TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
V Sue from
Turbo Tax is Awesome
Easy to use and helps to find all your deductions.
Date published: 2022-04-18
Rated 2 out of 5 by
Mori918 from
sucks
made me fill out a form that I did not need. spent 2 hours trying to fill out a form I didn't need just for them to charge me 108 dollars at the end
Date published: 2022-04-18
Rated 5 out of 5 by
Hollywood I miss you from
Very easy to use
Very easy to use. Didn't use the customer service chat support , But gave peace of mind to know that i had that option if needed.
Date published: 2022-04-18
Rated 5 out of 5 by
aeg1 from
For Basic Tax returns TurboTax is the best
I have used turbo tax for a decade now and it always has been easy to navigate and prepare taxes for simple income tax returns.
Date published: 2022-04-18
Rated 5 out of 5 by
soccer1ref from
awesome
was good very helpfull easy to understand been using for many years
Date published: 2022-04-18
Rated 5 out of 5 by
Deshield from
Turbo Tax very good
Used for years, always on point and simple to use.
Date published: 2022-04-18
Rated 4 out of 5 by
frodojohn from
Heads up
The application works great, only snag was using Safari. I needed to contact customer service and reopen in Chrome to be able to file the return.
Date published: 2022-04-18
Rated 5 out of 5 by
SteveFiledAndHappy from
More thorough than most CPAs
OK - sounds like a dig, but it's not. Nobody can get everything right the first time. TurboTax has spent the time to thoroughly review nearly every rabbit trail encountered when filing a tax return. Which is why -- even though this is my FIRST return with this product -- I will file my taxes every year with TurboTax.
Date published: 2022-04-18
Rated 4 out of 5 by
LeckerToll from
TurboTax Still Shines
We struggled slightly with a looping Review of my 1099-R distributions related to COVID-19, apparently the fix was to input "FEMA" instead of "Covid" or nothing at all. This was revealed via online help which I had to wait for, but it was my time engaging them in all these years of using TurboTax and the experience was positive. They were able to remote into my session and advise what to enter. Hopefully the changes all work okay and my refund comes through as expected. Looking forward to next year.
Date published: 2022-04-18
Rated 3 out of 5 by
3 Tina from
Turbo Tax was not as helpful this year.
This year, the Turbo tax professional were not seem as knowledgable as last year. A couple of them were not able to answer simple questions.
All TurboTax® Offerings Reviews - Page 6962
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
V Sue from
Turbo Tax is Awesome
Easy to use and helps to find all your deductions.
Date published: 2022-04-18
Rated 2 out of 5 by
Mori918 from
sucks
made me fill out a form that I did not need. spent 2 hours trying to fill out a form I didn't need just for them to charge me 108 dollars at the end
Date published: 2022-04-18
Rated 5 out of 5 by
Hollywood I miss you from
Very easy to use
Very easy to use. Didn't use the customer service chat support , But gave peace of mind to know that i had that option if needed.
Date published: 2022-04-18
Rated 5 out of 5 by
aeg1 from
For Basic Tax returns TurboTax is the best
I have used turbo tax for a decade now and it always has been easy to navigate and prepare taxes for simple income tax returns.
Date published: 2022-04-18
Rated 5 out of 5 by
soccer1ref from
awesome
was good very helpfull easy to understand been using for many years
Date published: 2022-04-18
Rated 5 out of 5 by
Deshield from
Turbo Tax very good
Used for years, always on point and simple to use.
Date published: 2022-04-18
Rated 4 out of 5 by
frodojohn from
Heads up
The application works great, only snag was using Safari. I needed to contact customer service and reopen in Chrome to be able to file the return.
Date published: 2022-04-18
Rated 5 out of 5 by
SteveFiledAndHappy from
More thorough than most CPAs
OK - sounds like a dig, but it's not. Nobody can get everything right the first time. TurboTax has spent the time to thoroughly review nearly every rabbit trail encountered when filing a tax return. Which is why -- even though this is my FIRST return with this product -- I will file my taxes every year with TurboTax.
Date published: 2022-04-18
Rated 4 out of 5 by
LeckerToll from
TurboTax Still Shines
We struggled slightly with a looping Review of my 1099-R distributions related to COVID-19, apparently the fix was to input "FEMA" instead of "Covid" or nothing at all. This was revealed via online help which I had to wait for, but it was my time engaging them in all these years of using TurboTax and the experience was positive. They were able to remote into my session and advise what to enter. Hopefully the changes all work okay and my refund comes through as expected. Looking forward to next year.
Date published: 2022-04-18
Rated 3 out of 5 by
3 Tina from
Turbo Tax was not as helpful this year.
This year, the Turbo tax professional were not seem as knowledgable as last year. A couple of them were not able to answer simple questions.
All TurboTax® Offerings Reviews - Page 6962
Date published: 2022-04-18