TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Experience All interactions were great and smooth. I will return again.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax Wonderful Very help easy to understand and do yourself very Great
Date published: 2022-03-29
Rated 4 out of 5 by from PR transmit return bug still not fixed this year The reegular procedure for creating the tax return is fine but every single year now when I go to transmit the return, I am sent on a relentless circle regarding the PR address phone etc, telling me to enter then when I enter the error says it shouldnt be entered, Ridiculous as I know for a fact many others have the same issue and every year I have to search for the workaround to finally get them transmitted. FIX THIS BUG...PLEASE
Date published: 2022-03-29
Rated 2 out of 5 by from Difficult to use relative to the Apple versions I need this to gather information from my broker and to file several trust returns. It's a bit slow and tedious especially when running through the material for a second time and having to answer questions a second time.
Date published: 2022-03-29
Rated 5 out of 5 by from Easy Turbo Tax made it so simple and easy to file my taxes. They answered all my questions. Will use again next year.
Date published: 2022-03-29
Rated 5 out of 5 by from So easy to use The free option is great. Very easy to follow along
Date published: 2022-03-29
Rated 5 out of 5 by from quick and easy it seems this years tax adventure went fast just quick and easy thanks. i did not engage a live expert but the star wont turn grey its stuck on a poor rating. not so. sorry and thanks
Date published: 2022-03-29
Rated 1 out of 5 by from Filing Taxes Should Be Free Pretty much everyone hates filing taxes. The government pretty much has all the info regarding our income so you'd think it'd be painless filing taxes! But no, it's a headache and the only way to lessen that headache is to pay a tax advisor or to use services like TurboTax. I'd love for our politicians to make paying taxes easier for their constituents but they're so afraid of offending lobbyists from Intuit and the like, that's not gonna happen anytime soon. It's true, you make a good product that's simple to use but dang it costs a lot. And all those constant requests to "upgrade" your service at the expense of even more of my hard-earned money? Forget that!
Date published: 2022-03-29
Rated 5 out of 5 by from Ismet was awesome Definitely recommend TurboTax professionals after my excellent experience with ismet
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax makes filing Mom's taxes easy! Turbo Tax takes you step-by-step, so you don't miss anything.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 6975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience All interactions were great and smooth. I will return again.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax Wonderful Very help easy to understand and do yourself very Great
Date published: 2022-03-29
Rated 4 out of 5 by from PR transmit return bug still not fixed this year The reegular procedure for creating the tax return is fine but every single year now when I go to transmit the return, I am sent on a relentless circle regarding the PR address phone etc, telling me to enter then when I enter the error says it shouldnt be entered, Ridiculous as I know for a fact many others have the same issue and every year I have to search for the workaround to finally get them transmitted. FIX THIS BUG...PLEASE
Date published: 2022-03-29
Rated 2 out of 5 by from Difficult to use relative to the Apple versions I need this to gather information from my broker and to file several trust returns. It's a bit slow and tedious especially when running through the material for a second time and having to answer questions a second time.
Date published: 2022-03-29
Rated 5 out of 5 by from Easy Turbo Tax made it so simple and easy to file my taxes. They answered all my questions. Will use again next year.
Date published: 2022-03-29
Rated 5 out of 5 by from So easy to use The free option is great. Very easy to follow along
Date published: 2022-03-29
Rated 5 out of 5 by from quick and easy it seems this years tax adventure went fast just quick and easy thanks. i did not engage a live expert but the star wont turn grey its stuck on a poor rating. not so. sorry and thanks
Date published: 2022-03-29
Rated 1 out of 5 by from Filing Taxes Should Be Free Pretty much everyone hates filing taxes. The government pretty much has all the info regarding our income so you'd think it'd be painless filing taxes! But no, it's a headache and the only way to lessen that headache is to pay a tax advisor or to use services like TurboTax. I'd love for our politicians to make paying taxes easier for their constituents but they're so afraid of offending lobbyists from Intuit and the like, that's not gonna happen anytime soon. It's true, you make a good product that's simple to use but dang it costs a lot. And all those constant requests to "upgrade" your service at the expense of even more of my hard-earned money? Forget that!
Date published: 2022-03-29
Rated 5 out of 5 by from Ismet was awesome Definitely recommend TurboTax professionals after my excellent experience with ismet
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax makes filing Mom's taxes easy! Turbo Tax takes you step-by-step, so you don't miss anything.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 6975