it said it would print out forms that i needed to mail in addition to electronic submission, but kept coming up that it could not convert them to PDF and just left me hanging Grrrr!!!!
Date published: 2022-03-31
Rated 3 out of 5 by from dcbray thought you have too many fees to file - next year stop with all the extra fees
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo tax is more expensive I don't think I needed live help. But I couldn't go back and take it off after I clicked on it.
Date published: 2022-03-31
Rated 5 out of 5 by from turbo tax is excellent the person that they have in the live chat are all wonderful and very much experience on helping me thanks a lot keep the good work ya made filing my taxes very easy to do.
Date published: 2022-03-31
Rated 5 out of 5 by from Thank you, TurboTax! For 8 years TurboTax has made filing taxes by myself easy and understandable!! Every time I log in I see new updates, whether it be funny jokes added to make the stress of tax filing more bearable, or an easier layout for everyone to be able to read. Thanks TurboTax, I'd be lost every tax season without you!!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is quick, easy and efficient! I love how you can personalize everything to fit your needs.
Date published: 2022-03-31
Rated 2 out of 5 by from Turbotax used to be awesome! Used to work so smoothly. Now too many glitches. Tells me there's an error, and there isn't. Google is the only way to find workarounds, and even those are iffy.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 6986