TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281636 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Include the filing charges in original price Turbo tax is ok for filling out your taxes, but it sucks when it comes to extra charges. I have to file in 2 states, so first there is an extra fee for the 2nd state. Then when it comes time to e-file, an extra $25 per state is ridiculous. Include filing charges in the cost, more efficient for everyone. Instead, I just mail the return and make the state pay more to process the paper. I'll look into other options next year as I'm fed up with the extra fees.
Date published: 2021-03-12
Rated 2 out of 5 by from Leaves some things to be desired! 1. Couldn't download from CD-ROM. Wasted 2 hrs. w/ support staff before they downloaded program over Wi-Fi. 2. Most annoying - won't let you Save As to a file location of Your choice; insists on forcing files to be in a certain location. Can't find file anywhere but where program wants it, Cant e-file from any other location either.
Date published: 2021-03-12
Rated 5 out of 5 by from I have used TurboTax for over 15 years I have always felt confident using TurboTax. I know if I make a mistake or forget something, the software will remind me. I am very confident that I receive the best information that allows me to file my return knowing i will receive the refund, if applicable, that I am entitled to with no questions from the IRS.
Date published: 2021-03-12
Rated 3 out of 5 by from Way Overpriced Turbotax works well to file taxes but it is ridiculous how expensive it has become to use this platform.
Date published: 2021-03-12
Rated 5 out of 5 by from Love TurboTax It's always a quick an easy process. Thank you. xoxo
Date published: 2021-03-12
Rated 5 out of 5 by from Great Program for Seniors Menu system works great. Was thrown by the menu showing income without the later addition of the offsets. Eventually it takes the income adjustment out of total income.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is Poggers! I've been using TurboTax since 2016 and it never gonna give you up and never gonna let you down filing taxes as early as possible!
Date published: 2021-03-12
Rated 5 out of 5 by from Great and easy Free for Military Super easy to use and free file for both federal and state for Active Duty military.
Date published: 2021-03-12
Rated 5 out of 5 by from TURBOTAX IS ASOUME WAS VERY EAZY TO USE HELP IS HERE 24/7 wasn't HARD AT AL
Date published: 2021-03-12
Rated 4 out of 5 by from Fast and efficient Very easy to follow instructions to file your taxes.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Include the filing charges in original price Turbo tax is ok for filling out your taxes, but it sucks when it comes to extra charges. I have to file in 2 states, so first there is an extra fee for the 2nd state. Then when it comes time to e-file, an extra $25 per state is ridiculous. Include filing charges in the cost, more efficient for everyone. Instead, I just mail the return and make the state pay more to process the paper. I'll look into other options next year as I'm fed up with the extra fees.
Date published: 2021-03-12
Rated 2 out of 5 by from Leaves some things to be desired! 1. Couldn't download from CD-ROM. Wasted 2 hrs. w/ support staff before they downloaded program over Wi-Fi. 2. Most annoying - won't let you Save As to a file location of Your choice; insists on forcing files to be in a certain location. Can't find file anywhere but where program wants it, Cant e-file from any other location either.
Date published: 2021-03-12
Rated 5 out of 5 by from I have used TurboTax for over 15 years I have always felt confident using TurboTax. I know if I make a mistake or forget something, the software will remind me. I am very confident that I receive the best information that allows me to file my return knowing i will receive the refund, if applicable, that I am entitled to with no questions from the IRS.
Date published: 2021-03-12
Rated 3 out of 5 by from Way Overpriced Turbotax works well to file taxes but it is ridiculous how expensive it has become to use this platform.
Date published: 2021-03-12
Rated 5 out of 5 by from Love TurboTax It's always a quick an easy process. Thank you. xoxo
Date published: 2021-03-12
Rated 5 out of 5 by from Great Program for Seniors Menu system works great. Was thrown by the menu showing income without the later addition of the offsets. Eventually it takes the income adjustment out of total income.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is Poggers! I've been using TurboTax since 2016 and it never gonna give you up and never gonna let you down filing taxes as early as possible!
Date published: 2021-03-12
Rated 5 out of 5 by from Great and easy Free for Military Super easy to use and free file for both federal and state for Active Duty military.
Date published: 2021-03-12
Rated 5 out of 5 by from TURBOTAX IS ASOUME WAS VERY EAZY TO USE HELP IS HERE 24/7 wasn't HARD AT AL
Date published: 2021-03-12
Rated 4 out of 5 by from Fast and efficient Very easy to follow instructions to file your taxes.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6941