TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from YOU ROCK I USE TURBO TAX BECAUSE IT IS SO EASY TO USE IT IS ALSO GREAT FOR A BASIC RETURN
Date published: 2022-04-18
Rated 5 out of 5 by from Angela A is Awesome My experience on Turbo Tax has always been good, but with the professional help of Turbo Tax live expert Angela A, my experience, understanding and skill with turbo tax has evolved in appreciated and thankful ways. I felt like a student, Angela A was the best tutor and now i can understand and share what i have learnt and be proud about it.
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy to file Turbo Tax 2021 was just as easy to file as last year.
Date published: 2022-04-18
Rated 5 out of 5 by from taxes turbo tax was easy and was simple to use if you just follow directions
Date published: 2022-04-18
Rated 3 out of 5 by from Entering credit card info-state filing fee Preparing taxes was no problem. But entering credit card information for state filing was terrible. I used this in past but application forced me to enter same information again. When I lost the focus from application, I can see the open window but was unable to access. I have to login 3 times. Aplication already has all the information but poor design and implementation forced to enter same information multiple times.
Date published: 2022-04-18
Rated 5 out of 5 by from Always the best easy to use. affordable. safe.....................
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is a Lifesaver We love using Turbo Tax and will continue to use it every year.
Date published: 2022-04-18
Rated 3 out of 5 by from Worst year of Turbo Tax software (2021 return) I have used Turbo Tax for over 20 years and this year's had 3 major flaws. 1. Had to go to a forum and change underlying windows settings in order to load the program--sucked up over 3 hours of my time. 2 Unclear instructions on how to handle Crypto income and associated Form 1099-K. 3. I purchased Deluxe version with one free state efile and yet, TT forced me to pay an addidional $25 on my credit card to file my son's MA return.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is great when smoothly, I always procrastinate when it comes to taxes but with Turbo tax it is easy
Date published: 2022-04-18
Rated 3 out of 5 by from Struggles with discounts Overall Turbotax was okay to use. What I didnt like is that I was supposed to get a discount through Robinhood but it never went through on the Turbotax side, and when I asked a customer service agent about it (and was on hold for 10+ minutes) I never got a straight answer. Based on this and the fact H&R Block has decent software now I probably wont use Turbotax going forward.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 699
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from YOU ROCK I USE TURBO TAX BECAUSE IT IS SO EASY TO USE IT IS ALSO GREAT FOR A BASIC RETURN
Date published: 2022-04-18
Rated 5 out of 5 by from Angela A is Awesome My experience on Turbo Tax has always been good, but with the professional help of Turbo Tax live expert Angela A, my experience, understanding and skill with turbo tax has evolved in appreciated and thankful ways. I felt like a student, Angela A was the best tutor and now i can understand and share what i have learnt and be proud about it.
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy to file Turbo Tax 2021 was just as easy to file as last year.
Date published: 2022-04-18
Rated 5 out of 5 by from taxes turbo tax was easy and was simple to use if you just follow directions
Date published: 2022-04-18
Rated 3 out of 5 by from Entering credit card info-state filing fee Preparing taxes was no problem. But entering credit card information for state filing was terrible. I used this in past but application forced me to enter same information again. When I lost the focus from application, I can see the open window but was unable to access. I have to login 3 times. Aplication already has all the information but poor design and implementation forced to enter same information multiple times.
Date published: 2022-04-18
Rated 5 out of 5 by from Always the best easy to use. affordable. safe.....................
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is a Lifesaver We love using Turbo Tax and will continue to use it every year.
Date published: 2022-04-18
Rated 3 out of 5 by from Worst year of Turbo Tax software (2021 return) I have used Turbo Tax for over 20 years and this year's had 3 major flaws. 1. Had to go to a forum and change underlying windows settings in order to load the program--sucked up over 3 hours of my time. 2 Unclear instructions on how to handle Crypto income and associated Form 1099-K. 3. I purchased Deluxe version with one free state efile and yet, TT forced me to pay an addidional $25 on my credit card to file my son's MA return.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is great when smoothly, I always procrastinate when it comes to taxes but with Turbo tax it is easy
Date published: 2022-04-18
Rated 3 out of 5 by from Struggles with discounts Overall Turbotax was okay to use. What I didnt like is that I was supposed to get a discount through Robinhood but it never went through on the Turbotax side, and when I asked a customer service agent about it (and was on hold for 10+ minutes) I never got a straight answer. Based on this and the fact H&R Block has decent software now I probably wont use Turbotax going forward.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 699