TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I LIKE TURBOTAX TURBOTAX MAKES IT EASY! AND IT ALWAYS HAS EASY TO UNDERSTAND DESCRIPTIONS AND PERTINENT CLARIFICATIONS FOR THE FIELDS I DONT UNDERSTAND.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use It is quick and effective. The feature that imports your data is great.
Date published: 2023-03-13
Rated 1 out of 5 by from Major Issue with Program Update and State Download I've been a TurboTax user for years. This year, the program would not complete a required download that was required in order to file. After an hour with a rep and completing the download, the program would not recognize my state returns, telling me that I needed to purchase them (Error Code 190). After another hour with another rep, she could not help with this. I then searched in TT and finally I found a fix under the phrase (approximately) 'state efile update loop'. You will need to scroll down. The first fix failed but the second finally worked. Two hours of lost time - VERY frustrating.
Date published: 2023-03-13
Rated 5 out of 5 by from Simple to use. Simple to use and I don't have to pay a tax person!
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is fantastic! I've used TurboTax for many years now, and it only keeps getting better!
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for the past 3 years and it has done a great job without issue. Happy I found it. Everything was explained perfectly and with great detail.
Date published: 2023-03-13
Rated 5 out of 5 by from Very clean process Very smooth, and very professional while not sounding life a stiff board. Great folks, glad to stick around for another year. Have a good one guys!
Date published: 2023-03-13
Rated 4 out of 5 by from TurboTax makes filing easy! But Expensive! Easy to complete, step-by-step instructions and sidebar guidance. Very expensive for a click and send service, however.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax and Jose are awesome! Jose was easy to work with and was very knowledgeable. I would highly recommend working with Jose.
Date published: 2023-03-13
Rated 5 out of 5 by from Great The service was Very quick and professional and not very expensive
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6978
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LIKE TURBOTAX TURBOTAX MAKES IT EASY! AND IT ALWAYS HAS EASY TO UNDERSTAND DESCRIPTIONS AND PERTINENT CLARIFICATIONS FOR THE FIELDS I DONT UNDERSTAND.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to use It is quick and effective. The feature that imports your data is great.
Date published: 2023-03-13
Rated 1 out of 5 by from Major Issue with Program Update and State Download I've been a TurboTax user for years. This year, the program would not complete a required download that was required in order to file. After an hour with a rep and completing the download, the program would not recognize my state returns, telling me that I needed to purchase them (Error Code 190). After another hour with another rep, she could not help with this. I then searched in TT and finally I found a fix under the phrase (approximately) 'state efile update loop'. You will need to scroll down. The first fix failed but the second finally worked. Two hours of lost time - VERY frustrating.
Date published: 2023-03-13
Rated 5 out of 5 by from Simple to use. Simple to use and I don't have to pay a tax person!
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax is fantastic! I've used TurboTax for many years now, and it only keeps getting better!
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for the past 3 years and it has done a great job without issue. Happy I found it. Everything was explained perfectly and with great detail.
Date published: 2023-03-13
Rated 5 out of 5 by from Very clean process Very smooth, and very professional while not sounding life a stiff board. Great folks, glad to stick around for another year. Have a good one guys!
Date published: 2023-03-13
Rated 4 out of 5 by from TurboTax makes filing easy! But Expensive! Easy to complete, step-by-step instructions and sidebar guidance. Very expensive for a click and send service, however.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax and Jose are awesome! Jose was easy to work with and was very knowledgeable. I would highly recommend working with Jose.
Date published: 2023-03-13
Rated 5 out of 5 by from Great The service was Very quick and professional and not very expensive
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6978