TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from great great they had the updated tax infomation we need to file
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is so easy! always quick and easy, never lets me down. i've never had any misunderstandings using turbotax.
Date published: 2021-05-17
Rated 5 out of 5 by from LOVE TURBO TAX. So awesome that the program asks me the same questions my accountant use to ask me.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax 2020 Average this year.... I have used Turbo Tax for over 20 years and will continue to do so. I used it for 2019 tax year but because of the extended filing dates, I did not file electronically. For some reason Turbo Tax thought I never filed as I got periodic emails to remind me to file over the past year. Candidly, I deleted these messages as I did mail my returns. Upon completion of 2020 return, I decided to file electronically. Three times, my Fed and State returns were rejected (mis-matching of AGI number from 2019). Rather than spending more time on figuring out what the reason for the rejection , I decided to print and mail. Lastly, I felt that the Turbo Tax software was asking me to upsell to next level of support. I don't need 3-4 requests to spend money on advice, tax audit support, and refund tracking needs. Ask once upfront and then let the user input the information.
Date published: 2021-05-17
Rated 5 out of 5 by from excellent program i have used for more than 30 years WITH satisfaction and peace of mind
Date published: 2021-05-17
Rated 2 out of 5 by from turbo tax problem In 2019, my wife had a job so we bought the premier version. This year my wife did not have a job and I bought the regular version. l guess because it was a different , it did not import any information from the other earlier turbo tax versions. I retyped all the info manually. I got an error after submission. I resubmitted four times. I proof read each copy . The last notice indicated that there was no tax information on me, although my ssn was correctly entered into the 1040 form.
Date published: 2021-05-17
Rated 3 out of 5 by from 1099-MISC and state tax exempt dividend problems Good overall. Two sources of frustration: The interface for rents and royalties allowed selection of both rents and royalties for a single property. It took time to figure out what our error was. Also, the interface for identifying tax-exempt bonds did not allow us to apply a percentage of eligible bonds from a bond index fund, which prevented us from getting this deduction.
Date published: 2021-05-17
Rated 4 out of 5 by from good I was happy with TT deluxe although I don't know why online price is higher than what you see in walmart.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is user friendly & convenient to use. I will recommend to friends & family.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome!! Is very easy to use. The guidance Turbo Tax provides is awesome
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 695
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great great they had the updated tax infomation we need to file
Date published: 2021-05-17
Rated 5 out of 5 by from turbotax is so easy! always quick and easy, never lets me down. i've never had any misunderstandings using turbotax.
Date published: 2021-05-17
Rated 5 out of 5 by from LOVE TURBO TAX. So awesome that the program asks me the same questions my accountant use to ask me.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax 2020 Average this year.... I have used Turbo Tax for over 20 years and will continue to do so. I used it for 2019 tax year but because of the extended filing dates, I did not file electronically. For some reason Turbo Tax thought I never filed as I got periodic emails to remind me to file over the past year. Candidly, I deleted these messages as I did mail my returns. Upon completion of 2020 return, I decided to file electronically. Three times, my Fed and State returns were rejected (mis-matching of AGI number from 2019). Rather than spending more time on figuring out what the reason for the rejection , I decided to print and mail. Lastly, I felt that the Turbo Tax software was asking me to upsell to next level of support. I don't need 3-4 requests to spend money on advice, tax audit support, and refund tracking needs. Ask once upfront and then let the user input the information.
Date published: 2021-05-17
Rated 5 out of 5 by from excellent program i have used for more than 30 years WITH satisfaction and peace of mind
Date published: 2021-05-17
Rated 2 out of 5 by from turbo tax problem In 2019, my wife had a job so we bought the premier version. This year my wife did not have a job and I bought the regular version. l guess because it was a different , it did not import any information from the other earlier turbo tax versions. I retyped all the info manually. I got an error after submission. I resubmitted four times. I proof read each copy . The last notice indicated that there was no tax information on me, although my ssn was correctly entered into the 1040 form.
Date published: 2021-05-17
Rated 3 out of 5 by from 1099-MISC and state tax exempt dividend problems Good overall. Two sources of frustration: The interface for rents and royalties allowed selection of both rents and royalties for a single property. It took time to figure out what our error was. Also, the interface for identifying tax-exempt bonds did not allow us to apply a percentage of eligible bonds from a bond index fund, which prevented us from getting this deduction.
Date published: 2021-05-17
Rated 4 out of 5 by from good I was happy with TT deluxe although I don't know why online price is higher than what you see in walmart.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is user friendly & convenient to use. I will recommend to friends & family.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome!! Is very easy to use. The guidance Turbo Tax provides is awesome
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 695