TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BillBo2 from
Turbotax is great. Online is ok
Your downloaded version is far better than your online version. I still like the questioned based approach, and both versions work well. There are other products that seem to be catching up and TurboTax has not changed significantly in recent years. Online I was primarily disappointed by its continous ads. I'm paying for the service. there should be no ads, and you shouldn't push so hard to get me to purchase your upgrades and optional services. I did feel the downloaded version gave me better flexibility for changes, reviews and what if scenarios then I received online for the full self employeed Schedule C option.
Date published: 2022-04-19
Rated 5 out of 5 by
RixDS from
Been using for 7 years!
Self-employed and have used TT for 7 years. Wouldn't do it any other way!
Date published: 2022-04-19
Rated 5 out of 5 by
retire2022 from
great
easy to use! use it every year. no problems. i buy it at a discount.
Date published: 2022-04-19
Rated 4 out of 5 by
natedogg2272 from
Easy but should be cheaper
Easy to use but still way too much $$ to pay; it used to be free
Date published: 2022-04-19
Rated 5 out of 5 by
Becca110 from
Turbo tax is my go to
I've used turbo tax for years and absolutely love it
Date published: 2022-04-19
Rated 5 out of 5 by
greg893710 from
Turbo Tax was great
easy to use had no problems using the product will use it again
Date published: 2022-04-19
Rated 5 out of 5 by
Yardboy756 from
User friendly
Great, always save me time and allow me to get it done without any hassle.
Date published: 2022-04-19
Rated 4 out of 5 by
TMG_longtimeuser from
2021 Was NOT as helpful
Product was good - easy to use, but had several instances of application sending an error when trying to leave return and come back to it. Application had no ability to debug and repair, which for an important app such as this, should be a standard. Also, with several questions, offered very little in searches and help other than what was provided in the step-by-step. Help should provide further detail.
Date published: 2022-04-19
Rated 1 out of 5 by
bheight1 from
Turbo Tax is just not reliable anymore
I've put up with Turbo Tax always backtracking and losing my place for too many years. This is the last year that I will put up with Turbo Tax always wanting me to verify something 20 times and then send me to a completely different part of my tax return. Then, their customer service and Q&A is atrocious. No help at all. I will be hiring a CPA next year instead of having to deal with these machines.
Date published: 2022-04-19
Rated 5 out of 5 by
RNH11 from
Very easy to use!
Turbo Tax is an excellent easy to use service for simple returns. Like the carry over of unchanged information from year to year. A bit cumbersome at the end trying to get you to join Credit Karma...could do without that.
All TurboTax® Offerings Reviews - Page 6969
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BillBo2 from
Turbotax is great. Online is ok
Your downloaded version is far better than your online version. I still like the questioned based approach, and both versions work well. There are other products that seem to be catching up and TurboTax has not changed significantly in recent years. Online I was primarily disappointed by its continous ads. I'm paying for the service. there should be no ads, and you shouldn't push so hard to get me to purchase your upgrades and optional services. I did feel the downloaded version gave me better flexibility for changes, reviews and what if scenarios then I received online for the full self employeed Schedule C option.
Date published: 2022-04-19
Rated 5 out of 5 by
RixDS from
Been using for 7 years!
Self-employed and have used TT for 7 years. Wouldn't do it any other way!
Date published: 2022-04-19
Rated 5 out of 5 by
retire2022 from
great
easy to use! use it every year. no problems. i buy it at a discount.
Date published: 2022-04-19
Rated 4 out of 5 by
natedogg2272 from
Easy but should be cheaper
Easy to use but still way too much $$ to pay; it used to be free
Date published: 2022-04-19
Rated 5 out of 5 by
Becca110 from
Turbo tax is my go to
I've used turbo tax for years and absolutely love it
Date published: 2022-04-19
Rated 5 out of 5 by
greg893710 from
Turbo Tax was great
easy to use had no problems using the product will use it again
Date published: 2022-04-19
Rated 5 out of 5 by
Yardboy756 from
User friendly
Great, always save me time and allow me to get it done without any hassle.
Date published: 2022-04-19
Rated 4 out of 5 by
TMG_longtimeuser from
2021 Was NOT as helpful
Product was good - easy to use, but had several instances of application sending an error when trying to leave return and come back to it. Application had no ability to debug and repair, which for an important app such as this, should be a standard. Also, with several questions, offered very little in searches and help other than what was provided in the step-by-step. Help should provide further detail.
Date published: 2022-04-19
Rated 1 out of 5 by
bheight1 from
Turbo Tax is just not reliable anymore
I've put up with Turbo Tax always backtracking and losing my place for too many years. This is the last year that I will put up with Turbo Tax always wanting me to verify something 20 times and then send me to a completely different part of my tax return. Then, their customer service and Q&A is atrocious. No help at all. I will be hiring a CPA next year instead of having to deal with these machines.
Date published: 2022-04-19
Rated 5 out of 5 by
RNH11 from
Very easy to use!
Turbo Tax is an excellent easy to use service for simple returns. Like the carry over of unchanged information from year to year. A bit cumbersome at the end trying to get you to join Credit Karma...could do without that.
All TurboTax® Offerings Reviews - Page 6969
Date published: 2022-04-19