TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX TURBO TAX IS EASY TO USE THE ADVISORS ARE ALSO KNOWLEDGABLE AND EASY TO ASK QUESTIONS TO.
Date published: 2021-03-01
Rated 5 out of 5 by from I love TurboTax The service has been good for me to complete my own taxes. It take you step by step and thats what I love about the service. I also love the payment options it give you in order to process your return. I have recommended the service to others.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax was very easy and lots of helpful tips very easy with informative tips along the way. great
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax Connie-Anne is great! This was our first year filing ourselves. The past 30 years we've had an accountant file for us. The process was easy to follow. We were supported by representative Connie-Anne. She led us through the pages and answered all of our questions. We were very satisfied with our experience and will use turbotax next year. Hopefully we can have someone like Connie-Anne assist us.
Date published: 2021-03-01
Rated 2 out of 5 by from Got the job done Really great tool until the very end where it wanted me to "review" a job that was on last year's tax return that I had already clicked "no longer employed here" at the very beginning of the process. No simple way to eliminate this "review" as it shouldn't have even required review.
Date published: 2021-03-01
Rated 4 out of 5 by from It's Great, Until You Have to Use Paid Services Don't get me wrong, TurboTax is pretty great. It flows nicely, the buttons are nice and large, but I had a lot of trouble trying to pay the service fees with my credit card. I entered my mailing address exactly, put in my card information exactly, but no avail. I'm not the only one with this issue either. I eventually got tired and threw an extra $40 of my federal return at TurboTax so they could process it that way, which I think is the point. I will definitely be looking into alternatives next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome, but one hiccup As usual, TurboTax is the way to go! This year I had a software hiccup, but log off, wait a while, them log back on it is went through with no problems.
Date published: 2021-03-01
Rated 5 out of 5 by from GREAT! Easy to navigate and step by step directions! Great service!
Date published: 2021-03-01
Rated 5 out of 5 by from Great service everything was easy to do. I was guided step by step as to where to go or what to do from one point to the other.
Date published: 2021-03-01
Rated 5 out of 5 by from Loved it I found the resources to be simple. I also felt that I was able to maximize all of my refund potential with their thorough tools.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6974
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX TURBO TAX IS EASY TO USE THE ADVISORS ARE ALSO KNOWLEDGABLE AND EASY TO ASK QUESTIONS TO.
Date published: 2021-03-01
Rated 5 out of 5 by from I love TurboTax The service has been good for me to complete my own taxes. It take you step by step and thats what I love about the service. I also love the payment options it give you in order to process your return. I have recommended the service to others.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax was very easy and lots of helpful tips very easy with informative tips along the way. great
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax Connie-Anne is great! This was our first year filing ourselves. The past 30 years we've had an accountant file for us. The process was easy to follow. We were supported by representative Connie-Anne. She led us through the pages and answered all of our questions. We were very satisfied with our experience and will use turbotax next year. Hopefully we can have someone like Connie-Anne assist us.
Date published: 2021-03-01
Rated 2 out of 5 by from Got the job done Really great tool until the very end where it wanted me to "review" a job that was on last year's tax return that I had already clicked "no longer employed here" at the very beginning of the process. No simple way to eliminate this "review" as it shouldn't have even required review.
Date published: 2021-03-01
Rated 4 out of 5 by from It's Great, Until You Have to Use Paid Services Don't get me wrong, TurboTax is pretty great. It flows nicely, the buttons are nice and large, but I had a lot of trouble trying to pay the service fees with my credit card. I entered my mailing address exactly, put in my card information exactly, but no avail. I'm not the only one with this issue either. I eventually got tired and threw an extra $40 of my federal return at TurboTax so they could process it that way, which I think is the point. I will definitely be looking into alternatives next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome, but one hiccup As usual, TurboTax is the way to go! This year I had a software hiccup, but log off, wait a while, them log back on it is went through with no problems.
Date published: 2021-03-01
Rated 5 out of 5 by from GREAT! Easy to navigate and step by step directions! Great service!
Date published: 2021-03-01
Rated 5 out of 5 by from Great service everything was easy to do. I was guided step by step as to where to go or what to do from one point to the other.
Date published: 2021-03-01
Rated 5 out of 5 by from Loved it I found the resources to be simple. I also felt that I was able to maximize all of my refund potential with their thorough tools.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6974