TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Use turbo tax every year. Nice and easy Always easy, fast, convenient and walks you through everything.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is great Wonderful experience i would recommend this to anyone who want to do their own taxes
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is a Breeze! Great for do-it-yourself People! It's to the point for what you need. Seems to be accurate for what you supply. Have used in the Past Years with no problems, will use again.
Date published: 2021-04-11
Rated 1 out of 5 by from impossible to find forms that need to be deleted had a 1095-C for health insurance, turbo-tax wanted me to enter this at 1095-A and then wouldn't let me delete this form or e-file without adjusting it. ended up having to print and mail my return for the first time in over 5 years. after charging me over $100 for a simple tax situation. Thanks for nothing turbo-tax, won't be using your services again.
Date published: 2021-04-11
Rated 4 out of 5 by from turbo tax is easy i have used other software and always come back to turbo tax. i like the easy way it will walk you through your tax forms. the explanations are very understandable.
Date published: 2021-04-11
Rated 5 out of 5 by from Super User Friendly No stress and moved through the process with ease and understandability.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax Rocks Very knowledgeable and experienced individual Bill helped tremendously
Date published: 2021-04-11
Rated 3 out of 5 by from Good I had a huge number of line items for my options trading were basis was 0 and i could not update in bulk or could navigate directly to the page, it was hard at least had 100 line items and I had do at least 100 time 10 clicks to get to each item.
Date published: 2021-04-11
Rated 3 out of 5 by from Average No obvious way to add a W-2 for a teenager who works part-time.
Date published: 2021-04-11
Rated 1 out of 5 by from Extreme Disappointment I have used this product for ~15yrs now. Bought the CD and though my computer had space received an error message that it would not load. Contacted customer service who gave me a code for same online product. Got online error message that I could not use windows 10 internet explorer and had to upgrade to explorer edge. Finish that and the system will only take a PDF of prior yrs taxes. Resaved to a PDF version yet the system still would not accept and had to hand transcribe what normally would get imported. I then go to e-file and the bank I use is 1 - no longer listed and 2 - was told it was too many characters so had to change the way it was written. After using the product for years and the amount of isses I had this year I do not see myself using this product next year.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6951
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Use turbo tax every year. Nice and easy Always easy, fast, convenient and walks you through everything.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is great Wonderful experience i would recommend this to anyone who want to do their own taxes
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is a Breeze! Great for do-it-yourself People! It's to the point for what you need. Seems to be accurate for what you supply. Have used in the Past Years with no problems, will use again.
Date published: 2021-04-11
Rated 1 out of 5 by from impossible to find forms that need to be deleted had a 1095-C for health insurance, turbo-tax wanted me to enter this at 1095-A and then wouldn't let me delete this form or e-file without adjusting it. ended up having to print and mail my return for the first time in over 5 years. after charging me over $100 for a simple tax situation. Thanks for nothing turbo-tax, won't be using your services again.
Date published: 2021-04-11
Rated 4 out of 5 by from turbo tax is easy i have used other software and always come back to turbo tax. i like the easy way it will walk you through your tax forms. the explanations are very understandable.
Date published: 2021-04-11
Rated 5 out of 5 by from Super User Friendly No stress and moved through the process with ease and understandability.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax Rocks Very knowledgeable and experienced individual Bill helped tremendously
Date published: 2021-04-11
Rated 3 out of 5 by from Good I had a huge number of line items for my options trading were basis was 0 and i could not update in bulk or could navigate directly to the page, it was hard at least had 100 line items and I had do at least 100 time 10 clicks to get to each item.
Date published: 2021-04-11
Rated 3 out of 5 by from Average No obvious way to add a W-2 for a teenager who works part-time.
Date published: 2021-04-11
Rated 1 out of 5 by from Extreme Disappointment I have used this product for ~15yrs now. Bought the CD and though my computer had space received an error message that it would not load. Contacted customer service who gave me a code for same online product. Got online error message that I could not use windows 10 internet explorer and had to upgrade to explorer edge. Finish that and the system will only take a PDF of prior yrs taxes. Resaved to a PDF version yet the system still would not accept and had to hand transcribe what normally would get imported. I then go to e-file and the bank I use is 1 - no longer listed and 2 - was told it was too many characters so had to change the way it was written. After using the product for years and the amount of isses I had this year I do not see myself using this product next year.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 6951