TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Very Good but Room for Improvement Very good, but some of the language can be more descriptive. Some of the language wasn't descriptive enough for a new company owner filing the taxes for the first time. The help section wasn't very helpful and should have had more examples.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax makes my life smoother I feel so confident using Turbo tax for my taxes. I know they will take care of all the details.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbotax is awesome.. It was really helpful for me to issue refund. I am really satisfied with the service.
Date published: 2023-03-13
Rated 3 out of 5 by from state version of TT business is difficult TT should prompt to print state forms that cannot be efiled. Instead it just says "congratulations, you are done with filing!" Only I am not done, and finding all of the necessary state documents is very difficult. It also did not have the correct business code number on my state form. It did not match the code on my federal form. It was nearly impossible to change it manually.
Date published: 2023-03-13
Rated 2 out of 5 by from Cannot E-File Taxes (Federal or State) I completed my taxes (both federal and state) but the software would not allow me to E-File. I contacted software support and they indicated this is a known issue and it is being worked on. The recommendation was to print and mail the taxes. I also requested a refund of the state e-file fee I paid....a form was sent to request that as well.
Date published: 2023-03-13
Rated 3 out of 5 by from Not very helpful Live expert helped me mess up my return and now I needed to amend my refund and they weren't much help with that either. I'm highly dissatisfied with turbotax
Date published: 2023-03-13
Rated 5 out of 5 by from Great products and service! Filing was a breeze with Turbo Tax! I recommend to anyone who has been overpaying the tax man for years!
Date published: 2023-03-13
Rated 1 out of 5 by from WAY TOO EXPENSIVE TURBO TAX TOOK MOST OF MY RETURN I was to get back a return of about $375 and Turbo tax charged me $286. That really sucks. It should be like ten percent of the net return. Way too high for filling your own taxes.
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome Service Everything needed to help with your tax needs very exceptional!!
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent Customer Service! I am happy to recommend Turbo Tax to everyone needing a wonderful, prompt & professional Tax Consutant!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6944
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Very Good but Room for Improvement Very good, but some of the language can be more descriptive. Some of the language wasn't descriptive enough for a new company owner filing the taxes for the first time. The help section wasn't very helpful and should have had more examples.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax makes my life smoother I feel so confident using Turbo tax for my taxes. I know they will take care of all the details.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbotax is awesome.. It was really helpful for me to issue refund. I am really satisfied with the service.
Date published: 2023-03-13
Rated 3 out of 5 by from state version of TT business is difficult TT should prompt to print state forms that cannot be efiled. Instead it just says "congratulations, you are done with filing!" Only I am not done, and finding all of the necessary state documents is very difficult. It also did not have the correct business code number on my state form. It did not match the code on my federal form. It was nearly impossible to change it manually.
Date published: 2023-03-13
Rated 2 out of 5 by from Cannot E-File Taxes (Federal or State) I completed my taxes (both federal and state) but the software would not allow me to E-File. I contacted software support and they indicated this is a known issue and it is being worked on. The recommendation was to print and mail the taxes. I also requested a refund of the state e-file fee I paid....a form was sent to request that as well.
Date published: 2023-03-13
Rated 3 out of 5 by from Not very helpful Live expert helped me mess up my return and now I needed to amend my refund and they weren't much help with that either. I'm highly dissatisfied with turbotax
Date published: 2023-03-13
Rated 5 out of 5 by from Great products and service! Filing was a breeze with Turbo Tax! I recommend to anyone who has been overpaying the tax man for years!
Date published: 2023-03-13
Rated 1 out of 5 by from WAY TOO EXPENSIVE TURBO TAX TOOK MOST OF MY RETURN I was to get back a return of about $375 and Turbo tax charged me $286. That really sucks. It should be like ten percent of the net return. Way too high for filling your own taxes.
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome Service Everything needed to help with your tax needs very exceptional!!
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent Customer Service! I am happy to recommend Turbo Tax to everyone needing a wonderful, prompt & professional Tax Consutant!
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6944