TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is great My first time using Turbo Tax and I am very pleased.
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax has been good to me! I've used TurboTax every year! It's easy to use! When I do question something there is always a hint to help me out! Thank you for making filing my taxes easy enough!
Date published: 2022-02-27
Rated 4 out of 5 by from Turbotax is great! I love how turbotax holds your hand the entire process.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Is the Best! I have been using Turbo Tax for years! It is very user friendly, Thank You!
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to Use and Understand The step-by-step process was easy to use. The information was easy to understand, and the additional explanations were helpful.
Date published: 2022-02-27
Rated 4 out of 5 by from Not as good as the past! It is unfortunate that I wanted to speak to a live person and it was nearly impossible to reach individual. Actually, I never really reached a person. I had a slight problem with the return and it was corrected over time. Actually let me disappointed and I hope they will focus on corrective measures for their customer service.
Date published: 2022-02-27
Rated 5 out of 5 by from Can't believe how easy to file Does a self-check at the end and corrected any mistakes
Date published: 2022-02-27
Rated 5 out of 5 by from Best ever So convenient and super clear about each step, it's perfect for my return.
Date published: 2022-02-27
Rated 3 out of 5 by from turbo tax is not free dont advertise free when you charge for services and
Date published: 2022-02-27
Rated 4 out of 5 by from Self-Corrective software At first they were telling me that my federal refund was only $48 but I knew that was egregiously incorrect and that something had to be wrong with either the software or the W2 my job prepared for me; so I kept redoing the questions until a question popped up that was never asked of me before when I started putting my information in the first time, and it asked me if I ever received the stimulus for the pandemic for all three times it was given and I said no and that question was key to getting the rest of my refund out for federal which was 1622 not $48 so at least the artificial intelligence in the software was able to recognize that I felt and knew that something was wrong because I refuse to press continue I kept saying go back go back go back so the software is intelligent if it wasn't for that they probably would have still been saying that my federal refund was $48 which was highly incorrect.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6944
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great My first time using Turbo Tax and I am very pleased.
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax has been good to me! I've used TurboTax every year! It's easy to use! When I do question something there is always a hint to help me out! Thank you for making filing my taxes easy enough!
Date published: 2022-02-27
Rated 4 out of 5 by from Turbotax is great! I love how turbotax holds your hand the entire process.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Is the Best! I have been using Turbo Tax for years! It is very user friendly, Thank You!
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to Use and Understand The step-by-step process was easy to use. The information was easy to understand, and the additional explanations were helpful.
Date published: 2022-02-27
Rated 4 out of 5 by from Not as good as the past! It is unfortunate that I wanted to speak to a live person and it was nearly impossible to reach individual. Actually, I never really reached a person. I had a slight problem with the return and it was corrected over time. Actually let me disappointed and I hope they will focus on corrective measures for their customer service.
Date published: 2022-02-27
Rated 5 out of 5 by from Can't believe how easy to file Does a self-check at the end and corrected any mistakes
Date published: 2022-02-27
Rated 5 out of 5 by from Best ever So convenient and super clear about each step, it's perfect for my return.
Date published: 2022-02-27
Rated 3 out of 5 by from turbo tax is not free dont advertise free when you charge for services and
Date published: 2022-02-27
Rated 4 out of 5 by from Self-Corrective software At first they were telling me that my federal refund was only $48 but I knew that was egregiously incorrect and that something had to be wrong with either the software or the W2 my job prepared for me; so I kept redoing the questions until a question popped up that was never asked of me before when I started putting my information in the first time, and it asked me if I ever received the stimulus for the pandemic for all three times it was given and I said no and that question was key to getting the rest of my refund out for federal which was 1622 not $48 so at least the artificial intelligence in the software was able to recognize that I felt and knew that something was wrong because I refuse to press continue I kept saying go back go back go back so the software is intelligent if it wasn't for that they probably would have still been saying that my federal refund was $48 which was highly incorrect.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6944