TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Easy to use Pretty easy to use, had some confusion with the mortgage interest points paid but other than that we had no questions. We liked that the amount kept updating on the top of the page.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome It was tough I kept getting rejected very frustrating
Date published: 2022-02-25
Rated 3 out of 5 by from Prolems Purchased TurboTax on line for several years and didn' t find out until I tried to transfer info from 2020 that according to Turbotax that the one I purchased this year was not compatable with last years even though both were the DeLux issue. Had to do everything over again by hand. Spent about 4 hours on line one day when they tried to rectify this problem and then he clained he was having difficulty hearing me and would hang up and call back. Never heard from him again. I Can't say I blame him since there seemed to be no answer. But did manage to get through it with additional help transfering a stock loss balance from last year to this years. Have using Turbotax for years originally with discs purchased at Walmart but my latest computer caused me to go to you on line.
Date published: 2022-02-25
Rated 4 out of 5 by from awesome easy straightforward no problem using at all anybycan
Date published: 2022-02-25
Rated 5 out of 5 by from Best for taxes It was OK i do use it every year. and i hate that i have to have at least 17 charachters in a review.
Date published: 2022-02-25
Rated 5 out of 5 by from Great-- but one serious glitch for 2021 Tax Year I always use Turbotax.. It saves me many, many hours of work and it's easy to use and accurate... I've used it for years and highly recommend it.... But this year when trying to download my stock transactions you've included a form from your lawyers. it doesn't fit on the screen and the button you must press to agree and move to the next screen is not visible. It took a long time to figure out how to get around this glitch. Otherwise everything was great as usual.
Date published: 2022-02-25
Rated 5 out of 5 by from Great tool, will continue to use it always and easy tool to use, highly recommend to those who do their own taxes
Date published: 2022-02-25
Rated 4 out of 5 by from TURBO TAX EASY TO USE This is an easy to use platform. It takes you step by step through a complicated process.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is Super Easy!! Everything is prompted and is really easy to follow. My favorite thing about Turbo Tax is how it explains all steps as you go! I've been using turbo tax for years and continue to recommend and use it myself.
Date published: 2022-02-25
Rated 2 out of 5 by from Hate the download version my questions were never really addressed. My answer was to delete and reenter.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 6929
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use Pretty easy to use, had some confusion with the mortgage interest points paid but other than that we had no questions. We liked that the amount kept updating on the top of the page.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is awesome It was tough I kept getting rejected very frustrating
Date published: 2022-02-25
Rated 3 out of 5 by from Prolems Purchased TurboTax on line for several years and didn' t find out until I tried to transfer info from 2020 that according to Turbotax that the one I purchased this year was not compatable with last years even though both were the DeLux issue. Had to do everything over again by hand. Spent about 4 hours on line one day when they tried to rectify this problem and then he clained he was having difficulty hearing me and would hang up and call back. Never heard from him again. I Can't say I blame him since there seemed to be no answer. But did manage to get through it with additional help transfering a stock loss balance from last year to this years. Have using Turbotax for years originally with discs purchased at Walmart but my latest computer caused me to go to you on line.
Date published: 2022-02-25
Rated 4 out of 5 by from awesome easy straightforward no problem using at all anybycan
Date published: 2022-02-25
Rated 5 out of 5 by from Best for taxes It was OK i do use it every year. and i hate that i have to have at least 17 charachters in a review.
Date published: 2022-02-25
Rated 5 out of 5 by from Great-- but one serious glitch for 2021 Tax Year I always use Turbotax.. It saves me many, many hours of work and it's easy to use and accurate... I've used it for years and highly recommend it.... But this year when trying to download my stock transactions you've included a form from your lawyers. it doesn't fit on the screen and the button you must press to agree and move to the next screen is not visible. It took a long time to figure out how to get around this glitch. Otherwise everything was great as usual.
Date published: 2022-02-25
Rated 5 out of 5 by from Great tool, will continue to use it always and easy tool to use, highly recommend to those who do their own taxes
Date published: 2022-02-25
Rated 4 out of 5 by from TURBO TAX EASY TO USE This is an easy to use platform. It takes you step by step through a complicated process.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is Super Easy!! Everything is prompted and is really easy to follow. My favorite thing about Turbo Tax is how it explains all steps as you go! I've been using turbo tax for years and continue to recommend and use it myself.
Date published: 2022-02-25
Rated 2 out of 5 by from Hate the download version my questions were never really addressed. My answer was to delete and reenter.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 6929