TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbotax is great. Online is ok Your downloaded version is far better than your online version. I still like the questioned based approach, and both versions work well. There are other products that seem to be catching up and TurboTax has not changed significantly in recent years. Online I was primarily disappointed by its continous ads. I'm paying for the service. there should be no ads, and you shouldn't push so hard to get me to purchase your upgrades and optional services. I did feel the downloaded version gave me better flexibility for changes, reviews and what if scenarios then I received online for the full self employeed Schedule C option.
Date published: 2022-04-19
Rated 5 out of 5 by from Been using for 7 years! Self-employed and have used TT for 7 years. Wouldn't do it any other way!
Date published: 2022-04-19
Rated 5 out of 5 by from great easy to use! use it every year. no problems. i buy it at a discount.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy but should be cheaper Easy to use but still way too much $$ to pay; it used to be free
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is my go to I've used turbo tax for years and absolutely love it
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax was great easy to use had no problems using the product will use it again
Date published: 2022-04-19
Rated 5 out of 5 by from User friendly Great, always save me time and allow me to get it done without any hassle.
Date published: 2022-04-19
Rated 4 out of 5 by from 2021 Was NOT as helpful Product was good - easy to use, but had several instances of application sending an error when trying to leave return and come back to it. Application had no ability to debug and repair, which for an important app such as this, should be a standard. Also, with several questions, offered very little in searches and help other than what was provided in the step-by-step. Help should provide further detail.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax is just not reliable anymore I've put up with Turbo Tax always backtracking and losing my place for too many years. This is the last year that I will put up with Turbo Tax always wanting me to verify something 20 times and then send me to a completely different part of my tax return. Then, their customer service and Q&A is atrocious. No help at all. I will be hiring a CPA next year instead of having to deal with these machines.
Date published: 2022-04-19
Rated 5 out of 5 by from Very easy to use! Turbo Tax is an excellent easy to use service for simple returns. Like the carry over of unchanged information from year to year. A bit cumbersome at the end trying to get you to join Credit Karma...could do without that.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is great. Online is ok Your downloaded version is far better than your online version. I still like the questioned based approach, and both versions work well. There are other products that seem to be catching up and TurboTax has not changed significantly in recent years. Online I was primarily disappointed by its continous ads. I'm paying for the service. there should be no ads, and you shouldn't push so hard to get me to purchase your upgrades and optional services. I did feel the downloaded version gave me better flexibility for changes, reviews and what if scenarios then I received online for the full self employeed Schedule C option.
Date published: 2022-04-19
Rated 5 out of 5 by from Been using for 7 years! Self-employed and have used TT for 7 years. Wouldn't do it any other way!
Date published: 2022-04-19
Rated 5 out of 5 by from great easy to use! use it every year. no problems. i buy it at a discount.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy but should be cheaper Easy to use but still way too much $$ to pay; it used to be free
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is my go to I've used turbo tax for years and absolutely love it
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax was great easy to use had no problems using the product will use it again
Date published: 2022-04-19
Rated 5 out of 5 by from User friendly Great, always save me time and allow me to get it done without any hassle.
Date published: 2022-04-19
Rated 4 out of 5 by from 2021 Was NOT as helpful Product was good - easy to use, but had several instances of application sending an error when trying to leave return and come back to it. Application had no ability to debug and repair, which for an important app such as this, should be a standard. Also, with several questions, offered very little in searches and help other than what was provided in the step-by-step. Help should provide further detail.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax is just not reliable anymore I've put up with Turbo Tax always backtracking and losing my place for too many years. This is the last year that I will put up with Turbo Tax always wanting me to verify something 20 times and then send me to a completely different part of my tax return. Then, their customer service and Q&A is atrocious. No help at all. I will be hiring a CPA next year instead of having to deal with these machines.
Date published: 2022-04-19
Rated 5 out of 5 by from Very easy to use! Turbo Tax is an excellent easy to use service for simple returns. Like the carry over of unchanged information from year to year. A bit cumbersome at the end trying to get you to join Credit Karma...could do without that.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6969